- Insight Global (Miami, FL)
- Job Description Job Description: The Process Manager , ITSM Incident & Problem Management is responsible for overseeing and enhancing incident and ... service excellence across the organization. Essential Functions: Oversee the end-to-end incident and problem management lifecycle, ensuring timely resolution of… more
- Entergy (New Orleans, LA)
- …a highly motivated and analytically driven individual with experience in IT Problem Management, IT Incident Management and Human Performance analysis. The ... valid and complete details are documented. + Prepare and present reports on incident trends, problem management insights, and system performance to IT… more
- University of Miami (Miami, FL)
- …Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-time Manager , IT Security of Incident Response to work hybrid in South ... Florida. The Manager , IT Security of incident response will...and other business units. + Knowledge of IT end-to-end problem management and root cause analysis, which is desirable.… more
- Toyota (Plano, TX)
- …in Plano,_ _TX_ **Who We're Looking For** We're looking for a passionate and driven Incident Response Manager to play a pivotal role in managing major incidents ... and leading incident / problem management efforts. In this role, you'll...resolution and minimal impact to our users. As the Incident Response Manager , you'll act as the… more
- MyFlorida (Tallahassee, FL)
- 68065033 - SENIOR MANAGEMENT ANALYST II - SES / OPERATIONS INCIDENT MANAGER Date: Apr 21, 2025 The State Personnel System is an E-Verify employer. For more ... Working Title: 68065033 - SENIOR MANAGEMENT ANALYST II - SES / OPERATIONS INCIDENT MANAGER Pay Plan: SES Position Number: 68065033 Salary: $2,596.15 -… more
- ServiceNow, Inc. (Orlando, FL)
- …or US Permanent Residents, holding a green card, will be considered."** The Major Incident Manager is a key driver for managing the resolution of technical ... member of the Global Technical Support team, the Major Incident Manager is both technically competent and...summary of the business impact and duration to the Problem Management team . Perform other duties and projects… more
- Academy Sports + Outdoors (Katy, TX)
- …a workplace environment that values hard work, commitment, and growth . The Manager IT Disaster Recovery and Incident Managment will oversee all disaster ... recovery and incident management activities in conjunction with the Manager Business Continuity and Crisis to ensure business continuity in a large retail… more
- Amazon (Seattle, WA)
- …take risks, and collaborate with remarkable people. This is a senior-level incident management role responsible for leading the incident response function ... responsibilities include: - Defining the strategy and operating model for the incident response team to minimize the duration and severity of customer-impacting… more
- Chobani (AL)
- …This professional is responsible for responding to security incidents, managing the incident response process, and mitigating the impact of security breaches. The ... Security Incident Responder works closely with other members of the...such as Python, PowerShell, or Bash. Excellent analytical and problem -solving skills, with the ability to quickly and accurately… more
- UKG (Ultimate Kronos Group) (Alpharetta, GA)
- …purpose. We're united by purpose, inspired by you. About The Team: The Incident Management Team, being part of the IT Service Management (ITSM), works ... and document them in ServiceNow * Adopt/Learn the internal automation tools for incident logging and tracking * Learn various internal product & engineering team… more
- Robert Half Technology (Philadelphia, PA)
- Description We are looking for a skilled Incident Manager III to join our team in Philadelphia, Pennsylvania. In this long-term contract position, you will play ... in the technology industry, with a focus on customer service, incident management, and problem management. * Strong understanding of ITIL processes and best… more
- NRG Energy, Inc. (UT)
- …the lead in shaping your career development, goals and future! The Process Manager , Incident Management & Process Improvement is responsible for the day-to-day ... execution of Incident Management processes for NRG Consumer. Foundational to the...link to business operations + Comprehensive analytical, conceptual, and problem -solving skills with high attention to detail + Demonstrated… more
- Eliassen Group (Merrimack, NH)
- **Vendor Incident Manager ** **Merrimack, NH** **Type:** Contract **Category:** Support **Industry:** Financial Services **Reference ID:** JN -032025-101227 ... Strong negotiation, communication, and analytical skills. + ITIL expertise in Incident , Problem , and Change Management. + Ability to explain complex concepts… more
- Amazon (Arlington, VA)
- …Do you want to be part of building something with massive impact? AWS Security Incident Response service team is looking for a strong technical program manager ... that enhance security for AWS's global customer base. As a technical program manager , you'll join an team of engineers focused on building transformative security… more
- Capgemini (Austin, TX)
- …approximately once every 5 weeks. **Job description:** The role of the Major Incident Manager is to undertake management of Major Incidents, ensuring that ... level of business intelligence. The primary goal of Major Incident Manager is, as a matter of...into Service Management Team and therefore works closely with Incident Management, Problem Management, Change Management, Service… more
- University of Miami (Miami, FL)
- …Information Technology Department has an exciting opportunity for a full-time IT Security Incident Response Leader. The IT Security Incident Response Leader will ... efforts. This individual will be responsible for developing and implementing incident response strategies, managing a team of cybersecurity professionals, and… more
- MyFlorida (Tallahassee, FL)
- …Security Manager and solution partners to develop and implement incident response plans. o Document and report security incidents, including corrective actions ... 68065005 - SYSTEMS PROGRAMMING CONSULTANT/ INCIDENT ANALYST Date: Apr 21, 2025 The State...incidents. This position reports directly to the FX Operations Manager . Key Responsibilities: * Security Management: o Implement and… more
- Amazon (Bellevue, WA)
- Description Logistics Insurance and Claims is seeking a hands-on Sr. Technical Product Manager to join the On-Road Incident Management (ORIM) team within Last ... day in the life As a Sr. Technical Product Manager for DRIVE, your day is dynamic and varied....Throughout the day, you'll balance strategic thinking with hands-on problem -solving, always focused on improving incident management… more
- Truist (Raleigh, NC)
- …description:** ** This position is office-centric ** The Technology Major Incident Management Engineer is responsible for overseeing, leading, and managing incidents ... recurring issues, and drive continuous improvement initiatives. This role leads problem management activities to identify and eliminate chronic incidents through… more
- JPMorgan Chase (Tampa, FL)
- …as an operational member of Incident Management Team reporting to the Business Incident manager in the Tampa Command Center. + Assist in the development of ... business disruption, minimizing the impact to customers, the Firm, and the Market. Incident management is a 24/7, 365-day global activity driven by any business… more
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