- ManpowerGroup (Norfolk, VA)
- …Operations** to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location: Norfolk, VA** **Contract on W2** ... Under the direction / guidance of the local NCIA Point of Contact or the Cloud Ops Operations Manager,...Tracking:** a) Log and track support incidents using the helpdesk ticketing system. b) Ensure all tickets are updated… more
- Reliant Community Credit Union (Sodus, NY)
- …professional delivery of technical support to staff. + Develops regular reports on help desk metrics, ensures that service levels are met, identifies trends and ... Helpdesk Supervisor Sodus, NY (http://maps.google.com/maps?q=10+Benton+Place+Sodus+NY+USA+14551) * Information Systems...seeks anITHelpdesk Supervisorto join our team. The IT Help Desk Supervisor is responsible for overseeing the help … more
- HarmonyTech (Washington, DC)
- …support across a range of IT platforms and cloud services. In this role, the Helpdesk Specialist will serve as a critical point of contact for end-users, ... AWS, Google Cloud, and enterprise applications. + Accurately document and manage service requests using helpdesk systems. + Troubleshoot hardware, software, and… more
- Chenega Corporation (Springfield, VA)
- …customer service in support of customer requests when contacting the Single- Point -of-Contact IT Service Desk located in Springfield, VA. ... **Req ID:** 35652 **Summary** **Junior Helpdesk Specialist (Overnight)** **Springfield, VA** Are you ready...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- NTT DATA North America (Austin, TX)
- …emphasis on delivery high level of customer service . Role Responsibilities Execute service delivery (IMAC, Break Fix, Desk Side Support) according to Managed ... experience Highly Preferred Skills: Experience in servicing/deploying computer equipment Helpdesk experience preferred, alongside proven customer service … more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Administrator I Location: Shaw AFB, SC Job Responsibilities Trace Systems is actively recruiting for a Helpdesk Administrator I ... and connections, including internal and external links and circuits; Serve as focal point for ASIs and time change order/item (eg, NOTAMs, TCTOs, TCNO, MTO, CCO… more
- NTT DATA North America (Stevens Point, WI)
- …in **Stevens Point , WI.** **Role Responsibilities** -This role involves providing complex IT Service Desk support. -The IT Service Desk Engineer III ... users seeking technical assistance via phone, chat, or the IT Service Desk Portal, troubleshooting issues, performing basic user account administration, and… more
- Leidos (Fort Belvoir, VA)
- …locations. In this role, a successful candidate you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and ... in remote desk takeover tools and usage. + Experience meeting service level goals and targets. **Preferred Qualifications** + Experience with Office 365, remote… more
- Leidos (Ashburn, VA)
- …experience in lieu of degree + 5 years of experience with End User Support operations ( Helpdesk , Service Desk , End User Support). + Must be able to maintain ... Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn,...week** **Primary Responsibilities:** You will serve as the initial point of contact for IT-related field problems. In this… more
- Distributed Solutions Inc. (Reston, VA)
- …solutions. The Helpdesk Lead is responsible for providing professional and efficient helpdesk support. A strong customer service mindset is the key to ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking a Help Desk Lead. DSI is a growing small business dedicated to providing superior automation tools and… more
- Hyundai Autoever America (West Point, GA)
- 20160 - Service Desk Rep. II - bilingual: Korean West Point , GA PURPOSE: Primary duties are to ensure the availability and integrity of the computing ... Manage assigned tasks and quickly respond to and process Helpdesk tickets using ITSM in a timely and reliable...Open/Close and update incident history via ITSM, or other Helpdesk applications, as assigned * Backup/Restore user profiles and… more
- City of New York (New York, NY)
- …setting goals for team members where needed and being a reliable resource and escalation point as part of Service Desk ticket management and resolution. ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. Hours for this position are...with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for… more
- Linchpin Solutions, Inc. (New Orleans, LA)
- Enterprise Service Desk Specialist III New Orleans, LA (http://maps.google.com/maps?q=New+Orleans+LA+USA+70114) Job Type Full-time Description If you are looking ... to be! We are currently hiring for a dynamic and experienced Enterprise Service Desk Specialist . Clearance:Active DoD Secret Clearance Work Schedule:Fulltime.… more
- Insight Global (Dallas, TX)
- …Must haves: High School Diploma or equivalent. 1-3 years of successful work with Service Desk or HelpDesk Support Customer First Mindset and Collaborative ... patient information during appointments. You will be the First Point of Contact for our external providers and our...with all end users. This role will report to Service Desk Supervisor What will you do?… more
- Distributed Solutions Inc. (Reston, VA)
- …solutions. The Helpdesk Technician is responsible for providing professional and efficient helpdesk support. A strong customer service mindset is the key to ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking Help Desk Technicians. DSI is a growing small business dedicated to providing superior automation… more
- TEKsystems (Austin, TX)
- …+ Chat support (plus but not required) Job Description: Client is looking to hire a Service Desk Analyst. Team is currently doubling in size due to higher call ... Required Skills: + 1+ years of helpdesk support experience + Windows OS + Office...a wide variety of IT issues as the first point of escalation for customers in an expeditious manner.… more
- Daisy Brand (Garland, TX)
- …Description Daisy Brand is currently looking for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support local branch end ... Help Desk Analyst Job Details Job Location Garland -...ladder and elevated environments. PREFERENCES (familiarity with): + Fresh Service - Helpdesk software + Smart devices… more
- Hirschbach Motor Lines (Dubuque, IA)
- …higher-level IT support staff as necessary. Incident Management: + Log all incidents and service requests in the helpdesk ticketing system. + Monitor and update ... The Help Desk Specialist is tasked with delivering technical support...of the company's IT infrastructure. Serving as the initial point of contact for all I-related inquiries, the Help… more
- Robert Half Technology (Nashville, TN)
- Description Job Description: Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team! As a Tier 2 Helpdesk ... issues related to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets,… more
- Robert Half Technology (Nashville, TN)
- …1 Helpdesk Analyst to join our client's IT support team! As a Tier 1 Helpdesk Analyst, you will be the first point of contact for end-users seeking technical ... is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong… more