- CACI International (Scott Air Force Base, IL)
- …+ Performs basic system capacity analysis and planning under supervision. + Provides first- level technical support to users, helping them access and ... + Mentors and develop the skills of junior and mid- level helpdesk specialists, fostering a culture of...of degree) + 3-8 years of experience in IT helpdesk or technical support roles.… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …This role involves managing a dynamic team that delivers round-the-clock technical support services, including trouble ticket management, COMSEC integrity ... Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD...DISAC 310-175-9. + Must have expert knowledge in translating high- level functional and technical requirements based on… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title: Helpdesk Level 2 support Work...required. Experience: + 2+ years experience working in a helpdesk or technical support role. + ... requests in a helpdesk ticketing system. + Escalate complex issues to higher- level support staff as needed. + Install, configure, and maintain software… more
- Custom Computer Specialists (Oyster Bay, NY)
- Level 1 Helpdesk Support Technician...or customer service roles. Experience with help desk or technical support is a plus. + Bachelor's degree ... as effectively as possible. CCS is looking for a Level 1 Helpdesk Support Technician...the following Key Performance Indicators (KPIs): Delivering exceptional end-user technical support , providing outstanding customer service, and… more
- City of New York (New York, NY)
- …safety and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. ... tickets, emails and calls in a timely manner. Provide Helpdesk /desktop support for hardware and software computer...laptops in several conference and training rooms. - Perform high- level triage of computer and applications related problems to… more
- Belcan (Lexington, KY)
- …will need a minimum of a high school diploma along with 2+ years in technical support environment and/or customer service. This position will apply their skills ... by providing technical support for all business products supported...Information Technology Services Group (ITSG). This position will perform helpdesk support and desktop support .… more
- Chenega Corporation (Fort Belvoir, VA)
- … Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support ... Junior Helpdesk Support Services Specialist Ft. Belvoir,...evaluation, and integration into the existing infrastructure. + Apply higher- level business or technical principles and methods… more
- SURVICE Engineering (Belcamp, MD)
- …/ helpdesk calls, handling support tickets. Minimum Qualifications of IT Helpdesk Specialist Entry Level - No experience required. + Windows Desktops. + ... spending, tuition reimbursement. Position Summary SURVICE Engineering is currently seeking a IT Helpdesk Specialist to support our Corporate IT team. You will… more
- Newtown Savings Bank (Newtown, CT)
- Location: Newtown, CT Newtown Savings Bank is seeking a front-line helpdesk support professional for the role of IT Helpdesk Technician. The Helpdesk ... per week. PRIMARY RESPONSIBILITIES + Front Line Help Desk Support : Provide front-line technical support ... incidents remotely wherever possible, escalate issues requiring higher level of expertise to be able to respond within… more
- North Country Business Products (Bemidji, MN)
- Field Support / Helpdesk Specialist Location: Bemidji, MN - Crookston, MN - South Central Iowa We are in search of a Field Support / Helpdesk Specialist to ... in the field as well as working in a helpdesk environment, we want to meet you! Driving is...required for this position, as it is a field support role, traveling to client sites, servicing Point of… more
- NTT America, Inc. (Lubbock, TX)
- …special projects as assigned **Basic Qualifications** + 1+ years of experience in a technical ( Level 1) support role **Additional Requirements** + Working ... organization, apply now. We are currently seeking a Senior Helpdesk Agent - Remote in US to join our...Agent is responsible for providing telephone/email/ and remote diagnostic technical support of hardware, systems, sub-systems and/or… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …with our Operations Team. The successful applicant will lead a team of Helpdesk and System Administrators that support end users across numerous geographical ... **Description** Join our team of IT Operations professionals providing support to a large group of software developers and...locations. This position will be split between technical work and leadership work involving training, process improvement,… more
- TEKsystems (Grand Rapids, MI)
- …growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its enterprise environment within Windows ... One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team . Our client is currently going… more
- Xerox (Washington, DC)
- …that cannot be resolved by Associate I helpdesk employees. + Identified as technical and client service advanced support - provides day to day procedural and ... technical direction to other helpdesk and field associates. + Develop a solution that...experience and solicited input of associates. + Provide service level agreement support to DCA employees to… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking an SME Helpdesk Specialist to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS ... program provides enterprise-wide IT support to enable DTRA's Information Management & Technology Directorate...efficiencies and improvement is service desk functions. + Facilitates helpdesk tiers 1 & 2 staff in recognizing, identifying,… more
- HarmonyTech (Washington, DC)
- HarmonyTech Inc. is hiring a dedicated Helpdesk Specialist to deliver exceptional technical support across a range of IT platforms and cloud services. In ... this role, the Helpdesk Specialist will serve as a critical point of...US Citizenship or Green Card. Responsibilities: + Provide front-line technical support for Microsoft 365, AWS, Google… more
- Lactalis American Group Inc. (Chicago, IL)
- …The individual responds to help requests and identifies, researches, and resolves technical problems. In addition to workstation support , this position includes ... Helpdesk Administrator Chicago, IL (http://maps.google.com/maps?q=540+West+Madison+Street+Chicago+IL+USA+60661) * IT Job Type Full-time Description TITLE: … more
- THOR Solutions, LLC (Middletown, RI)
- THOR Solutions is actively seeking a junior-to-mid level NMCI and RDT&E Helpdesk Technician to provide technical support services to hardware and ... and Evaluation (RDT&E) IT platforms, and with providing service desk- level technical support for related... technical support services at a helpdesk /service desk level , or similar. + An… more
- NTT DATA North America (Austin, TX)
- …in everyday activities Work is regularly reviewed by a more senior level technical specialist Reviews, troubleshoots and approves operational quality desktops, ... operation and maintenance of the system Basic Qualifications 4+ years desktop/ technical support experience Highly Preferred Skills: Experience in… more
- Chenega Corporation (Springfield, VA)
- … Helpdesk Specialist (Overnight)** provides superior customer service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk ... **Req ID:** 35652 **Summary** **Junior Helpdesk Specialist (Overnight)** **Springfield, VA** Are you ready...located in Springfield, VA. **Responsibilities** + Assist in providing technical assistance and support related to computer… more
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