- Lilly (Pleasant Prairie, WI)
- …life better for people around the world. **Position Description:** Technician, Incoming Quality Assurance will support activities within Warehouse operations, ... receipt, sampling, and outbound shipping process as well as perform incoming inspections including ID testing, sampling of raw materials/GMP supplies (components,… more
- Ricoh Americas Corporation (Duluth, GA)
- …applications and business needs. **JOB DUTIES AND RESPONSIBILITIES** + Responds to incoming support calls (telephone, voicemail, email) in a timely and ... using appropriate support documentation. + Assumes full ownership of incoming support requests and escalates as needed for the fastest resolution. + Logs… more
- Lenovo (Morrisville, NC)
- …Intake First Responder, you will oversee the efficient handling and distribution of incoming support requests to ensure timely and effective customer service.** ... coverage may be required. **Key Responsibilities:** Case Intake Management: - Handle incoming support requests via phone, chat, and eTickets. - Accurately… more
- Waystar (Atlanta, GA)
- …a positive effect on the morale of the team. **WHAT YOU'LL DO** + Answer incoming support calls + Make outbound calls as needed to customers, vendors, ... primary responsibility of the Analyst is to provide exceptional support to our clients by handling incoming ...exceptional support to our clients by handling incoming inquiries through ACD, email, and system feedback. Proactive… more
- Bright Horizons (Newton, MA)
- …+ Respond to and resolve items received in the open ticket queue or via incoming support calls, and emails. + Follow defined processes for support ... The Senior Applications Specialist - Support role is focused on the support of operational management applications primarily for full service care. The… more
- Ricoh Americas Corporation (Duluth, GA)
- …expertise as needed. **JOB DUTIES AND RESPONSIBILITIES** + **Responds to incoming support calls:** Provides timely, professional assistance through telephone, ... voicemail, or email. Assumes full ownership of incoming support requests and ensures issues are resolved efficiently. + **Records support issues:** Makes… more
- Palo Alto Networks (Plano, TX)
- …XSOAR support team, you will serve our customer base providing technical support , by answering incoming support inquiries and managing escalations, phone ... + Previous experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations Engineer in Cybersecurity + SOAR… more
- UL, LLC (Northbrook, IL)
- …and providing assistance with configuration requests. Configuration and Troubleshooting: + Monitor incoming support tickets and respond within SLA or according ... improving the customer experience. In the role of Technical Support Specialist, you will play a crucial role in...in serving our customers. This includes performing the day-to-day support and maintenance of various UL Software products for… more
- Two95 International Inc. (Cherry Hill, NJ)
- …with our client Salary: Market + Benefits Requirements Job Responsibilities: + Respond to incoming support requests in a timely and courteous manner. + Identify, ... Title: Helpdesk Level 2 support Work Location : Cherry Hill, NJ Type...software, and network systems. + Document and track all support requests in a helpdesk ticketing system. + Escalate… more
- GE Vernova (Charleroi, PA)
- …regard to problem resolution involving supplied goods. The Senior Supplier Quality Incoming Technician will provide advanced technical support to other quality ... and accelerate the energy transition." The Second Shift Senior Supplier Quality Incoming Technician will be responsible for inspecting & verifying the quality of… more
- Insight Global (Boston, MA)
- …is an essential part of the IT HR Technology team and will provide support for incoming technical requests while assisting with provisioning tasks during ... and provide excellent customer service. Key Responsibilities: Answer and resolve incoming technical support calls with professionalism and efficiency Provide… more
- HashiCorp (Austin, TX)
- …diagnostic and resolution steps, convey process and product guidance * Solve incoming technical support requests within SLA, including high-severity urgent cases ... **Sr. Support Engineer - Vault team** **About the team:**...the office once a week** Reporting to the Manager, Support Engineering, the Support Engineer will be… more
- EMCOR Group (Barberton, OH)
- …hardware solutions, including off-site repair as needed. + Receive and respond to incoming calls, support tickets, and/or e-mails regarding PC and/or other ... every market sector and facility type. **Job Title: Desktop Support Technician** The Desktop Support Technician's role...**Job Title: Desktop Support Technician** The Desktop Support Technician's role is to facilitate maintenance of all… more
- BlueOval SK (Glendale, KY)
- …analysis, and support safety and security. + Monitor and support incoming supplier quality management inspection processes including running inspection ... to appropriate staff. + Execute the approved processes for non-conforming incoming material. + Support the management of the chemical storage area and ensure… more
- Edwards Lifesciences (Naperville, IL)
- …and other things that interact with the product development teams. + Triage incoming requests from support , and keep compliance related documentation updated ... and software expertise to cross-functional stakeholders such as Quality, Customer Support , and Systems engineering. **Product Operations Support ** + Own… more
- KBR (Bethesda, MD)
- …resources and tools available to you. + Provides first contact resolution technical support via incoming phone calls, to customers with questions regarding ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's...With high availability time and outstanding verbal skills, answers incoming phone calls, responding to technical questions and performing… more
- ironwear (West Palm Beach, FL)
- …them make informed decisions about products to purchase. Responsibilities: + Answer incoming phone calls, customer support emails and customer chats while ... for all industrial markets around the globe. The Customer Support Specialist will assist as a direct link between...a first-class customer experience. + Evaluate and write up incoming orders and present them to the Processing Department.… more
- General Atomics (San Diego, CA)
- …entry. **DUTIES AND RESPONSIBILITIES** + Monitor and maintain team operations, resolve incoming support requests, and improve documentation + Troubleshoot and ... them more efficient using technology. In addition to process support , the Systems and Infrastructure team works closely with...team works closely with CPPM teammates to provide application support and serve as the bridge between the business… more
- City of Missoula, MT (Missoula, MT)
- …and endpoint protection software and systems. + Receive, respond to, and log all incoming support requests in the IT ticket system to ensure operational ... and virtual devices, including aspects of deployment, configuration, management, and support . Share any relevant examples or projects that showcase your expertise.… more
- AssistRx (Maitland, FL)
- …a seamless IT experience for all users. Responsibilities: + Respond to and manage incoming support requests, ensuring timely resolution of issues. + Provide Tier ... Service Desk II Technician is integral to the IT Support Team at AssistRx, responsible for providing advanced technical... Team at AssistRx, responsible for providing advanced technical support and customer service to our staff and team… more