- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , ... of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong knowledge of desktop… more
- Insight Global (San Antonio, TX)
- Job Description Insight Global is hiring a Level II Help Desk Analyst for a global leader in graphic solutions in San Antonio, TX. The Help Desk Analyst will ... flexibility for one remote day per week. Key Responsibilities: Helpdesk Coverage - Resolve ~50 tickets weekly via FreshDesk...hours - Handle password resets, Wi-Fi issues, and Level II troubleshooting Technical Tasks - Install and support Windows… more
- Emory Healthcare/Emory University (Decatur, GA)
- …South Carolina, Tennessee, Texas, Virginia or Wisconsin. **Description** The IT Service Desk Analyst II provides customer support for IT related issues reported ... enterprise shop where high volume ticket queue's are the norm. Prior IT helpdesk /service desk in a high volume environment is crucial. **RESPONSIBILITIES:** + Will… more
- SHI (Austin, TX)
- …you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, ... Security - Firewall, Antivirus, Spam filtering. + Internet technologies. + Helpdesk ticketing system. + Data backup and restore technologies **Additional… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing ... field, along with at least two years of technical experience in a helpdesk environment. * Excellent written and verbal communication skills, with the ability to… more
- Stony Brook University (Stony Brook, NY)
- …the time of posting. **Job Number:** 2502759 **Official Job Title:** : Business Analyst II **Job Field** : Administrative & Professional (non-Clinical) **Primary ... Business Analyst /Senior Business Analyst **Business Analyst...requirements (training materials, config workbooks, stakeholder approvals). + Address helpdesk tickets, service requests (SRs), enhancement requests, and other… more