- CornerStone Staffing (Dallas, TX)
- …furnished in written or verbal form. Ability to adhere to a comprehensive Quality Assurance program. Ability to solve problems that involve several variables. ... that will start immediately! Job Title: Bilingual Customer Will Call - Sales Counter Location: East Dallas Pay: $20-22/hr...Sat. Job Description Handle retail counter sales and some inbound sales calls and assure that customer orders are… more
- Globe Life Inc. (Mckinney, TX)
- …Specialist - Remote Primary Duties & Responsibilities Insurance Verification SpecialistThe Quality Assurance Department is responsible for verifying life and ... bonus based on performance. Primary duties & responsibilities:Daily Maneuver within the Quality Assurance database and conduct appropriate assessments on what… more
- AppleOne (Jacksonville, FL)
- …needed * Demonstrate a desire to improve with active and open participation in quality assurance program * Completes required initial and ongoing training as ... Information and Referral Systems (AIRS) requirements * Maintain 85% quality and assurance (QA) average * Establish...experience in health and human service related field * Inbound call experience or prior I&R experience… more
- Bank OZK (Little Rock, AR)
- Quality Assurance Specialist- Call Center + Job ID: 14009 + Functional Area: Call Center + Position Type: Full-Time Regular + Experience Required: Less ... supervisory experience preferred. + Minimum of one (1) year experience performing quality assurance responsibilities preferred. Bank OZK is an equal opportunity… more
- Sysco (Harahan, LA)
- …selection, and loading of products while maintaining proper temperature controls and Quality Assurance guidelines. + Oversees labor hours and consumable supplies ... and safety of employees engaged in receiving, replenishing and storing inbound products, including all warehouse functions, receivers and day forklift operators.… more
- WSP USA (Louisville, KY)
- …(CSRs) for both inbound and outbound calls. + Image review quality assurance . + Participates in calibration exercises. + Participates in internal ... This Opportunity WSP is currently initiating a search for a **Full-Time** ** Quality Assurance Analyst.** This position will be based out of **Louisville, KY.**… more
- Providence (Vancouver, WA)
- …and attention to detail are required for this role. Daily work involves an inbound call center setting that communicates directly with various departments within ... Health Plan is calling a Supervisor, Pharmacy Training and Quality Assurance who will:** + Supervise a...for improvement in training and development in production, efficiency, quality and automation for call center training,… more
- Mass Markets (Mesilla, NM)
- … center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to ... of 15-25 entry-level front-line customer service agents responsible for inbound and outbound call handling. + Responsible...center + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual… more
- Mass Markets (Las Cruces, NM)
- … center environment. The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to ... of 15-25 entry-level front-line customer service agents responsible for inbound call handling. + Responsible for coaching...center + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual… more
- TEKsystems (Memphis, TN)
- …reps. Conduct analysis of monitoring results and provide feedback and recommendation to call center service quality assurance manager. + Effectively monitor ... supporting and coaching a team of associates in providing quality service for inbound and outbound telephone...of monitoring results and provide feedback and recommendation to call center service quality assurance … more
- Bank of America (Chandler, AZ)
- …call center environment. + Exceeds monthly efficiency objectives and maintains high call quality standards. Required to navigate and use various internal ... Consumer AML Operations Control Analyst - KYC Call Center Chandler, Arizona **Job Description:** **ABOUT US:**...+ Collaboration + Decision Making + Problem Solving + Quality Assurance + Innovative Thinking + Prioritization… more
- Outagamie County (Appleton, WI)
- …the performance of ground handling and FBO operations. + Provide fuel and deice quality assurance and quality checks, perform airline fuel audits, oversee ... Fueler/Line Tech Casual Call (as needed) Print (https://www.governmentjobs.com/careers/outagamie/jobs/newprint/4494276) Apply Fueler/Line Tech Casual Call (as… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …large metered accounts for possible billing discrepancies, accuracy, completeness, and overall quality assurance + Modifies billing and account history which ... and verifies account ownership and bill payments + Performs quality monitoring to determine quality and accuracy...4+ years of contact center experience + 2+ years inbound call experience + Experience working with… more
- Metro Toyota (Kalamazoo, MI)
- …forget who you already talked to! + Follow up on missed appointments and perform quality - assurance follow up calls + Staff the reception desk according to the ... Make that first impression count! ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: + Schedule inbound service calls using the established company scripts and training -… more
- Woodforest National Bank (The Woodlands, TX)
- …sessions for call center staff. Key Responsibilities: . As a Quality Assurance Specialist I, the incumbent develops effective skills for reviewing ... of the largest employee-owned banks in the country! The Quality Assurance Specialist I - contributes to...Specialists, while continuing to learn how to effectively perform quality assessments on inbound , outbound calls, and… more
- City of New York (New York, NY)
- …the contact center. - Measure, oversee and Interpret findings in NYC 988 quality assurance standards through routine reporting. - Identify key performance issues ... DOHMH's behavioral health contact center. This includes listening to call recordings and reviewing text/chat transcripts as well as...to DOHMH Leadership. - Coordinate with NYC Well's internal quality assurance teams to ensure the consistent… more
- EssilorLuxottica (Lockbourne, OH)
- …our people in Operations are the backbone of our Company. **GENERAL FUNCTION** The Quality Assurance Team Lead is responsible for assisting the Quality ... Quality Tech - Team Lead Date: Apr 21,...operating metrics. + Leads personnel and activities associated with Inbound Inspection to ensure timely and accurate receipt, review,… more
- Motion Recruitment Partners (Norcross, GA)
- …to consistently improve call handling and resolution processes by following quality assurance guidelines and expectations to deliver stellar customer service ... Experience** + 4 years of experience in a help desk/ call center. + 1 year of experience with incident...established attendance and schedule policy. + Follows the established quality assurance guidelines and expectations to deliver… more
- Tru Green (Vandalia, OH)
- …development and acquisition of job-specific skills. Assists with on-boarding, training, and quality assurance . Responsibilities 1. Receives inbound customer ... relations skills (eg, scripting, overcoming customer objections) and effectiveness.8. Conducts quality assurance calls and ensures adherence to standards,… more
- United Site Services (Westborough, MA)
- …within performance guidelines + Answer all e-mail contacts within performance guidelines + Meet Quality Assurance Standards + Meet KPI's as set by Supervisor + ... Representative (CCR) is an essential partner in the USS inbound sales process and inbound and outbound...ensure they are handled with speed, efficiency, clarity and quality . This role should have a clear understanding of… more
