- Cayuse Holdings (Pendleton, OR)
- …monitoring, tracking and communication, resolution, and recovery of incidents not assigned to Tier 2 . Enter datasets relative to the contract, compile, perform ... $14.00 - USD $16.50 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1298/ tier -1.0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-OR-Pendleton_ **ID** _102224_ **Category**… more
- CACI International (GA)
- GETS Mid Helpdesk Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular ... Local * * * CACI is seeking a cleared Helpdesk Technician in Augusta GA, Fort Gordon....regarding the GETS Platform. + Provide technical guidance to Tier I and II personnel. + Isolate and advise… more
- Baltimore City Community College (Baltimore, MD)
- …innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk problem calls for ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- TEKsystems (Cockeysville, MD)
- Description: Our client is looking to hire a Tier 2 Technician . This person will be responsible for taking tier1 and escalated tickets from the Tier I ... analysts. This issues will vary but will require more technical knowledge around server related issues: server configurations, remote desktop issues and some virtualization issues as well (they will learn more about this) There will be some basic networking… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk ... escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical...IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician ) are a plus. + Ability to work under… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …+ Preliminary Offers + Official Offers + Onboarding Comparable Roles: Helpdesk Technician , Technical Support Representative, Customer Support Specialist, Service ... , Customer Service Technician , Client Support Specialist, Call Center Support Agent, Helpdesk Support Analyst, Software Support, etc. Powered by JazzHR more
- ChenMed (Miami Gardens, FL)
- …and we need great people to join our team. The Associate IT Service Desk Technician is responsible for providing support for a wide range of technical issues to ... within the Service Desk team, the IT Service Desk Technician works closely with senior team members in order...supports personal computer hardware and peripherals. + Follows the Tier 1 process and documentation requirements for all tickets… more
- Linchpin Solutions, Inc. (Tampa, FL)
- Satellite Communications Technician Tampa, FL Job Type Full-time Description If you are looking for an exciting career opportunity in the IT, engineering, software ... be! We are currently hiring for a dynamic and experienced Satellite Technician . Clearance:Active DoD Top Secret Clearance with SCI eligibility determination Work… more
- Epsilon, Inc (Quantico, VA)
- **AV/VTC Technician I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information ... audio visual/video teleconferencing. **An average day:** As an AV/VTC Technician I, you will be a part of an...level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the… more
- Link Solutions Inc (Frederick, MD)
- …end users for the operation and use of related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a timely response to service requests ... and Development. Link Solutions is seeking a PC Desktop Technician to join our team in Frederick, MD. +...systems, related hardware and software, and standard applications; provide helpdesk information and support; determine the cause of the… more
- ProSphere Tek (Landover, MD)
- …and repairs on a mass scale. Daily use of Helpdesk ticketing system. Provide onsite Tier 1 and 2 desktop support as needed to include, but not limited to, ... (PSI), referred to as PSI-PST is seeking a Desktop Technician . The Technician will provide routine IT...resolution skills for federal government client(s) strongly preferred. + 1- 2 years of practical work experience providing general IT… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …with PCs, smart devices, telephony, and network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application - or hardware - related ... **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for...more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer A+,Network+… more
- TEKsystems (Lansing, MI)
- Previous Helpdesk or Desktop Support or PC Technician or Data Center experience is preferred. IT certifications are desirable for this role. These will be first, ... Incidents, including triage and assessment of impacted systems. Escalates Incidents to tier II for Major Incident investigation. Notifies and escalates to support… more
- ECPI University (Raleigh, NC)
- …support issues information and analyze the symptoms and figure out the underlying problem. + Escalate helpdesk requests to tier 2 and tier 3 personnel. + ... apply) + 2 -5 years previous experience as a consumer support technician + Supervisory experience preferred Skills/Abilities + Excellent customer service skills +… more
- TEKsystems (Charlotte, NC)
- …- Customer service/call center experience + any electronic security/ tier 1 helpdesk or troubleshooting experience ( 2 + years) - Experience working within ... systems are working properly. If not, will dispatch a technician as appropriate. - They will work within Excel...any other large security integrator, would be helpful o Tier 1 helpdesk environment would be similar… more
- ECPI University (North Charleston, SC)
- …support issues information and analyze the symptoms and figure out the underlying problem. + Escalate helpdesk requests to tier 2 and tier 3 personnel. + ... to apply) + 0-5 years previous experience as a consumer support technician Skills/Abilities + Excellent customer service skills + Excellent oral and written… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician . + Delivering excellent customer service and ... GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT...**WHAT YOU'LL NEED TO SUCCEED:** + **Required Experience** : 2 -6 years of helpdesk experience + **Required… more
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