- Monster (Kirkland, WA)
- Job Description Job Title: Senior IT Infrastructure & Systems Engineer Location: Rockville, MD Position Overview We are seeking a highly experienced and technically ... proficient Senior IT Infrastructure & Systems Engineer to lead the...- Ensure secure and reliable connectivity across all systems. Helpdesk Oversight - Serve as the primary liaison and… more
- Monster (Brillion, WI)
- …SLAs. The Director of IT Infrastructure has frequent interaction with senior leadership, customers, direct reports, peers, value added resellers, and independent ... incident and problem troubleshooting. Ensure issues are concisely documented in Helpdesk software to facilitate resolution and future knowledge base documentation… more
- Monster (Santa Clara, CA)
- …to ensure resolution and customer satisfaction. Escalate complex or high-priority issues to senior engineers or other IT teams as needed. Track SLA compliance and ... field preferred. 1-2 years of hands-on experience in a desktop support or helpdesk environment. Experience with dispatching or coordinating IT support is a strong… more
- Monster (Silver Spring, MD)
- …of all applications (user and enterprise). Incidents are reported through JIRA Helpdesk System. The Contractor has responsibility for monitoring the entire system ... * Excelled oral and written communication skills * Ability to interact with senior level management both at the customer and corporate levels. Preferred * n/a… more
- NTT America, Inc. (Oklahoma City, OK)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate- Healthcare Clinical Service Desk- Call Center- ... Qualifications:** + Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience… more
- Chenega Corporation (St. Louis, MO)
- **Req ID:** 37414 **Summary** ** Senior Helpdesk Specialist** **St. Louis, MO** Are you ready to enhance your skills and build your career in a rapidly evolving ... Experts (SMEs) with decades of experience working in the Federal marketplace. The ** Senior Helpdesk Specialist** provides superior customer service in support of… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA ... C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support services for approved desktop applications and Host Based Security System Services. Duties and Responsibilities: + Receive customer trouble tickets and service… more
- Universal Technical Resource Services, Inc. (Dover, NJ)
- Universal Technical Resource Services, Inc. (UTRS) is currently seeking a Senior Desktop Support Lead & Helpdesk Manager to join our team! At UTRS, we enjoy the ... should also have a proven track record of managing helpdesk operations and mentoring technical staff. This position is...+ Leading and managing the daily operations of the Helpdesk team, ensuring timely and effective resolution of user… more
- Kansas Judicial Branch (Topeka, KS)
- …the Kansas Judicial Branch Technical Support Center (TSC) which includes the central IT helpdesk , Senior IT Support team and the Courtroom Support Team, ensuring ... Center (TSC) that includes the central IT help desk, Senior IT Support Team (Tier 2 IT Support) and...A core function of this role is managing a helpdesk ticketing system to ensure swift issue resolution, proactive… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- **Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** J0725-1950 ... services. Join us to make a significant impact by enhancing our helpdesk services and ensuring optimal performance across help desk operations. This position… more
- Chenega Corporation (St. Louis, MO)
- **Req ID:** 37190 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Are you ready to enhance your skills and build your career in a rapidly evolving ... with decades of experience working in the Federal marketplace. The **Junior Helpdesk Specialist** provides superior customer service in support of customer requests… more
- Chenega Corporation (Gettysburg, PA)
- **Req ID:** 37175 **Summary** **IT Helpdesk Technician II - Desktop Support** **Gettysburg, PA** Are you ready to enhance your skills and build your career in a ... Chenega Agile Real-Time Solutions (CARS) is seeking an **IT Helpdesk Technician II - Desktop Support** to provide in-person...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- Chenega Corporation (Gettysburg, PA)
- **Req ID:** 37173 **Summary** **IT Helpdesk Technician II - Service Center** **Gettysburg, PA** Are you ready to enhance your skills and build your career in a ... Chenega Agile Real-Time Solutions (CARS) is seeking an **IT Helpdesk Technician II - Service Center** to provide in-person...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- Insight Global (Draper, UT)
- Job Description Insight Global is looking for a Helpdesk Support Analyst to join one of our largest financial clients sitting onsite 5x a week out of their Draper, ... UT office. This person will be joining the Senior Service Desk which provides technical support to the top executives at the firm. This desk operates globally, 24/7… more
- Koniag Government Services (Chantilly, VA)
- …Excellent written and verbal communication skills, including experience presenting to senior management + Strong problem-solving abilities and analytical thinking + ... Ability to work in high-pressure situations and manage multiple priorities **Desired Skills and Competencies:** + ITIL certification (v4 preferred) + HDI certifications (Support Center Manager, Team Lead) + Experience with ServiceNow, Jira Service Desk, or… more
- …- SME + Financial Business Analyst - Journeyman + Financial Business Analyst - Senior + Helpdesk Specialist + Information System Security Officer - Journeyman + ... System Administrator - Journeyman + Cloud System Administrator - Senior + Cloud System Administrator - Master + Cloud...Information System Security Officer - Senior + Information System Security Officer - Master +… more
- Morehouse School Of Medicine (Atlanta, GA)
- …and implement long-term solutions for recurring problems. + Serve as a senior technical for helpdesk operations, mentoring junior technicians, and contributing ... 1 Salary Commensurate with experience Department Information Technology Position Summary The Helpdesk Support Technician III plays a critical role in supporting the… more
- JPMorgan Chase (Tampa, FL)
- …Incident Management team and other partners to communicate client, product, and helpdesk impacts + Communicate with senior leadership regarding Incidents and ... priority client issues + Represent the Payments Solution Center in meetings with clients and internal partners, including client calls, business reviews, root cause analysis (RCA) discussions, and project meetings + Analyze service cases and collaborate with… more
- Walmart (Bentonville, AR)
- …Help support location leadership for the AEDT organization and set bast practices for IT helpdesk . + Lead a team of senior engineering leaders and architects to ... Walmart Global Technology. Key responsibilities for this role include: + Provide senior level technical leadership for AEDT organization in Bentonville. Set up best… more
- Arena Technical Resources, LLC (Rockville, MD)
- Senior IT Infrastructure & Systems Engineer Location: Rockville, US Job ID: ATR 17588 Job Description Job Title: Senior IT Infrastructure & Systems Engineer ... We are seeking a highly experienced and technically proficient Senior IT Infrastructure & Systems Engineer to lead the...- Ensure secure and reliable connectivity across all systems. Helpdesk Oversight - Serve as the primary liaison and… more
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