- The Barking Dog (Exeter, NH)
- Customer Service Supervisor The Customer Service Supervisor is a leader and an integral member of the Resort leadership team. The CSS reports to the Resort ... all operational audit scores. Monitors computer systems and works with HelpDesk to resolve technical systems/equipment issues. Understands day-to-day duties of each… more
- inSync Staffing (Southfield, MI)
- …Specific Responsibilities Planning & Administration *Provide information and assist Manager/ Supervisor with IT budgeting and cost control *Follow and enforce ... management and SW licensing o Audit compliance *Work closely with your Manager/ Supervisor and the Emerson Process Management IT Infrastructure Organization to ensure… more
- Fairfield University (Fairfield, CT)
- …account, answering phones, tracking e-mail volume and responding promptly to helpdesk tickets. Assist in supervising and training student workers. Data Management, ... such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate. *Disclaimer The above information… more
- Bright Horizons Family Solutions (Stuart, FL)
- …essential job requirements. Decision Making Authority Must have prior approval from supervisor to: take time off from scheduled work hours/days or alter schedule ... of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com. Determinations on requests for reasonable… more
- Reliant Community Credit Union (Sodus, NY)
- Helpdesk Supervisor Sodus, NY (http://maps.google.com/maps?q=10+Benton+Place+Sodus+NY+USA+14551) * Information Systems Apply Job Type Full-time Description ... and process improvement and performance monitoring and reporting. As an IT Helpdesk Supervisor at Reliant, you will: + Supervises help desk support staff's daily… more
- State of Massachusetts (Boston, MA)
- …programs requiring assistance with retailers or WIC transactions. * Coordinate with the Helpdesk Supervisor and other units on ongoing issues affecting the ... provision of benefits to clients. * Respond to local program and participant calls in a timely, efficient, professional, and courteous manner. Provide accurate responses or make appropriate referrals. Utilize interpreter services as needed. * Participate in… more
- Omni Hotels (Amelia Island, FL)
- …VIP and internal reservations, communicating any issues to Reservation Manager or OmniRez HelpDesk Supervisor . + Assist in completing all fax and email ... reservations. + Research outstanding Travel Agent Commissions for groups. + Research and charge for all no-shows, cancelations, and deposits. Qualifications + Knowledge of four-diamond / four-star customer service standards + Previous experience in a Luxury… more
- Newtown Savings Bank (Newtown, CT)
- …IT Operations team members concerning user needs, including working with the IT Helpdesk Supervisor to ensure support tickets escalated to direct reports meet ... established SLAs. Under the general direction of the IT Manager, the administrator supervises the Senior Business Analyst, IT Security Specialist, Senior System Support Analyst, and System Support Analyst. This is an onsite opportunity at our Corporate office… more
- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...- Follow the client support guidelines as outlined by supervisor . - Maintain and support documentation of processes and… more
- Genesee Community College (Batavia, NY)
- …registered) Posted On: Mon May 19 2025 Job Description: GENERAL FUNCTIONS The HelpDesk Technician will provide tier 1 triage and technical support for the ITS ... HelpDesk . SPECIFIC RESPONSIBILITIES The following are typical responsibilities associated...may vary and will be assigned accordingly by the supervisor . + Answer inbound calls + Create support tickets… more
- Choctaw Nation of Oklahoma (Durant, OK)
- …and remotely resolving end-user help requests. You will report to the IT Support Supervisor . Tasks: 1. You will respond to telephone calls, emails, and other Help ... field incoming requests from end-users by both telephone and all other Helpdesk intake methods. 8. You will document all important end-user identification… more
- Cayuse Holdings (Pendleton, OR)
- **Overview** The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client SAP applications via phone, email, or ... with matching after one year + Paid Time Off **Reports to:** UERP Supervisor , Delivery Manager **Working Conditions** + Professional office environment. + Ability to… more
- Access Dubuque (Dubuque, IA)
- …research, isolation, resolution and follow-up for user problems coming from the Helpdesk Coordinators, Supervisor , Manager, and/or end user requests, referring ... more complex problems to the Tier II Technicians. + Aid the Server Administrators and Network Administrators in the day-to-day support of the technical infrastructure and notify appropriate IT personnel of any infrastructure outages or problems not immediately… more
- Access Dubuque (Dubuque, IA)
- …research, isolation, resolution and follow-up for user problems coming from the Helpdesk Coordinators, Supervisor , Manager, and/or end user requests, referring ... more complex problems to the Tier II Technicians. + Aid the Server Administrators and Network Administrators in the day-to-day support of the technical infrastructure and notify appropriate IT personnel of any infrastructure outages or problems not immediately… more
- Mass Markets (Dallas, TX)
- …are sure to grow. We offer many advancement opportunities including Supervisor , Trainer, Talent Acquisition, and Operations Management. - POSITION RESPONSIBILITIES ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer… more
- KONE, Inc (Davie, FL)
- …in service (both from competitor and from new equipment) and communicate it to supervisor / technical helpdesk . + Provide feedback on any repair or adjustment ... from competitors or KONE. + Responsible for evaluating and assisting the supervisor with the Installation Maintenance handover. + Communicate new technical issues… more
- KONE, Inc (Davie, FL)
- …in service (both from competitor and from new equipment) and communicate it to supervisor / technical helpdesk . + Provide feedback on any repair or adjustment ... performing first visits of unknown equipment? + Does evaluating and assisting the supervisor with the Installation Maintenance handover motivate you? + Do you thrive… more
- Access Dubuque (Dubuque, IA)
- Supervisor - Technology Operations **Hirschbach Motor Lines, Inc.** 1 Positions ID: job_20250725220212_B Posted On 07/25/2025 **Job Overview** The Supervisor - ... Technology Operations is responsible for overseeing the IT helpdesk team and ensuring the delivery of high-quality technical support services to users. This role… more
- Hirschbach Motor Lines (Dubuque, IA)
- The Supervisor - Technology Operations is responsible for overseeing the IT helpdesk team and ensuring the delivery of high-quality technical support services to ... users. This role involves managing helpdesk operations, leading a team of helpdesk technicians, participating in and overseeing 24x7 on-call helpdesk … more
- Children's Mercy Kansas City (Kansas City, MO)
- …children beyond the walls of our hospital. Overview The Service Operations Supervisor will be responsible for managing the day-to-day IT Service operations, ... projects, ensuring team member performance quality in day-to-day operations. Supervisor collaborates with leadership to improve operational efficiency and ensure… more
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