- Xerox (Washington, DC)
- Delivery Associate Helpdesk - Washington, DC **General...be resolved directly over the phone. + The Help Desk Associate will apply remote Service ... helpdesk employees. + Identified as technical and client service advanced support - provides day to day procedural... process documentation responsibilities as assigned. + The Help Desk Associate will record the customer's call… more
- Safran (Irving, TX)
- …development to enable continuing innovation. * Helps increase user satisfaction by improving service desk duties * Evaluates user inquiries and problems to ... Information Technology HelpDesk -Desktop support & Helpdesk delivery control...: Permanent Contract duration : Full-time Required degree : Associate Degree Required experience : More than 3 years… more
- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism.… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... **Req ID:** 35652 **Summary** **Junior Helpdesk Specialist (Overnight)** **Springfield, VA** Are you ready...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- NTT DATA North America (Stevens Point, WI)
- … service or transfer equipment. **Required Skills/Experience** + 5 years of IT Service Desk experience + Associate 's degree in information technology or ... an overall sourcing strategy. NTT DATA currently seeks a ** Helpdesk Analyst** to join our team in **Stevens Point,...WI.** **Role Responsibilities** -This role involves providing complex IT Service Desk support. -The IT Service… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- Oriental Bank (San Juan, PR)
- …may be considered. + One (1) year of experience in Information Technology, help desk , customer service or similar required. + Minimum education and experience ... The Associate , Information Technology is responsible for providing effective...Technology is responsible for providing effective front line help desk services with application access and first level trouble… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. Hours for this position are...necessary. The Service Desk Unit is part of a… more
- State of Massachusetts (Worcester, MA)
- …*Preferred Qualifications* * Experience supporting Microsoft Operating Systems preferably in a service desk environment with a helpdesk ticketing system ... * Prepare and update operating procedures internally to the service desk office. * Determine if escalation...required experience and the substitutions below. Substitutions: I. An Associate 's degree in a related field may substitute for… more
- Insight Global (San Diego, CA)
- …calls using department procedures, as requested or scheduled. Utilize the IT Service Desk electronic ticketing system Samanage, according to department ... (versus 2 months here 6 months there, 6-month work gap, etc.). **Looking for 2 IT Service Desk Techs. working PST time zone 2 shifts; 6:30-3:30 PST & 8-5 PST… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... Job Description Those candidates who possess a PERMANENTCOMPUTER ASSOCIATE (TECHNICAL SUPPORT) title are strongly encouraged to...New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails… more
- The Millennium Group (Scottsdale, AZ)
- …uniquely contribute to our 30+ years of success in the industry. The Facility Help Desk Associate is the core contact for North America. The employee responds to ... reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD Configuration* Configure cues, voicemail, ... **Overview** IT Help Desk Agent (EITAAS-2025-22796): Bowhead seeks an IT Help...word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing,… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, or ... via phone, email, and Ticketing System. Log the issues\requests into the Help Desk Tracking System then either resolves or escalates to the appropriate resource. *… more
- Bright Horizons (Westminster, CO)
- …such as web/video conferencing, projection systems, etc. + Follow best practice IT service management incident and service request management practices to log ... end user community or related to operational and system improvements to IT service delivery. + Provide proactive consultation with client departments on a range of… more
- Calvert Memorial Hospital (Prince Frederick, MD)
- …The individual serves as central point of contact for requesting service from IS and Telecommunications, and provides instruction, maintenance, and implementation ... hospital's Information Services Department. + Education : + Position requires an associate degree or diploma program or 2-3 years equivalent combination of education… more
- Three Saints Bay (Denver, CO)
- **Level 2 Senior Alarm Call Center Monitoring Support Associate (4456)** Location **Denver, CO** Job Code **4456** \# of Openings **2** Apply Now ... a **Level 2 Senior Alarm Call Center Monitoring Support Associate ** to join our team in **Denver, Colorado.** **Position...panel information via the event log to eliminate unnecessary service calls. + Apply technical knowledge to perform simple… more
- Three Saints Bay (Denver, CO)
- **Level 1 Junior Alarm Call Center Monitoring Support Associate (4693)** Location **Denver, CO** Job Code **4693** \# of Openings **4** Apply Now ... a **Level 1 Junior Alarm Call Center Monitoring Support Associate ** to join our team in **Denver, Colorado.** **Position...panel information via the event log to eliminate unnecessary service calls. + Apply technical knowledge to perform simple… more
- TEKsystems (Franklin, WI)
- … service ,Troubleshooting,Help desk support,Active directory, Helpdesk troubleshooting,Office 365,Servicenow,zendesk,Windows 10,Phone support, Service ... Skills 1. MS Office, Windows, customer service , Troubleshooting, Help desk support, Active directory, Helpdesk troubleshooting, Office 365, Servicenow,… more
- Quality Technology Services, LLC (Suwanee, GA)
- …for critical/high tickets with OSC engineers **Basic Qualifications:** + 1-2 years of Helpdesk , Application Support, Service Desk experience, over the phone ... QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The Operations Service Center Network Analyst (Technical Customer Service Rep or… more
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