- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier I Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA) Description RDTS is seeking a cleared Tier I ... Desk Specialist - Dept of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote… more
- Robert Half Technology (Charlotte, NC)
- Description Title: IT Support Specialist ( Help Desk | Tier 1 & 2) Overview: We're seeking an IT Support Specialist to provide day-to-day support for ... as needed. Requirements Required Skills: + 1-3 years' experience in a Help Desk /IT Support role. + Strong troubleshooting skills with Windows OS, Microsoft 365,… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II** with GDIT. A career ... 10:00pm - 6:00am EST** Position is pending funding Our work depends on a ** Help Desk Analyst Tier II** joining our IT Technology Development division within… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career ... a meaningful part in improving how agencies operate. Our work depends on ** Help Desk Analyst Tier I** joining our IT Technology Development division within… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls ... coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered. + Ability to… more
- Leidos (Lorton, VA)
- **Description** Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1, to join the Mission Support Services (MSS) team. MSS is a shared ... of a fast-paced DoD program. This position includes providing Tier 1 support for end users utilizing a comprehensive,...of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively… more
- TekSynap (St. Louis, MO)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Tier 2 Help Desk System Administrator is expected tobe able to: + Uses automated information ... years IT experience; MS, 0-2 years IT experience **Overview** We are seeking a Tier 2 Help Desk System Administrator to join our Task Order proposal on the… more
- TAD PGS, Inc. (Laurel, MD)
- … Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be able ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess… more
- Leidos (Lorton, VA)
- …Vision, and Values guide the way we do business. Seeking an experienced Enterprise Help Desk (EHD) Supervisor/Project Lead to join the Mission Support Services ... skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers...This includes: + Hire, train and coach the EHD Tier 1 team, + Train and coach EHD … more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... to 10% Type of Travel: Local * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our Team in National Harbor, MD. This position… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a ... IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst...Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- Robert Half Technology (Puyallup, WA)
- Description We are offering an exciting opportunity for a Tier 1 Help Desk Lead in the IT industry, located in Puyallup, Washington, United States. This role ... . Responsibilities: * Oversee the day-to-day operations of our Tier 1 team. * Ensure the accurate and efficient... 1 Support to ensure efficient operation of the help desk . Core Benefits: M/D/V: Can enroll… more
- Helena School District (Helena, MT)
- Tier 1 Help Desk Technician JobID: 2976 + Position Type: InformationTechnology/ Help Desk + Date Posted: 4/11/2025 + Location: Lincoln Center ... (Administration Offices) The Helena Public Schools has an immediate opening for a Tier I Help Desk Technician. At Helena Public Schools, our vision is to… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk Guantanamo Bay Cuba, NM (http://maps.google.com/maps?q=Guantanamo+Bay+Cuba+NM+USA) Job Type Full-time Description Location:Guantanamo Bay ... on position level Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to work out of US Naval… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team! As a Tier 3 Helpdesk Analyst, you will be ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical… more
- T and T Consulting Services (San Antonio, TX)
- …T&T managers. **Required Skills & Qualifications:** + 3+ years experience supporting IT Help Desk + Experience using ServiceNow ticketing system + Experience ... peripheral devices. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + Provide… more
- Robert Half Technology (Nashville, TN)
- Description Job Description: Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team! As a Tier 2 Helpdesk ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support...to prevent their reoccurrence. + Escalation Management: Collaborate with Tier 3 support teams to resolve issues that require… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team! As a Tier 1 Helpdesk Analyst, you will be the first ... more self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams, ensuring efficient problem resolution. + Remote… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... + Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently… more
- General Dynamics Information Technology (Arlington, VA)
- …Active Secret clearance + **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations. + **Certification Requirements** : ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help ...the problem to ensure a timely resolution. + Provides second- tier support to end users for either PC, server,… more
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