- Sycuan (El Cajon, CA)
- …+ Provides technical support for computer hardware and software by answering incoming help desk phone calls, providing personal service to computer ... Job Purpose: Provides technical support for casino, resort and business computer systems Job Duties and Responsibilities: (Note: Duties and responsibilities may be… more
- Butler Ag (Fargo, ND)
- …of PC and Mobile Phone setup, Application support, User account support, and process improvements within the Help desk . + Maintain accurate equipment ... with computers? Do you enjoy helping others? As a PC Support Technician, you are the first level assistance...up, and possessing high attention to detail. + Utilize Help Desk management suite to document user… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, ... and requests via phone, email, and Ticketing System. Log the issues\requests into the Help Desk Tracking System then either resolves or escalates to the… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …in person or over the phone. Write training manuals and other technical documentation. Train computer users and seasonal help desk staff. Ask questions to ... The Help Desk tier II role is...determine nature of problem. Walk customer through problem-solving process . Install, modify, and repair computer hardware… more
- Southwest Material Handling Inc (Mira Loma, CA)
- IT/ Help Desk Support Title: IT Support Admin Job Type: Hourly Non Exempt Department: Information Technology Location: Mira Loma, CA Supervisor: IT Manager ... SUMMARY As the IT/ Help Desk Support Admin associate y ou...and guidance to users experiencing technical issues related to computer hardware, software and peripherals. Responsibilities : The following… more
- LA Care Health Plan (Los Angeles, CA)
- …phone, off site and onsite support for users, vendors and/or clients, resolving computer issues and help desk -related requests. This position plans, ... analyzes, configures, and installs new personal computer systems, determining user specifications for...years of experience in Call Center Help desk , configuring & administering networked computer systems… more
- Liberty Latin America (PR)
- …years of experience in computer support, customer service and solving problems in help desk environment. A + & Network + certifications a plus. **Other ... years of experience in computer support, customer service and solving problems in help desk environment. A + & Network + certifications a plus. **Other… more
- Apple American Group (Fresno, CA)
- …printers) *Track and Monitor status of assigned tasks * Process invoices for stock and supplies HELP DESK SUPPORT Takes all 1st level help desk calls ... Support Team is accountable for the continuity of the computer services for the field user utilizing 600+ terminals,...SUPPORT Individual is 1st line of contact for Applebee's Help Desk . Has specialized hardware and operating… more
- Pan American Group (CA)
- …to a third-party A/V vendor when necessary. . Troubleshoot and maintain Rockbot and related issues. Help Desk Support Takes all 1st level help desk calls ... to customer issues. . Escalate issues to appropriate service desk for support. . Installs PC 's, Laptops,...Desk for Hardware issues. Will distribute 2nd level help desk calls to the appropriate personnel,… more
- American Tower (Westborough, MA)
- …troubleshoot, maintain, upgrade, and provide solutions to hardware/software problems; alert management, help desk team, and other IT groups when issues or ... clients; ensure data on service requests is entered into help desk problem tracking systems accurately and...issues, keeping abreast of the technical aspects of the PC - LAN / WAN computing environment. + Monitor the… more
- BlackBox (NJ)
- …the following: PC configuration (desktops and laptops), VPN connections, PC software (site-specific and enterprise), peripherals, LAN connectivity, and ... calls in a timely manner, providing excellent customer service. . Perform PC Setup, install image and software applications; Disassemble and repair of assets;… more
- BlackBox (NJ)
- …the following: PC configuration (desktops and laptops), VPN connections, PC software (site-specific and enterprise), peripherals, LAN connectivity, and ... calls in a timely manner, providing excellent customer service. + Perform PC Setup, install image and software applications; Disassemble and repair of assets;… more
- Berkshire Hathaway Automotive (Scottsdale, AZ)
- …PC 's, printers, laptops, monitors/projector units in person or by phone. * Update all Help Desk tickets with accurate descriptions in a timely fashion. * Pull ... acquisitions * Provide prompt and effective problem-solving and troubleshooting through a centralized help desk when system failures or dysfunctions occur. * Act… more
- Aveanna Healthcare (Atlanta, GA)
- …computer systems, hardware, and software. Manage the tier 1 outsourced Service Desk process , providing metrics, training, and documentation. Manage the ticket ... and lasting friendships. - Aveanna Employee Relief Fund: A resource to help our team members through unexpected hardships, because we're stronger together. Inclusive… more
- Ducommun (St. Croix Falls, WI)
- …effective resolution and documentation of issues and requests logged into the IT Help Desk ticketing system. + Maintain Active Directory User Accounts, Security ... + Previous IT experience within a manufacturing environment preferred. + IT Help Desk ticketing system experience preferred. + Microsoft Active Directory… more
- Ducommun (Warren, RI)
- …effective resolution and documentation of issues and requests logged into the IT Help Desk ticketing system. + Maintain Active Directory User Accounts, Security ... + Previous IT experience within a manufacturing environment preferred. + IT Help Desk ticketing system experience preferred. + Microsoft Active Directory… more
- MTA (Staten Island, NY)
- …and coordinate with various MTA-IT teams to resolve the issues . + Deploy PCs, desk phones, cellphones, etc. to n ew users and ensure that the users' have access ... to LAN , corporate email, printers, internet, home folders, shared folders,...grant SIR users access to HxGN and ArcGIS systems. Help resolve device syncing issues, network connectivity, and system… more
- Cleveland Clinic (Cleveland, OH)
- …workstation and departmental server-related problems. + Provide second level diagnostic Help Desk support for hardware, software and operating systems. ... Experience supporting mid-size workstations and server environments + Experience with personal computer architecture, interface components and telephone systems… more
- IDEX (West Jordan, UT)
- …with internal controls, information security policies, and ISO requirements. + Support help desk functions, desktop and server management, and application ... or multi-user environment. + Strong knowledge of Windows environments, SQL databases, LAN /WAN networking, PC hardware, and Microsoft Office 365. + Experience… more
- IDEX (Denver, CO)
- …telecom systems, desktop PC 's, application installations, upgrades, conversions, help desk functions, network configuration and system monitoring and ... implementation, and the daily performance and stability of the network. Assists process owners by delivering information systems that support business processes and… more