- Applied Research Associates, Inc. (Raleigh, NC)
- …service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly deploying solutions ... related disciplines.? The successful applicant will: + Monitor the helpdesk ticket queue and respond to requests based on...respond to requests based on priority and defined Service Level Agreements (SLAs). + Provision and manage user accounts,… more
- Sharp Electronics Corporation (Kingsport, TN)
- …Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized clients with complex ... tickets and emails to troubleshoot reported issues in a helpdesk environment if necessary and requested **Qualifications** + ...helpdesk environment if necessary and requested **Qualifications** + 1 to 3 years' experience in a technical support… more
- TEKsystems (Brentwood, TN)
- Now Hiring: Level 1 Helpdesk Support Technician | Brentwood, TN (On-Site) About the Role: Are you passionate about helping people and solving problems? ... TEKsystems is seeking a Level 1 Helpdesk Support Technician to join their client's dynamic IT team. This is your chance to be the first line of support for… more
- Insight Global (Coral Springs, FL)
- Job Description We are seeking a motivated and customer-focused Level 1 Helpdesk Technician to join our Managed Service Provider (MSP) team. The ideal ... Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements . 1 -2 years in helpdesk or technical support,… more
- TEKsystems (Brentwood, TN)
- …of end user services in specific application areas. This position provides the first level of support to the user community. 1 . Answers phones and records ... Top Skills' Details 1 . Customer Service experience and solid personal etiquette...through cooperative interactions with co-workers. *World-class customer service* Experience Level Entry Level Job Type & Location… more
- TEKsystems (Brentwood, TN)
- …of end user services in specific application areas. This position provides the first level of support to the user community. + Answers phones and records all ... Help desk support, Troubleshooting, Support, Call center, Customer support Qualifications: + 1 + year of Help Desk or IT experience + Comfortable handling phone… more
- TEKsystems (Nashville, TN)
- …Make support decisions aligned with company policies + Promote teamwork and cooperation Experience Level Entry- Level IT Job Type & Location This is a Contract ... position based out of Nashville, TN. Pay and Benefits The pay range for this position is $17.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and… more
- State of Massachusetts (Boston, MA)
- …THE EMBEDDED LINK DOES NOT WORK):* https://careers-publiccounsel.icims.com/jobs/2980/ helpdesk -supervisor information-technology/job The Committee for Public Counsel ... is seeking an experienced IT professional to supervise IT Helpdesk staff and ensure service delivery and support to...core values as we maintain a steadfast commitment to: ( 1 ) Ensure that CPCS management and staff members represent… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-23939): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to end ... word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing,...obtain or maintain a security clearance at the Secret level . US Citizenship is a requirement for Secret clearance… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Helpdesk Agent, Junior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0629 ... Time **Position Description:** CGI Federal has an exciting opportunity for a Helpdesk Agent within our Intel sector advancing the national security mission through… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Helpdesk Manager SME** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0421 ... Time **Position Description:** CGI Federal has an exciting opportunity for a Helpdesk Manager within our Intel sector advancing the national security mission through… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...evaluation, and integration into the existing infrastructure. + Apply higher- level business or technical principles and methods to very… more
- TEKsystems (Coppell, TX)
- …very little effort, to mid- level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 years of ... experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of Active Directory… more
- Access Dubuque (Dubuque, IA)
- Helpdesk Manager **Dubuque County** 1 Positions ID:...by customer + Direct unresolved issues to the next level of support personnel + Pass on any feedback or ... department. The position will be the reporting supervisor of any future helpdesk employees. **Job Duties** **_The following duties are primarily performed and are… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …+ One plus( 1 +) years of professional experience + DoD Directive 8570. 1 Information Assurance Technical Level II certification required(ie, Security+ CE, ... **Overview** Tier 2 Helpdesk Technician (EITAAS-2025-23940): Bowhead seeks a Tier 2...initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise… more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is actively ... recruiting for a Helpdesk Specialist II to support the AFCENT Combined Air...include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis,… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 37828 **Summary** **Junior Helpdesk Specialist** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... operations by leveraging cutting-edge technology and take your career to the next level ! Chenega Agile Real-Time Solutions (CARS) was created with the purpose of… more
- SAIC (Honolulu, HI)
- **Description** SAIC is hiring for a **Technical Helpdesk ** to support the **US Army's Army Enterprise Service Desk (AESD)** team in **Honolulu, HI** to resolve ... technical problems (Tier 1 ) and answers queries by telephone or self-service ticket...systems. **NOTE: This is a hybrid remote opportunity. This Helpdesk operates 24/7/365 - shift is based on coverage… more
- Americor (Irvine, CA)
- Americor is seeking an IT Helpdesk Analyst, Level 1 , to join our growing team as our technology takes off and our customer base (as well as internal ... the proper resolving groups via trouble tickets. Requirements: + 1 -3 years of solid Service Desk or Help Desk...of solid Service Desk or Help Desk experience. + 1 -3 years of solid Customer Service experience. + Intermediate… more
- Kennedy Krieger Institute (Baltimore, MD)
- …of user accounts on the PC network and other applicable systems. **Responsibilities** 1 . Maintain and support the Institute's IS help desk. Answer calls and address ... proficiency in the use of all Windows/Mac applications supported by the Institute at a level that will allow most problems to be resolved in a timely manner with the… more
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