- NY CREATES (Albany, NY)
- …questions about systems, network , hardware, and software. Create documentation for Help desk ticket while talking to an employee, users, vendors, business ... log all customer interactions, problems, and resolutions in a help desk system for future reference. Reset...reasonable duties as assigned. Requirements: Minimum Requirements for IT Support Specialist Has the ability to quickly learn and… more
- Ethos Veterinary Health (Bothell, WA)
- …Service Manager plays a key role in leading and supporting our front desk team. This position provides guidance, supervision, and day-to-day oversight to ensure ... and an excellent experience for clients and their pets. You'll help foster a culture of compassionate, high-quality service across every interaction-whether… more
- The Computer Merchant, LTD. (Reston, VA)
- …Department of Justice. The program provides a range of IT services, including help desk , deskside support , Windows workstation engineering and maintenance, ... Secret clearance * Past experience providing IT (Tier II) support in a Windows office environment * Excellent written...where a ticket has been dispatched from the Service Desk or identified by the on-site user base *… more
- Christus Health (Corpus Christi, TX)
- …reporting associated with projects assigned by manager and problems assigned through help desk queues. Documentation includes current status and problem ... The Field Services Technician is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade… more
- JRL Volvo Shreveport (Shreveport, LA)
- …to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community. ... with our employees and customers to develop relationships and help to enhance the sales process Build rapport with...sales process Build rapport with customers to establish customer network Manage the new vehicle inventory including ordering and… more
- Reed Smith LLP (Los Angeles, CA)
- …guidelines. Provide second-level support for issues escalated by the IT Help Desk . Escalate unresolved problems to the appropriate analyst, programmer, ... equipment. The role also provides general and second-level application and hardware support to end users. The System Administrator independently resolves a variety… more
- General Dynamics Information Technology (Langley AFB, VA)
- …, and Help Desk services across a global enterprise. **Task: Network Monitoring/ Help Desk Support Subtasks.** + Conduct fault management ... **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support ,Networking Tools,Technical Support … more
- ChenMed (Miami, FL)
- …team required + A minimum of 2 years' experience providing technical support , either help desk or network support in a corporate environment ... rapidly expanding and we need great people to join our team. The Network Administrator plays a critical role in maintaining enterprise-wide network … more
- TEKsystems (Lowell, AR)
- …which your supervisor may assign. Skills Help desk support , Troubleshooting, Customer service, Ticketing system, network protocols, configuration, ... , Support Top Skills Details Help desk support ,Troubleshooting,Customer service,Ticketing system, network protocols,configuration Additional Skills… more
- TekSynap (Honolulu, HI)
- …**Computing Environiment Certification** **Clearance:** TOP SECRET Cyber Security Auditor Help Desk Support Specialist Network Engineer Network ... Associate Network Engineer Intermediate Network Engineer Service Desk System Engineer Associate System Engineer Intermediate System Engineer Senior Many of… more
- NANA Regional Corporation (Fredericksburg, VA)
- …experience. + Must have at least five (5) years direct related experience in help desk and network support . + A minimum of three (3) years' experience in ... to identify problems, investigate causes and recommend solutions; provides network troubleshooting and support ; may participate in...personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct… more
- NANA Regional Corporation (Fredericksburg, VA)
- …Must have at least 5 years of direct related experience in help desk and network support . + A minimum of 3 years of experience in Information Technology ... to identify problems, investigate causes and recommend solutions; provide network troubleshooting and support ; may participate in...Assist other NDCAC personnel with problems or issues. + Support the tiered Help Desk … more
- Monroe Community College (Rochester, NY)
- …responsible for assisting with the daily operations of the technical services help desk in MCC's Technology division, providing first-line routine diagnosis ... Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Fri Oct 31...+ Assists in the coordination of the development of help desk strategies + Assists in the… more
- TekSynap (Dahlgren, VA)
- …documentation. **REQUIRED QUALIFICATIONS** + 6 Years of professional experience in Industry, Federal, or DoD Help Desk Support using a help desk ... & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The...network -related issues. + Manage and prioritize tickets using help desk tools such as BMC Remedy… more
- EPS Corporation (Dahlgren, VA)
- …Required Qualifications + Two (2) yearsof professional experience in Industry, Federal, orDoD Help Desk Support . + Proficiency withBMC Remedy,ServiceNow, or ... Customer Technical Support Specialist ( Help Desk )...ticketing systems. + Troubleshoot and resolve hardware, software, and network issues using tools such asBMC RemedyorServiceNow. + Document… more
- TEKsystems (Sierra Vista, AZ)
- Top Skills - Must Haves + Help desk support + Troubleshooting + Customer service + Service desk + Windows 10 + Active directory + Office 365 + Ticketing ... clearance for this role. + ~0- 6 months of help desk support experience or... of internal and/or outside customer computer hardware, software, network , system/application access, and telecommunications systems. + Answers basic… more
- TEKsystems (Sierra Vista, AZ)
- …APPLY IF YOU DO NOT HAVE A SECRET CLEARANCE. Description Our team is seeking a qualified help desk Support technicians to support one of the largest, ... as required. - Documents all customer interactions within a ticketing system. Skills Help desk support , Troubleshooting, Customer service, Service desk… more
- General Dynamics Information Technology (Washington, DC)
- …Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support , Help Desk Systems ... an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support ...and resolve IT issues related to hardware, software, and network systems. . Ensure the team utilizes appropriate tools… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in ... individual to perform the duties of a Tier 2 Help Desk Engineer to support ...standardized desktop, laptop, and tablet computer hardware, software, and network configurations + Prepare computer equipment for reuse, refresh,… more
- Chenega Corporation (Washington, DC)
- … Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ready to ... Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides...coordination between users and components of a local area network , and participate in the evaluation of system configuration… more
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