- Applied Research Associates, Inc. (Raleigh, NC)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly ... related disciplines.? The successful applicant will: + Monitor the helpdesk ticket queue and respond to requests based on...within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** +… more
- COOLSOFT (Colonial Heights, VA)
- …Agency Interview Type : In Person Only * Onsite Description : - Responds to Tier 1 & 2 support requests. - Provides exceptional customer service. - Communicates ... Job title Architect Job location in South Chesterfield, VA Skills required Helpdesk Support, Customer Service, Server Hardware, Hands On Development Microsoft Office… more
- Sharp Electronics Corporation (Kingsport, TN)
- …The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized ... issues in a helpdesk environment if necessary and requested **Qualifications** + 1 to 3 years' experience in a technical support role + Current Microsoft Desktop… more
- Epsilon, Inc (Quantico, VA)
- …of AMERICAN SYSTEMS until December 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and ... level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems ...Maintain an open and clear communication with MCU's IET Helpdesk Support and Student/Faculty on all issues related to… more
- Revelyst (San Diego, CA)
- …Support Agent** to join the Revelyst Golf & Technology platform team. As a Tier 1 Customer Support Agent you provide the initial Technical Support contact ... and resolve all general support issues or determine that Tier 2 Escalation is required for further assistance. This...based upon experience resolving new customer issues to grow helpdesk knowledge base. + Work with customers and manufactures… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-23939): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier ... and software, including printing, installation, word processing, electronic mail, and operating systems . The IT Helpdesk Agent will be responsible for working… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2025-23940): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to ... providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services.… more
- McKinstry (Seattle, WA)
- …for the Technology Helpdesk and IT Infrastructure teams. + Responds to tier 2 or higher tickets efficiently and keeps technology helpdesk and management ... **Senior Technology Helpdesk Technician** Location **WA - Seattle** Job Family...mobile platforms required. + Advanced knowledge of Microsoft Operating Systems required. + Advanced knowledge of Microsoft Office Suite… more
- Trace Systems Inc (Shaw AFB, SC)
- …SC.The job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, ... This position is pending contract award. Job Responsibilities Trace Systems is actively recruiting for a Helpdesk ...of basic client hardware and software issues); + Provide Tier 1 hands-on support to users on… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- Mackay Sposito (Vancouver, WA)
- …in the helpdesk knowledge base. + Escalate complex issues to higher- tier IT staff when necessary, ensuring proper follow-up and communication. + Assist with ... + Manage user accounts, permissions, and access rights in systems such as Microsoft 365, Active Directory, and other...Science, or related field, or equivalent work experience. + 1 + years of experience in a helpdesk … more
- SAIC (Honolulu, HI)
- …Army Enterprise Service Desk (AESD)** team in **Honolulu, HI** to resolve technical problems ( Tier 1 ) and answers queries by telephone or self-service ticket in ... of customer computer hardware, software, network, system/application access, and telecommunications systems . **NOTE: This is a hybrid remote opportunity. This … more
- ManTech (Fort Meade, MD)
- …Technician** in the Fort Meade, MD area. In this role, you will provide Tier 1 on-site and remote support for computer workstations, servers, printers, ... Framework requirements. + Coordinate response to customer requests with Systems Administrators + Coordination of risk management framework **Minimum… more
- AssistRx (Phoenix, AZ)
- …opportunity to assist with new technology evaluations that support the User Experience. + Provide TIER 1 & TIER 2 quality support on workstations and ... The Service Desk Support Tech is a member of the Internal Systems IT Support Team responsible for providing in-person and remote IT support to ARx staff and team… more
- Merchants Bank (Winona, MN)
- Merchants Bank is seeking an IT User Support Specialist ( Tier 1 Support) to join our team. This position will work on site at our Winona, Minnesota location. ... Saturday coverage from 7:30 am - 12:00 pm (generally 1 -2 Saturdays/month). This position will be the first point...hardware, and software. The specialist will use the organization's helpdesk system and operate within the computing and banking… more
- Proven IT (Tinley Park, IL)
- Tier 1 Engineer Tinley Park, IL...Delivers the first line of support for Proven IT Helpdesk customers + Analyzes and investigates the customer needs ... (http://maps.google.com/maps?q=8101+183rd+Street+Tinley+Park+IL+USA+60487) * IT Apply Job Type Full-time Description The Tier I Engineer is responsible for various managed IT… more
- Arena Technical Resources, LLC (Rockville, MD)
- …routing, and DNS/DHCP services. - Ensure secure and reliable connectivity across all systems . Helpdesk Oversight - Serve as the primary liaison and escalation ... Senior IT Infrastructure & Systems Engineer Location: Rockville, US Job ID: ATR...point for the outsourced helpdesk provider (RAKE Digital). - Monitor and review user… more
- University of Utah (Salt Lake City, UT)
- …on their business need and budget.** **Responsibilities** ** Systems Administrator, I | Systems Administrator, II** We are seeking a Tier I/II Cloud Engineer ... Details **Open Date** 11/03/2025 **Requisition Number** PRN43441B **Job Title** Systems Administrator **Working Title** Systems Administrator **Career… more
- TEKsystems (Seville, OH)
- …IT Help Desk Representative 1 Job Summary The IT Help Desk Representative 1 provides support for tier 1 incident resolution, change requests and ... Helpdesk . Responsibilities include initial assessment, triage, research, and resolution of tier 1 incidents and requests regarding the use of application… more
- Alaka'ina Foundation Family of Companies (Maui County, HI)
- …experience with Windows, Cisco, Linux, VoIP. + Experience ServiceNow or equivalent helpdesk ticketing systems . + Proficient in working with Microsoft Office ... HI - Maui Job Code 13325 # of openings 1 Apply Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=AKIMEKATECH&cws=43&rid=13325) The Alaka'ina Foundation Family of… more
