- Monster (Leesburg, VA)
- …are seeking a skilled and motivated IT Support Technician with expertise in Hybrid Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will ... provide technical support for both remote ( helpdesk ) and on-site (desktop) environments, assisting employees with their IT-related issues and ensuring smooth… more
- Monster (Brillion, WI)
- …resellers to ensure the prompt and continued delivery of all the organization's Tier One systems, applications, and services. Support and contribute to all internal ... incident and problem troubleshooting. Ensure issues are concisely documented in Helpdesk software to facilitate resolution and future knowledge base documentation… more
- Monster (Kirkland, WA)
- …and DNS/DHCP services. - Ensure secure and reliable connectivity across all systems. Helpdesk Oversight - Serve as the primary liaison and escalation point for the ... outsourced helpdesk provider (RAKE Digital). - Monitor and review user...tickets to ensure timely and effective resolution. - Provide Tier 3 support for complex or unresolved issues escalated… more
- Monster (Leesburg, VA)
- …Onsite) As a(n) Desktop Support - I you will: Job Description: Deliver Tier 1 technical support to approximately 10,000 users, addressing issues such as password ... Contact for end user issues. Manage, Distribute, and escalate helpdesk tickets as needed to other teams for action....Experience: Minimum of 1 year of experience in a Tier 1 technical support role. Requirements: Proficiency in troubleshooting… more
- Monster (Montgomery, OH)
- …Onsite Requirements: 5 years managing identity management platforms 3 years' service desk tier 2 or higher RMM and/or Intune experience Job Description: We are ... activities for internal stakeholders and clients. Oversee desktop and helpdesk support efforts, ensuring that all applications, workstations, and...Intune 3 Years of Service Desk Support at a Tier 2 or higher level 1-2 Years of physical… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech ... environment and effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- ** Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help...us to make a significant impact by enhancing our helpdesk services and ensuring optimal performance across help desk… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2024-23727): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to ... end users. They will support a newly awarded contract providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services. **Responsibilities** Essential functions will… more
- TekSynap (Arlington, VA)
- …with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have ... Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting… more
- Insight Global (Hyattsville, MD)
- Job Description Insight Global is hiring Tier 2/3 Helpdesk Support Technicians to provide technical support for a large federal office. This role requires strong ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Qualifications: * 2-4 years of helpdesk or desktop support experience * Experience with enterprise… more
- Cayuse Holdings (Pendleton, OR)
- **Overview** **The Work** The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client SAP applications via ... USD $13.20 - USD $16.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2757/ tier -1.0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Can't find the right opportunity?** Join… more
- Insight Global (Columbus, OH)
- …Skills and Requirements * 3+years experience in a helpdesk , PC/desktop support type role resolving routine tier ... troubleshooting and maintenance by collection of information to respond and or resolve routine tier 1 & 2 problems. May be used from time to time to support… more
- TEKsystems (Coppell, TX)
- …to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help ... desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of Active Directory Working knowledge of Domain… more
- TEKsystems (Coppell, TX)
- …We are looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are ... 90% of the way through studies, please still apply! Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject… more
- Waverly Health Center (Waverly, IA)
- …+ Collects the required information for requests and enters the information into the Helpdesk portal. + Provides first- tier problem resolution to Helpdesk ... documentation of inventory of desktop equipment, peripherals, hardware, and software. + Helpdesk Support: + Answers and responds to phone and electronic Helpdesk… more
- Two95 International Inc. (Cherry Hill, NJ)
- …or equivalent experience required. Experience: + 2+ years experience working in a helpdesk or technical support role. + Tier 2 experience preferred. Benefits ... Title: Helpdesk Level 2 support Work Location : Cherry...licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and… more
- Insight Global (Ithaca, NY)
- …Skills and Requirements * 1-3 years of experience in a helpdesk /desktop support role with an emphasis on phone support vs. email. ... * Experience supporting Microsoft server operating systems, specifically Office365 products. Strong preference for someone that has served as an Office365 and Sharepoint admin previously * Experience troubleshooting Microsoft SCCM (System Center Configuration… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you ... evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential. + In-depth… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, ... handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong knowledge of… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the ... support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong… more
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