- NuAxis Innovations (San Francisco, CA)
- ** Tier II Service Desk Specialist** Location...or later + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer ... resolves technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated...2016 or later Certifications in ITIL v3 Foundations or Help Desk Institute's HDA* certification or Customer… more
- NuAxis Innovations (Washington, DC)
- ** Tier I Service Desk Specialist** Location **Washington,...+ 1-3 years of experience in an IT Service Desk , Help Desk , or Customer Support ... and community.We are currently seeking a talented and motivated ** Tier I Service Desk Specialist** for a...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... NOW! We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position....to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues,… more
- Compass Minerals America Inc. (Overland Park, KS)
- …right to add or modify the duties and responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and advanced issues for ... on safely delivering where and when it matters to help solve nature's challenges for customers and communities. The...about the company and its products. **Summary** The Service Desk Admin II will have a strong background in… more
- AeroVironment (Arlington, VA)
- …during documentation reviews to validate company policies, procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue ... across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and Cyber… more
- Tyto Athene (Reston, VA)
- …Science or IT related field or equivalent. + Industry support center or help desk experience. + Working knowledge of networks and server/pc architecture. ... for remote support services for all customer regional locations. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to customer… more
- Mom's Meals (North Jackson, OH)
- …attitude with interacting with customers, regardless of technical challenges + Respond to help desk tickets, emails, and phone calls to assist users with ... excellent customer service and escalating more complex problems to Tier 2 or specialized IT teams. Work hours are...0-1 year of experience in an IT support or help desk role + Certifications such as… more
- Hawaiian Electric (Honolulu, HI)
- …requirements, within budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests, ... needs (new or modifications). As needed, provides second-level technical support for Help Desk . + Collaborate with Development, Infrastructure, and Desktop… more
- HSBC (Buffalo, NY)
- …Mortgage Originations/Lending business system testing and manage the Mortgage Systems Service Desk . As our Lending Systems Business Manager you will: + Manage ... but not limited to Business Analysts, Technical Analysts, and Tier 1 User Support Team + Be responsible for...automated testing program + Manage the Mortgage Systems Service Desk for all user support, access management, and other… more
- Tyto Athene (San Diego, CA)
- …related field or equivalent. + 3+ years industry experience, support center or help desk . + ITIL Foundations Certification desired. + Microsoft certification ... VA, Huntsville, AL, Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to DAU faculty,… more
- LiveRamp (San Francisco, CA)
- …strategies with platforms like Roku, Samsung, Hulu, Disney+, Netflix (ad-supported tier ), TikTok, Meta, Snap, and emerging CTV/social players. As a trusted ... Skills** + Existing relationships with partnership and business development teams at top- tier CTV platforms (Roku, Samsung, VIZIO, LG, etc.) or social media… more
- Oregon State University (Bend, OR)
- …OSU -Cascades IT Manager and functions as a member of the UIT Service Desk within the Business Architecture unit of University Information and Technology at OSU ... State University. Why OSU -Cascades IT? We are the tier 2 hands-on support for all things technical on...community members, and others who demonstrate the ability to help us achieve our vision of a diverse and… more
- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in...unresolved issues to team leads or senior staff to help identify and resolve root causes. + Collaborate with… more
- SMBC (Jersey City, NJ)
- …ad-hoc and scheduled training sessions to enhance user understanding of Coupa. + Monitor help desk trends and user activity to identify areas for process ... SMBC Group is a top- tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services,… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** with GDIT. A career ... - Friday Night Shift 10:00pm - 6:00am EST** Our work depends on a ** Help Desk Analyst Tier 2** joining our IT Technology Development division within the… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier II) to join our team in Aberdeen ... Secret Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line...of directly related help desk /service desk experience. + Experience providing Tier II… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier I) to join our team in Aberdeen ... Secret Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line...of directly related help desk /service desk experience. + Experience providing Tier I… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in ... qualified, experienced and self-motivated individual to perform the duties of a Tier 1 Help Desk Engineer to support a potential future business opportunity… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** ** Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... sustain national security and provide services to our nation. SecuriGence is seeking a ** Tier 1 Help Desk Analyst** to help contribute to our success.… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in ... qualified, experienced and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer to support a potential future business opportunity… more
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