- NY CREATES (Albany, NY)
- …properly. Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. Reset passwords and unlock accounts ... and affiliates who use the systems. Identify and organize Help Desk tickets according to priority and...duties as assigned. Requirements: Minimum Requirements for IT Support Specialist Has the ability to quickly learn and use… more
- Heritage Bank (Burlington, WA)
- …$23.00 - $23.84- $28.61 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist ) I, II or Senior ... exciting opportunity to join our organization! Are you a and customer service professional? Can you expertly handle high-volume inbound calls while documenting call… more
- Wisconsin Community Services (Milwaukee, WI)
- …details below, and make your application today. Position Summary: The Certified Peer Specialist is a person who has lived the experience of mental health, substance ... in recovery, has had formal training in the peer specialist model of support, and has passed the State...own lived experiences and develop voice and choice around service participation to be empowered in their recovery. 6.… more
- Reed Smith LLP (San Francisco, CA)
- …departmental guidelines. Provide second-level support on issues escalated from the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... for ourselves and for our communities. Position Summary The Deskside Support Specialist provides general and second-level application and hardware support to end… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** at GDIT. Shape what's next for ... globe. **MEANINGFUL WORK AND PERSONAL IMPACT** As a ** Help Desk Specialist ** , the...a technical support team. + Experience developing and providing Service Level Agreements and Help Desk… more
- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical ... Support Specialist ( Help Desk ) serves as Key Personnel under...IT service requests and incidents using enterprise help desk tools. The incumbent ensurestimelyandaccurateproblem resolution,… more
- EPS Corporation (Dahlgren, VA)
- …Corporation is seeking aCustomer Technical Support Specialist ( Help Desk )to provide high-quality technical assistance and customer service in support of ... Customer Technical Support Specialist ( Help Desk ) -...service requests, and problem resolutions accurately within the help desk system. + Escalate complex issues… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to ... Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- NuAxis Innovations (San Francisco, CA)
- **Tier II Service Desk Specialist ** Location **San Francisco, CA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... and community.We are currently seeking a talented and motivated ** Service Desk Specialist ** for a...Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer Service … more
- CACI International (Hanover, MD)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join...and incident management for support. * Demonstrate sound customer service and telephone/ticket etiquette in responding to customer calls… more
- NuAxis Innovations (Washington, DC)
- **Tier I Service Desk Specialist ** Location **Washington,...Qualifications** + 1-3 years of experience in an IT Service Desk , Help Desk , ... are currently seeking a talented and motivated **Tier I Service Desk Specialist ** for a...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- Insight Global (Washington, DC)
- Job Description Senior Help Desk Specialist : - Onsite 5x a week in Washington DC (FBI HQ) - 6-month contract to hire - Must possess an active TS clearance at ... or technical support certifications preferred * Proven experience in IT support or help desk roles. * Strong technical knowledge of Windows desktop applications… more
- Trace Systems Inc (WA)
- Job Overview Job Title: Help Desk Specialist II Job Location: Naval Research Lab, Washington, DC Job Responsibilities Join our dynamic team at Trace Systems ... as we seek a talented and cleared Help Desk Specialist II to...of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak… more
- NuAxis Innovations (Reno, NV)
- ** Help Desk Specialist ** Location **Reno,... Technician to support the US Fish and Wildlife Service (FWS) inReno, NV. This on-site role is part of ... NOW! We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position....desktop/laptop hardware and software. . Track and manage IT service tickets and escalate complex issues as needed. .… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. ... Washington, DC and will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial incident… more
- DR Horton, Inc. (Arlington, TX)
- …America's Builder. #WeBuildPeopleToo/* **Job:** **Information Technology* **Organization:** **Corporate* **Title:** * Help Desk Specialist I* **Location:** ... information. *D.R. Horton, Inc.*is currently looking for a *_Help Desk Specialist I_*. The right candidate will...details of the issue, status and resolution, using the help desk tracking application * Communicate and… more
- Motion Recruitment Partners (Phoenix, AZ)
- Help Desk Support Specialist Phoenix, Arizona **Onsite** Contract $15/hr - $20/hr We're working with a local company in Phoenix that's looking to bring on a ... Help Desk Support Specialist to...Help Desk Support Specialist to join their IT...365, and Active Directory + Strong communication and customer service mindset + Basic understanding of networking fundamentals +… more
- Access Dubuque (Dubuque, IA)
- Front Desk Intake Eligibility Specialist **Express Employment Professionals** 1 Positions ID: 14473479 Posted On 10/20/2025 Refreshed On 11/20/2025 **Job ... **Darlington WI** to search for candidates to support their business in a Front Desk Intake Eligibility Specialist role. This is a full-time position. **Job… more
- Chase Plastics (Clarkston, MI)
- Help Desk / Application Specialist ...applications - and back it up with outrageous customer service . Today, customer service is more than a ... and perform necessary application upgrades. + Log and manage Help Desk Ticket System and escalate matters...System and escalate matters when required. Coordinate with outside vendors/ service providers when necessary. + With a high sense… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …0-2 years of customer service experience. + 1-3 years as a Customer Service Representative or Help Desk operator preferred. **Other Job Specific Skills** ... Supports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple… more
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