- NTT America, Inc. (Oklahoma City, OK)
- …forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - Healthcare Clinical Service Desk - Call Center- REMOTE to ... and Two-Factor Authentication **Preferred Qualifications:** + Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education… more
- Chenega Corporation (St. Louis, MO)
- …service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in St. Louis, MO. **Responsibilities** + Assist in ... **Req ID:** 37414 **Summary** **Senior Helpdesk Specialist** **St. Louis, MO** Are you ready...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- City of New York (New York, NY)
- …service , assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...position, will be 9:30am to 5:30pm. Service Desk Operations is seeking an Associate Director.… more
- Morehouse School Of Medicine (Atlanta, GA)
- Help Desk Technician Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Employment in this role may be ... primary health care through programs in education, research and service ; With emphasis on people of color and the...at MSM ! Posting Number NONAC3620 Job Title Help Desk Technician Position Title Help Desk Technician… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a… more
- Staffing Solutions Organization (Augusta, ME)
- …which is a reflection of our clients and the people they serve. **Pharmacy Help Desk Associate - MaineCare in Augusta, ME** **Position Duties** : + Respond to ... dealing with all aspects of claims processing and customer service such as evaluating claims, pricing, and requests for...and responsibilities as may be assigned by the Pharmacy Helpdesk staff. + Complies with the requirements of State… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...necessary. The Service Desk Unit is part of a… more
- City of New York (New York, NY)
- …more areas of services and are accountable for the success of an assigned unit. The Service Desk Unit is part of a central services and support group within the ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...practices related to sustainable knowledge acquisition and skills. The Service Desk operates as a central … more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to ... sense of urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, or ... via phone, email, and Ticketing System. Log the issues\requests into the Help Desk Tracking System then either resolves or escalates to the appropriate resource. *… more
- Insight Global (St. Joseph, MI)
- Job Description Insight Global is looking for an L1 Help Desk Analyst to support one of our largest Electrical Distributors in Saint Joseph Michigan. You will be ... working alongside other helpdesk agents to support their 750+ locations. You will...first 1-2 weeks with a member of the Help Desk team. Shifts are determined on seniority. May change… more
- Owens & Minor (White Plains, NY)
- …available on first working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement The anticipated salary range ... fostering a business-oriented culture and mindset driven by continual service improvement techniques. + **Provide Technical Support:** Answer and resolve… more
- Insight Global (Norfolk, VA)
- Job Description Insight Global is looking for a Help Desk Technician to sit on site in Norfolk, VA. This role is responsible for providing technical assistance and ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- Kansas Judicial Branch (Topeka, KS)
- …of IT service management (ITSM) principles, including best practices in helpdesk management. + Ability to work effectively in a hybrid work environment, ... Support Center (TSC) that includes the central IT help desk , Senior IT Support Team (Tier 2 IT Support)...statewide. This role is central to delivering exceptional customer service , ensuring that judicial staff receive timely, efficient, and… more
- Ethos Veterinary Health (Bothell, WA)
- …via employee communication platforms + First point of contact to NVA Helpdesk for front desk -related issues + Attends leadership team meetings, ... + Works to optimize client experience + Implements client service initiatives with front desk team +...stress in an environment of changing priorities Education/Experience + Associate 's degree and four years of relevant experience; or… more
- Quality Technology Services, LLC (Suwanee, GA)
- …for critical/high tickets with OSC engineers **Basic Qualifications:** + 1-2 years of Helpdesk , Application Support, Service Desk experience, over the phone ... The **Operations Service Center Network Analyst (Technical Customer Service...support to troubleshoot customer/employee issues + Respond to internal Helpdesk support tickets + Respond to alarms and take… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Overview Service Operations Associate Analyst is responsible for day-to-day Service Desk Tier 1 support work that includes system monitoring and Tier ... in Service Desk , Help Desk , Call Center, Customer Service , Customer Support, Technical Support, NOC. + Helpdesk International Customer Service … more
- Alfred University (Alfred, NY)
- …for completion of work orders. Consults and collaborates with network and Help Desk personnel to optimize university computer hardware and software use. Keep abreast ... progress. + Consult and collaborate with network and Help Desk personnel to optimize University computer hardware and software...related issues. + Provides advanced Windows Support to the Helpdesk . Involves training Helpdesk staff in new… more
- Volunteers of America Upstate New York (Rochester, NY)
- …as the primary point of contact between internal staff and the Managed Service Provider (MSP). This role ensures effective communication of technical issues and ... service needs while providing basic support to end users....commonly used applications (eg Office 365) + Monitor help desk ticket system (with MSP) and ensure requests are… more
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