- Two95 International Inc. (Cherry Hill, NJ)
- Title: Helpdesk Level 2 support Work Location : Cherry Hill, NJ Type : Full Time with our client Salary: Market + Benefits Requirements Job Responsibilities: + ... + Document and track all support requests in a helpdesk ticketing system. + Escalate complex issues to higher-...helpdesk ticketing system. + Escalate complex issues to higher- level support staff as needed. + Install, configure, and… more
- Commvault (Fort Lauderdale, FL)
- … Helpdesk and Audio-Visual (AV) support role. **What You'll Do ** The Entry- Level IT Helpdesk and AV Support Technician will be responsible for providing ... will be customer-focused, technically proficient, and eager to grow within the IT field. Helpdesk Support + Serve as the first point of contact for users seeking… more
- Insight Global (Coral Springs, FL)
- Job Description We are seeking a motivated and customer-focused Level 1 Helpdesk Technician to join our Managed Service Provider (MSP) team. The ideal candidate ... timely resolution and accurate documentation. . Escalate complex issues to Level 2 technicians or other specialized teams while maintaining clear communication… more
- Autopay (Denver, CO)
- …create a collaborative team mindset and a better place to work. SUMMARY The Helpdesk Analyst is responsible for providing first level technical assistance and ... Job Title: Helpdesk Analyst I Department: Information Technology This is...and email to respond to employee tickets within service level requirements. + Assist the other members of the… more
- Montage Marketing Group (Rockville, MD)
- …Partner with Human Resources to ensure seamless team member onboarding and offboarding activities. Helpdesk Support * Execute level 1-3 helpdesk support for ... for a great opportunity to drive organizational strategy and lead hands-on helpdesk /systems administration efforts? Do you have a strong background in developing and… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in ... with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control...ability for oral and written communication with the highest level of management. + Must have knowledge in operating… more
- Alfred University (Alfred, NY)
- The Helpdesk Technician will collaborate with the Helpdesk Manager, System Administrator, Network Manager, ITS Trainer, and Desktop Technicians to resolve ... write, and speak the English language at a college level , be capable of performing sometimes complex mathematical calculations,...of security and accuracy. + Supervise, hire and train Helpdesk and Lab student workers. + Complete work schedule… more
- Xerox (Portland, OR)
- Helpdesk / On-Site Administrator **General Information** Press space or enter keys to toggle section visibility City Portland State/Province Oregon Country United ... Tuesday, September 2, 2025 Working time Full-time Ref# 20036426 Job Level Individual Contributor Job Type Experienced Job Field DELIVERY_ACCOUNT_OPERATIONS Seniority… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …deliver monthly Service Level Agreement Reports to the client. * Report Helpdesk status to management team. * Ensure smooth coordination of help desk tickets in ... **Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk /...line with our Service Level Agreements. * Coordinate employee leave time with working… more
- ManpowerGroup (Charlotte, NC)
- **Job Title: Technical Helpdesk Analyst** **Location: Remote - within 1hr of Charlotte, NC** **Pay Range: $21/hour** **Tech Analyst Helpdesk ** Under general ... This is a 100% phone support environment. The Technical Helpdesk Analyst will provide tech support for all internal...tech support for all internal teammates, 60-70 calls/day. First level troubleshooting for customers. + Meet SLAs for phone… more
- Reynolds & Reynolds (Charlotte, NC)
- …IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for ... of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client...IT support shop. Proton likes to keep the stress level low, the fun level high, and… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Helpdesk Manager SME** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0421 ... Time **Position Description:** CGI Federal has an exciting opportunity for a Helpdesk Manager within our Intel sector advancing the national security mission through… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Helpdesk Agent - Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0417 ... Time **Position Description:** CGI Federal has an exciting opportunity for a Helpdesk Agent within our Intel sector advancing the national security mission through… more
- HarmonyTech (Washington, DC)
- HarmonyTech Inc. is seeking a highly skilled and experienced Helpdesk Specialist to join our dynamic IT team. As a Helpdesk Specialist, you will be responsible ... requests using help desk software, adhering to established procedures and service level agreements (SLAs). + Troubleshoot and resolve a wide range of technical… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...evaluation, and integration into the existing infrastructure. + Apply higher- level business or technical principles and methods to very… more
- Serco (Norfolk, VA)
- …managing of the day-to-day operations for a 24/7 basis NOSC watch-standing and Tier Level 1 Helpdesk functions. The NOSC operates, monitors, manages, and secures ... and hardware token (if needed). + Provide reports on all Tier Level 1 helpdesk security incidents to Cybersecurity Branch Network Defense (CND) lead. + Provide… more
- Chenega Corporation (St. Louis, MO)
- **Req ID:** 37414 **Summary** **Senior Helpdesk Specialist** **St. Louis, MO** Are you ready to enhance your skills and build your career in a rapidly evolving ... operations by leveraging cutting-edge technology and take your career to the next level ! Chenega Agile Real-Time Solutions (CARS) was created with the purpose of… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2024-23727): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to end users. ... of professional experience + DoD Directive 8570.1 Information Assurance Technical Level II certification required(ie, Security+ CE, GSEC, SSCP, or CCNA-Security). +… more
- Chenega Corporation (St. Louis, MO)
- **Req ID:** 37190 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Are you ready to enhance your skills and build your career in a rapidly evolving ... operations by leveraging cutting-edge technology and take your career to the next level ! Chenega Agile Real-Time Solutions (CARS) was created with the purpose of… more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is actively ... recruiting for a Helpdesk Specialist II to support the AFCENT Combined Air...to clients operating on the network/domain; + Configure client level software, modify software configuration, and perform basicconfiguration management… more
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