- Stony Brook University (Stony Brook, NY)
- …in a Help Desk , Service Desk or technical support environment....in a Help Desk , Service Desk or technical support environment. ... **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** at the Help Desk...System. + Maintain excellent communication with co-workers, hardware and technical support personnel and management, including visiting… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location...I support **Essential Functions:** + Provide onsite desk -side and remote technical support . ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...2 years of current experience in participating in a desk -side support environment **Does this opportunity sound… more
- Epsilon, Inc (Greenville, SC)
- …business needs. **Our Customer's Mission** **:** Epsilon provides professional and efficient technical support and account management activities for all US ... cross-functionally to understand the key business drivers. + Provide technical support over the phone, and/or via...least three (3) years of leadership experience in a help desk or call center environment. +… more
- Pharmpix (Guaynabo, PR)
- POSITION SUMMARY The Pharmacy Help Desk Call Center Representative reports to the Pharmacy Help Desk Call Center Supervisor and is responsible to provide ... reimbursement, payment, and other required information in accordance with PharmPix Pharmacy Help Desk Call Center performance metrics. 2. Answer incoming… more
- Red River (Chantilly, VA)
- …works on a team within the Service Desk . The role involves handling technical support requests directly from customers, as well as escalations from other ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise ... and requested **Qualifications** + 1 to 3 years' experience in a technical support role + Current Microsoft Desktop Certification preferred. + Experience with… more
- Advanced Energy (Fort Collins, CO)
- IT Service Desk Support Specialist II **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS) is a global leader in precision power conversion, measurement, and ... innovation across a global enterprise. As an **IT Service Desk Support Specialist** , you'll be the...and decision-making skills. **EXPERIENCE** + 5+ years in IT support roles with hands-on technical expertise. +… more
- Red River (Chantilly, VA)
- …located in Chantilly, VA! The Tier 1 Technician is primarily responsible for handling technical support requests directly from customers and escalating to Tier 2 ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work… more
- Red River (Lexington, MA)
- …with one of our clients in the Lexington, MA area. This person will handle technical support requests directly from our customers, as well as escalation from ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work… more
- Carnegie Mellon University (Pittsburgh, PA)
- …bus pass, access to our Family Concierge Team (https://www.cmu.edu/hr/work-life/ support /family-child-care-resources/index.html) to help navigate childcare needs, ... of Athletics is searching for multiple Non-CMU Student, Part-time Casual Recreation Desk Attendants. This is an exciting opportunity for someone who thrives in… more
- Morley (Saginaw, MI)
- …growth opportunities, a positive environment, meaningful work and strong benefits. As a Technical Support Specialist, you'll help Morley associates with all ... their computing needs. + Using your problem-solving skills and technical know-how, you'll help find solutions to...both experiences are like!_ **_What You'll Do_** + Provide help desk and desktop application support… more
- Epsilon, Inc (Alexandria, VA)
- …business needs change. **Preferred Qualifications:** + One or more Help Desk Institute (HDI) certification preferred; HDI Support Center Manager is ... across all teams. This position will also oversee the technical support staff managing their day-to-day and...Operations Certification + Experience managing a Tier 2 specialized support desk in a large environment, preferably… more
- Wheeler Machinery (Salt Lake City, UT)
- Technical Support II Salt Lake City,...**Qualifications** Education/Experience: + 3-5 years of experience in a Help Desk or IT support ... practices. The position involves providing level 1 & 2 technical support , addressing a diverse range of...automating the distribution and management of issues, and implement self- help capabilities as well as knowledge base. Call Transfer… more
- Epsilon, Inc (Alexandria, VA)
- …business needs. **Our Customer's Mission** **:** Epsilon provides professional and efficient technical support and account management activities for all US ... utilizing available knowledge and approved remediation tools. + Perform remote/ desk -side tech support by applying advanced troubleshooting...with a minimum of two (2) years in a help - desk area, and two (2) years at… more
- Vaco (Dallas, TX)
- …project and direct-hire positions in the areas of information technology, ranging from Help Desk Support and Application Development to Network Engineering, ... user groups and networking events. + Review and understand technical job requirements and skills. + Review, reformat and...to assess qualifications. + Work with sales team to help drive the delivery strategy for consultants and candidates.… more
- Mom's Meals (Des Moines, IA)
- …with interacting with customers, regardless of technical challenges + Respond to help desk tickets, emails, and phone calls to assist users with IT-related ... SummaryThe IT Support Specialist I provides front-line technical support to end-users, assisting with basic...field + 0-1 year of experience in an IT support or help desk role… more
- CBRE Government and Defense Services (Mclean, VA)
- …and related applications. This role bridges technical administration with frontline support , offering Tier 1 help desk assistance, troubleshooting ... This role bridges technical administration with frontline support , offering Tier 1 help desk...administration with frontline support , offering Tier 1 help desk assistance, troubleshooting application issues, and… more
- Home Depot (Austin, TX)
- …knowledge base articles, training, and knowledge is shared across the Support Desk Services business for VPN/Connectivity, Networking/Firewall, Security/Virus, ... control standards are met + Partners to resolve escalated technical and executive level issues + Acts as a...engagement, consultation, and direction for projects outside of the Support Desk + Drives alignment and improvement… more
- Carnegie Mellon University (Pittsburgh, PA)
- …and documentation. **Qualifications:** + Bachelor's Degree + 3-5 years' Experience + Experience with Help Desk , End User Support , Workstation Support , ... leadership and mentorship, and contributing to the development and improvement of technical support processes. They also handle escalated issues, troubleshoot… more
- Red River (Chantilly, VA)
- …in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global… more
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