- Rochester Institute of Technology (Henrietta, NY)
- …service support, including on-call rotation responsibilities. Participates in ITIL practices of incident , problem management , service request, and change ... II 8829BR Finance & Administration ITS Identity and Access Management Job Summary RIT is looking for an Identity...Summary RIT is looking for an Identity and Access Management (IAM) Engineer II to join the Information Technology… more
- Rochester Institute of Technology (Henrietta, NY)
- …service support, including on-call rotation responsibilities. Participates in ITIL practices of incident , problem management , service request, and change ... IAM Engineer II 8876BR Finance & Administration ITS Identity and Access Management Job Summary RIT is looking for a IAM Engineer II to join the Information… more
- WSP USA (New York, NY)
- MAJOR INCIDENT & PROBLEM MANAGEMENT SENIOR SPECIALIST, AMERICAS **About Us** WSP is a global leader in engineering and professional services. We pride ... reporting to the IT Service Manager. **Position Summary** The Major Incident & Problem Management Senior Specialist coordinates the operational response to… more
- Humana (Columbus, OH)
- …a part of our caring community and help us put health first** The Senior Problem , Incident and Event Management Engineer drives technical support teams to ... of service disruption or outages to key technology platforms/applications. The Senior Problem , Incident and Event Management Engineer work assignments… more
- General Dynamics Information Technology (Falls Church, VA)
- …**Job Family:** Information Security **Skills:** Enterprise Operations,Information Technology (IT),IT Incident Management ,ITSM, Problem Management ... **The work includes the following:** + Selected candidate will support incident and problem management practices while conducting Major Incident … more
- Wells Fargo (Columbus, OH)
- …our customer commitments. Help support foundational inputs in the daily operations respective to Problem Management . Work to address Incident & Problem ... liaison for the line of business in support of daily inquiries, problem and incident management , project delivery, and escalations by following established… more
- Amazon (Austin, TX)
- …such as analysis, lessons learned, and reviews to identify areas for improvement to the Incident and Problem Management process. - Prepare and deliver ... and less severe, by providing large scale event and incident management . The Amazon Retail Website has...platforms around detection, and a strong understanding of the Problem Management process. - Ability to work… more
- Morgan Stanley (Alpharetta, GA)
- …is a high-performing globally distributed team that plays a mission critical role in Incident Management , Problem Management , Change Management , ... ability. The role will also involve advising and consulting on processes related to Incident Management , Problem Management and Change Management , as… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …of Manager (MoM) type monitoring environment * 3 years exposure to Service Management /ITIL framework and concepts ( incident , problem , change management ... to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all… more
- NCR VOYIX (Atlanta, GA)
- …+ Ensure the closure of all incident records + Participate in incident reviews ( Problem Management ) + Establish continuous process improvement cycles ... for all major incidents + Responsible for the effective implementation of the Incident Management process and carries out the respective reporting procedure +… more
- Blue Rose Consulting Group, Inc. (Ashburn, VA)
- …of Manager (MoM) type monitoring environment + 3 years exposure to Service Management /ITIL framework and concepts ( incident , problem , change management ... to deliverables and performance metrics where applicable + Monitor and support Incident management in production, development, and test environments in all… more
- Robert Half Technology (Philadelphia, PA)
- …of experience in the tech industry or relevant work experience in Customer Service, Incident , and Problem Management functions. Skills and Attributes: + ... Description Position Overview: As an Incident Manager, you will be an integral part...Strong analytical and problem -solving skills. + Excellent communication and interpersonal skills. +… more
- Insight Global (Greenville, SC)
- …. Skills and Requirements Bachelors Degree and 3-5 years of experience in an incident problem change, request management , incident response or ... troubleshooting on transverse topics Act as lead on operational Problem management topics Contribute to the success...weekly CAB (Change Advisory Board) meetings Rotate MIM (major incident management ) on call with the team… more
- ManTech (Annapolis Junction, MD)
- …using conditional formatting and inserting formulas in Microsoft Excel. + Knowledge of how incident management interfaces with problem management . + ... seeking a motivated, career and customer-oriented Midlevel Operations Support Center (OSC) Incident Management Specialist to join our team in Annapolis Junction,… more
- ServiceNow, Inc. (San Diego, CA)
- …measures. + Have working knowledge of ITIL, preferably ITIL v3, specifically Change, Incident , and Problem Management . + Familiarity with ServiceNow or ... design of new processes, data modeling and reports, policies, and procedures. + Grow problem management best practices across all functions and levels of the… more
- JPMorgan Chase (Houston, TX)
- …and technology stakeholders + Analyze complex situations and trends to anticipate and solve incident , problem , and change management in support of full stack ... drive toward a permanent resolution and ultimately driving down recurrence + Analyzes incident , problem , and change data, working logically to identify the… more
- General Dynamics Information Technology (Newington, VA)
- …Top Secret/SCI **Job Family:** Information Systems Management **Skills:** Incident Management ,ITIL Processes, Problem Management ,Service ... coordinating all the activities required to perform, monitor, and report on the incident & problem management process + Manage Incident and Problem… more
- Capgemini (Seattle, WA)
- …DataOps team to be successful you will need to: - Drive agile/scrum practices, incident resolution, problem management and Capgemini norms within your domain ... will be to coach and mentor your domain in agile/scrum practices, incident management life cycle, and other Capgemini norms. Your domain team will be… more
- Vertafore (Denver, CO)
- …the CAB (Change Advisory Board). This person would support day-to-day activities of problem and major incident management , including reporting and ... requests + Champion continuous improvements of governance for Change Management , Incident Management , and Problem Management based on best practices… more
- General Dynamics Information Technology (Aurora, CO)
- …with internal and external customers, agencies, and service providers + Support incident , problem , change management resolution activities to include ... Add Change Disposal (IMACD) support, Trusted Agent support, asset & configuration management of the operational baseline, support overall incident and change… more
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