- Harte Hanks (Columbus, OH)
- …to work flexible shifts including holidays, weekends, and evenings 1 year or more inbound call center experience preferred Prior medical or health insurance ... and Weekend shifts available! What You Will Do Handle inbound calls in a courteous and efficient manner while...to Medicare plans. Utilize available tools to provide first call resolution and maintain customer satisfaction. Gain an understanding… more
- Lawson Products (Chicago, IL)
- …package. **Responsibilities:** + Responds to a minimum of 40 calls per day in an inbound call center . + Maintain a strong performance against established key ... + High School Diploma or GED. + Minimum 1 year experience in an inbound call center , preferred. + Effective verbal and written communication skills. + Basic… more
- USAA (Tampa, FL)
- …3+ years of direct Annuity Sales Experience Experience working in an Inbound /Outbound Call Center Retirement Income Certified Professional Designation ... for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and… more
- USAA (Tampa, FL)
- …apart: 2+ years of direct Annuity Sales Experience Experience Working in an Inbound /Outbound Call Center Retirement Income Certified Professional Designation ... for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and… more
- Lawson Products (Chicago, IL)
- …Requirements:** + High School Diploma or GED with at least 7 years' experience in an inbound call center . + Reliable and punctual, with a solid attendance ... record. + Commitment to delivering exceptional customer service. + Results-oriented team player that produces thorough and accurate work. + Keen eye for process improvement. + Must possess strong analytical and problem-solving skills, with the ability to make… more
- Allied Solutions LLC (Carmel, IN)
- …Quality Audits each month in areas including, but not limited to: Risk Management Service Center ( Inbound Call , Chat, Outbound Call ), Document and Data ... each month in areas including, but not limited to: Risk Management Service Center ( Inbound Call , Chat, Outbound Call ), Document and Data Management… more
- Deluxe (SC)
- …Experience: Basic computer skills Preferred Qualifications: Education: HS/GED Experience: Call Center experience. Customer service experience. Critical ... Takes inbound sales calls. Processes orders, answer questions and sells products/services. Identifies sales opportunities by learning about the customer's business… more
- SR International, Inc. (Phoenix, AZ)
- …from 8:30am to 5pm Spanish-speaking SOAZ - Posting ID # 5103 -AZDOR - Call Center Agent (100% Remote) Description Responsible for professionally and courteously ... serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax...be at least one consecutive year in a fast-paced call center . National call centers… more
- SR International, Inc. (Phoenix, AZ)
- …Previous two positions should each be at least one consecutive year in a fast-paced call center . National call centers in industries such as finance/banking, ... for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business related...history will likely not make it to the interview. Call center history should NOT be switchboard… more
- Custom Truck One Source (Kansas City, MO)
- …customers. Your success is what's next with Custom Truck One Source. **Summary** The Senior Call Center Service Advisor will be part of the initial contact team ... (chassis, lift, digger, crane, etc.). This role will be responsible for receiving inbound phone calls from customers, assisting in diagnosing issues over the phone,… more
- GAP Solutions Inc (Oklahoma City, OK)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web...of** **three (3) years specialized experience** **in a contact center environment answering and responding to inbound … more
- Bank OZK (Little Rock, AR)
- …and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality related coaching and ... feedback discussions with call center staff. + Delivers feedback and/or...efficient and accurate service in processing transactions. + Answers inbound telephone calls, ascertaining customers' needs and/or the subject… more
- Towne Park (Cleveland, OH)
- …Advisors are crossed trained in every function associated with the Call Center **Essential Job Functions:** + Handle inbound calls + Prepared to answer ... 2 year of customer service experience required. + Preferably in a call center environment + Possess solid verbal and written communications skills + Proficient… more
- GAP Solutions Inc (Madison, WI)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... + **Minimum of** **5 years of specialized experience** **in a contact center environment handling inbound calls of similar complexity.** + **Demonstrated… more
- Bank OZK (Alpharetta, GA)
- …typing skills, required. + Minimum of one (1) year of experience in a call center , retail, or other high-touch customer service position preferred. + Prior ... and procedures. Essential Job Functions + Manages high volume inbound and outbound calls in a timely manner. +...on items not able to be resolved on initial call . + Meets personal and team target key performance… more
- SR International, Inc. (Phoenix, AZ)
- …student advisement, financial aid, or related student development programs, or working in a call center on inbound and outbound call campaigns. ... Aid Training will be provided MCCCD - MCCCD - Maricopa Contact Center - Student Services Specialist- 142834 (Local Only/Mostly Remote) Essential Functions Provides… more
- Jackson National Life Insurance Company (Nashville, TN)
- …quantitative analysis on daily/weekly/monthly basis to assess effectiveness of sales funnel, call center activities, and other supporting business functions. + ... including capacity planning, forecasting, and scheduling. + Analyzes historical trends, current inbound and outbound call patterns, and marketing initiatives to… more
- Home Depot (San Diego, CA)
- …(MDO) Manager is responsible for leading all aspects of the cross-dock distribution center operation and team results to meet customer service and financial goals. ... 20-40 associates to successfully execute the daily receiving of inbound customer orders, staging of orders, and processing of...Ability to work a flexible schedule. Ability to be on- call at various times. Must be able to work… more
- Allison Transmission (Indianapolis, IN)
- …written communication + Good understanding of Microsoft Office Preferred: + Previous call center experience in technical assistance + Warranty Processing ... We are looking for an Allison Transmission Technical Assistance Center Representative that will be the first line of...decision and behavior. Essential Functions: Managing large amounts of inbound and outbound calls in a timely manner Identifying… more
- Principal Financial Group (Des Moines, IA)
- …Do** As a **Customer Experience Specialist 1** in our dental insurance contact center , you will be handling inquiries from our customers related to their dental ... details regarding responsibilities:** + Responsible for interacting with customers via inbound / outbound phone calls and ensuring a consistent, positive experience… more
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