- Sharp Electronics Corporation (Kingsport, TN)
- …Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized clients with ... Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment if necessary and requested **Qualifications** + 1 to 3 years'… more
- Epsilon, Inc (Quantico, VA)
- **AV/VTC Technician I** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, we're combining ... and audio visual/video teleconferencing. **An average day:** As AV/VTC Technician I, you will be a part of an...level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the… more
- COOLSOFT (Conyers, GA)
- …information in an IT call center environment. - 2+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, ... Description : Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-23939): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier ... printing, installation, word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing, or Night shifts… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2025-23940): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier ... support to end users. They will support a newly awarded contract providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services. **Responsibilities** Essential… more
- McKinstry (Seattle, WA)
- **Senior Technology Helpdesk Technician ** Location **WA - Seattle** Job Family **Technology Operations** Apply Now ... with McKinstry** We are currently seeking a Senior Technology Helpdesk Technician to join our dynamic team...Helpdesk and IT Infrastructure teams. + Responds to tier 2 or higher tickets efficiently and keeps technology… more
- ManTech (Fort Meade, MD)
- **MANTECH** seeks a motivated, career and customer-oriented ** Helpdesk Technician ** in the Fort Meade, MD area. In this role, you will provide Tier 1 on-site ... and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment. **Responsibilities include, but are not limited to:** + Respond to customers' requests for modifications to organizational policies based on Risk… more
- AssistRx (Phoenix, AZ)
- …to assist with new technology evaluations that support the User Experience. + Provide TIER 1 & TIER 2 quality support on workstations and laptops, and ... troubleshooting. + PC Imaging, inventory, and lifecycle support for equipment + Serves as an escalation path for local IT Support Technicians + Installation and troubleshooting of printers and other peripherals as required. + Provide instruction to our user… more
- TEKsystems (Raleigh, NC)
- Description The primary responsibility of the position will be to act as the tier one helpdesk technician for the entire organization. They will see a ... with Office 365, Active Directory or the "blue screen of death". On average this technician will take 20 tickets /day via email and phone support. They will work… more
- Georgia Military College (Milledgeville, GA)
- Tier 1 Technician (PT) Job Details Job...+ Inventory and label institutional technology equipment + Work tier one helpdesk tickets + Other duties as ... Georgia Military College is now accepting applications for a part-time Tier 1 Technician . This position will assist the full-time technicians with simple… more
- Chenega Corporation (Albuquerque, NM)
- Data Center Technician III Albuquerque, NM Join our Talent Network Data Center Technician III Albuquerque, NM Are you ready to enhance your skills and build your ... technology capabilities, to ensure functional optimization in their business. TheData Center Technician IIwill support a 24x7 Data Operations Center (DOC) to ensure… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician III** to ... network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application -...more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer A+,Network+… more
- TEKsystems (Stayton, OR)
- …good references that reflect this) 3. Has degree or A+ certification looking for a tier 1 tech to come in and assist with the backlogged tickets and help support ... the team. A little bit of previous helpdesk /customer service experience would be great but they train very well so not required. Ted is the manager that will be… more
- TEKsystems (West Bend, WI)
- …The technician will provide white-glove support onsite, handle escalations from Tier 1 helpdesk , and collaborate with cross-functional teams including the ... with a leading client to hire a Desktop Support Technician who's ready to make a real impact. This...hands-on desktop support for Windows 10 environments + Handle Tier 2 escalations from the helpdesk team… more
- TEKsystems (Anchorage, AK)
- TEKsystems is seeking 1 End User Helpdesk Support Technician for our Anchorage-based client. This will be a Monday - Friday 8- 5 position on-site in Anchorage, ... AK The Tier 1 End User Support Technician will be responsible for answering first- tier service desk calls. The candidate will work over the phone and via… more
- General Dynamics Information Technology (Manassas, VA)
- …upgrades, patch management, and configuration changes. * Escalate incidents to higher- tier technicians or engineering teams as necessary. * Document incident ... and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 1 or Information Assurance Manager Level 1 or obtain… more
- HCA Healthcare (Richardson, TX)
- …support, tools, and training needed to meet their educational goals. This position is fora Tier 1 IT desktop support Technician with at least 2 years of ... two years' experience in IT desktop support, customer service, helpdesk , and general technology support. + Skills/Special Qualifications: Customer satisfaction-… more
- Insight Global (Baton Rouge, LA)
- Job Description We are seeking an energetic, customer-focused IT Support Technician to join a client of clients in Baton Rouge. In this role, you will be the first ... our ticketing system (FreshService) - Escalate complex issues to Tier 2/ Tier 3 support when needed -...related field - At least 1 year of equivalent helpdesk experience - Proficiency in computer hardware diagnostics and… more
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