- Harte Hanks (Columbus, OH)
- …work flexible shifts including holidays, weekends, and evenings 1 year or more inbound call center experience preferred Prior medical or health insurance ... and Weekend shifts available! What You Will Do Handle inbound calls in a courteous and efficient manner while...to Medicare plans. Utilize available tools to provide first call resolution and maintain customer satisfaction. Gain an understanding… more
- PharmaCord (Jeffersonville, IN)
- …by client through reporting Manages HCP inquiries, as applicable, pursuant to business rules Inbound Call Management Manages inbound calls as directed by the ... assisting patients or other callers/stakeholders through resolution (via email, inbound /outbound calls and using our patented technology, Lynk) by...to obtain benefit coverage outcome and if needed, outbound call to payers and HCPs to follow up on… more
- Allied Solutions LLC (Carmel, IN)
- …each month in areas including, but not limited to: Risk Management Service Center ( Inbound Call , Chat, Outbound Call ), Document and Data Management ... in areas including, but not limited to: Risk Management Service Center ( Inbound Call , Chat, Outbound Call ), Document and Data Management (Insurance… more
- Lawson Products (Chicago, IL)
- …**Responsibilities:** + Responds to a minimum of 40 calls per day in an inbound call center. + Maintain a strong performance against established key performance ... High School Diploma or GED. + Minimum 1 year experience in an inbound call center, preferred. + Effective verbal and written communication skills. + Basic… more
- USAA (Tampa, FL)
- …3+ years of direct Annuity Sales Experience Experience working in an Inbound /Outbound Call Center Retirement Income Certified Professional Designation (RICP) ... for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and… more
- USAA (Tampa, FL)
- …2+ years of direct Annuity Sales Experience Experience Working in an Inbound /Outbound Call Center Retirement Income Certified Professional Designation (RICP) US ... for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and… more
- Lawson Products (Chicago, IL)
- …+ High School Diploma or GED with at least 7 years' experience in an inbound call center. + Reliable and punctual, with a solid attendance record. + ... Commitment to delivering exceptional customer service. + Results-oriented team player that produces thorough and accurate work. + Keen eye for process improvement. + Must possess strong analytical and problem-solving skills, with the ability to make… more
- United Site Services (Meridian, ID)
- …teamwork, and excellence in every aspect of our business. **Primary Purpose** The Inbound Inside Sales Representative (IISR) is an essential partner in the USS ... customer experience process. The IISR is responsible for answering inbound sales calls for all tiers of customers, providing...sales skills to close the sale on the initial call with the customer + Coordinate with various departments… more
- SPECTRUM (Austin, TX)
- …telephone-based techniques to retain customers. Responding promptly and efficiently to inbound calls, meeting call handling metrics and addressing billing ... inquiries, pricing and service complaints. Mastering order processing within the billing system for retained accounts, new sales and account lookups. Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors,… more
- Deluxe (SC)
- Takes inbound sales calls. Processes orders, answer questions and sells products/services. Identifies sales opportunities by learning about the customer's business ... Experience: Basic computer skills Preferred Qualifications: Education: HS/GED Experience: Call Center experience. Customer service experience. Critical Knowledge/Skills/Abilities +… more
- SR International, Inc. (Phoenix, AZ)
- …advisement, financial aid, or related student development programs, or working in a call center on inbound and outbound call campaigns. Qualifications ... Experience working in a higher education environment with a role in Enrollment Services (admissions, records, registration, advisement, cashier, financial aid, outreach, or recruitment). One (1) or more years of experience working with financial aid Experience… more
- Jackson National Life Insurance Company (Nashville, TN)
- …including capacity planning, forecasting, and scheduling. + Analyzes historical trends, current inbound and outbound call patterns, and marketing initiatives to ... analysis on daily/weekly/monthly basis to assess effectiveness of sales funnel, call center activities, and other supporting business functions. + Performs real-time… more
- SR International, Inc. (Phoenix, AZ)
- …8:30am to 5pm Spanish-speaking SOAZ - Posting ID # 5103 -AZDOR - Call Center Agent (100% Remote) Description Responsible for professionally and courteously serving ... customers by handling all inbound telephone calls pertaining to Individual and Business-related tax...be at least one consecutive year in a fast-paced call center. National call centers in industries… more
- Custom Truck One Source (Kansas City, MO)
- …Your success is what's next with Custom Truck One Source. **Summary** The Senior Call Center Service Advisor will be part of the initial contact team for customers ... (chassis, lift, digger, crane, etc.). This role will be responsible for receiving inbound phone calls from customers, assisting in diagnosing issues over the phone,… more
- SR International, Inc. (Phoenix, AZ)
- …Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business related tax ... be at least one consecutive year in a fast-paced call center. National call centers in industries such as finance/banking, insurance, telecommunications (not… more
- Bank OZK (Little Rock, AR)
- …improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality related coaching and feedback ... discussions with call center staff. + Delivers feedback and/or training that...efficient and accurate service in processing transactions. + Answers inbound telephone calls, ascertaining customers' needs and/or the subject… more
- Towne Park (Cleveland, OH)
- …Customer Service Advisors are crossed trained in every function associated with the Call Center **Essential Job Functions:** + Handle inbound calls + Prepared ... Minimum 2 year of customer service experience required. + Preferably in a call center environment + Possess solid verbal and written communications skills +… more
- Bank OZK (Alpharetta, GA)
- …compliance with Bank policies and procedures. Essential Job Functions + Manages high volume inbound and outbound calls in a timely manner. + Greets customers on the ... on items not able to be resolved on initial call . + Meets personal and team target key performance...Minimum of one (1) year of experience in a call center, retail, or other high-touch customer service position… more
- GAP Solutions Inc (Oklahoma City, OK)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... reports of criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web tips, recording information… more
- Staffing Solutions Organization (Kent, OH)
- …and the people they serve. **Position Title:** **CUSTOMER SERVICE REPRESENTATIVE I -** **Enrollment/ Call Queue Support** + Respond to inbound calls to the ... messages, and return calls. + Commitment to customer service. + Create accurate call logs in the system, summarizing contact details with providers and applicants. +… more
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