- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location...partially or fully diverted to Tier I support **Essential Functions:** + Provide onsite desk -side ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...monitor tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware… more
- NuAxis Innovations (Reno, NV)
- …Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the US Fish and ... to a mobile and hybrid federal workforce. You'll provide Tier 1 support , assist with hardware and...experience. . 2+ years of hands-on experience in a help desk or desktop support … more
- Applied Research Associates, Inc. (San Antonio, TX)
- …If you are looking for a career as a Tier 2 Cloud Support agent and you...Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role ... long-term supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** + **Must be… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to ... + Troubleshoot, monitor, and maintain client computers and desktop applications + Support current Windows operating systems (XP through Windows 10) + Support… more
- Compass Minerals America Inc. (Overland Park, KS)
- …duties and responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and advanced issues for our customers. + This ... about the company and its products. **Summary** The Service Desk Admin II will have a strong background in...Integrate new technologies such as Chatbots and AI to help automate support requests for users and… more
- COOLSOFT (Des Moines, IA)
- …Services (IWD-VRS) is seeking a dedicated Desktop Support Technician to join the IVRS IT Help Desk team. This position will provide Tier 1 and Tier ... and other related IT tasks. Key Responsibilities: Provide desktop/laptop/thin client support both desk -side and remotely. Install, patch, and troubleshoot… more
- Wheeler Machinery (Salt Lake City, UT)
- …or other related discipline. + 3-5 years of experience in tier III Help Desk or IT support environment. + 3-5 years of experience using a ticketing ... Technical Support III Salt Lake City, UT Job Type...Services function. **Ticket Management:** + Assess, plan, and resolve Tier 2 & 3 issues efficiently and effectively to… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global...Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in… more
- Hawaiian Electric (Honolulu, HI)
- …to meet customer needs (new or modifications). As needed, provides second-level technical support for Help Desk . + Collaborate with Development, ... requirements, within budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests,… more
- Tyto Athene (San Diego, CA)
- …in Computer Science or IT related field or equivalent. + 3+ years industry experience, support center or help desk . + ITIL Foundations Certification desired. ... Huntsville, AL, Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to DAU faculty, staff,… more
- SMBC (Charlotte, NC)
- …to evaluate new products for network and system controls. + Provides training to Help Desk staff on access request procedures + Adheres to project management ... SMBC Group is a top- tier global financial group. Headquartered in Tokyo and...+ Works with internal IT Application, Infrastructure, Network and Support teams to ensure that security controls are implemented… more
- Robert Half Technology (Oklahoma City, OK)
- Description We are looking for a dedicated Help Desk Support Tier II team member to assist with managing and optimizing a newly installed Ubiquiti WiFi ... issues to ensure seamless network performance. * Deliver on-site technical support to residents, addressing their concerns and providing solutions. * Train… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in ... and self-motivated individual to perform the duties of a Tier 3 System Administrator to support a...Administrator will:** + Serve as an Escalation point for Tier II help desk . +… more
- Robert Half Technology (Liberty, MO)
- …We are looking for an experienced Help Desk Analyst to provide Tier 1 technical support to end users in Liberty, Missouri. This long-term contract ... escalated issues effectively. Requirements * Minimum of 2 years of experience in a help desk or technical support role. * Proficiency in Active Directory for… more
- Koniag Government Services (Washington, DC)
- …Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, DC. ... experienced and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer to support a potential future business opportunity… more
- NANA Regional Corporation (Arlington, VA)
- …Develop expertise in the software tools. + Travel up to 25% to deliver training. ** Help Desk Support :** + Provide Tier I and Tier II help desk ... client in Arlington, VA. This role provides training and desk -side support . To join our team of...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support . They will provide phone and ... at lowest level of support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize data for monthly status reports +… more
- Kaizen Approach, Inc (Linthicum, MD)
- …+ Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources ... your contributions? We are currently looking to hire a Help Desk Specialist to support ...very mission-focused customer. In this role you will provide Tier 1 support to end users by… more
- Leidos (Reston, VA)
- …and troubleshooting. * Dell Hardware installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier 3 support ... **Description** The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst with a active Top Secret clearance for the Center for… more
- Leidos (Reston, VA)
- …* Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 3 Help Desk support with some Tier 4 support ... The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This… more
