- Oriental Bank (San Juan, PR)
- …be considered. + One (1) year of experience in Information Technology, help desk , customer service or similar required. + Minimum education and ... The Associate, Information Technology is responsible for providing effective front...communication skills in Spanish & English required. + Excellent customer service , interpersonal skills, and ability to… more
- Premier Health (Dayton, OH)
- … Desk and Telephone Office staff, to include Information Desk Representatives, Customer Service Specialist, and Telephone Operators. The Manager ... + Complies with organizational and regulatory policies for handling confidential patient information . + Demonstrates excellent customer service through… more
- Boscov's Department Store, LLC (Frederick, MD)
- Customer Service Desk Associate...Service Desk Associate, you will build customer confidence, provide accurate information , and promote ... Experienced Customer Service Desk Associates- Use your Retail Sales background to launch...its stores and online. We are looking for Retail Customer Service Desk Associates to… more
- State of Massachusetts (Chelsea, MA)
- …handle the processing of Tier 1 support and infrastructure calls. The Service Desk Analyst will provide high quality customer service and problem ... Minimum one (1) year of relevant Customer Service / Service Desk experience...full-time or equivalent part-time, professional, or practical experience in information technology customer service and… more
- Spire Energy (St. Louis, MO)
- …St Louis Job Segment: Help Desk , Information Technology, Testing, Computer Science, Service Desk , Technology, Customer Service Apply now " Find ... Smart Desk , providing Tier I support and customer service to users on software and...appropriate group for resolution * Communicates planned and emergency Information Technology System maintenance and updates through postings on… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …the client/server/storage/network/print devices, and mobile devices. + Provides polite and friendly customer service + Attempts to resolve as many incidents ... **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Help Desk Support, Information Technology (IT) Systems,Troubleshooting **Experience:** 7 +… more
- DriveTime (Tempe, AZ)
- … care philosophy that ensures customer satisfaction + Experience analyzing service desk performance metrics through various statistical and reporting methods ... responsible for providing leadership and direction for the Enterprise Service Desk (ESD), executing on our strategic...driving continuous improvement and ensuring the delivery of exceptional customer service . + Expand Service … more
- Arena Technical Resources, LLC (Washington, DC)
- … Supervisor Location: Washington, DC Position Overview: We have an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC ... to ensure that they are able to provide high-quality customer service to the firm's staff and...information . - Ability to motivate, coach and develop Service Desk Analysts. - Ability to be… more
- iconectiv (Bridgewater, NJ)
- …, visit www.iconectiv.com . Follow us on X and Linkedln. **Responsibilities:** Customer service skills like; patience, attentiveness, attention to detail, and ... are not limited to the following; + **The IT Service Desk and Network Operations Team is...OS) 2. IT Infrastructure (ex. telephones, network/internet connectivity) 3. Customer Service Requests (ex. password resets, VPN… more
- CACI International (Forest Heights, MD)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... of Travel: Local * * * **The Opportunity:** The Service Desk Shift Lead will provide daily...Desk Shift Lead shall possess and demonstrate sound customer service and telephone skills, attention to… more
- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer -facing role; + Liaise with the ... Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service...will be a member of technical team where excellent customer service and professional expertise are required.… more
- NuAxis Innovations (Washington, DC)
- **IT Service Desk Quality Assurance Manager** Location...to train and mentor teams on best practices in service quality and customer service . ... + Quality Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The...** Customer -Focused Mindset:** + Committed to delivering exceptional customer service and improving end-user experiences. +… more
- Tarleton State University (Stephenville, TX)
- Job Title Service Desk Manager Agency Tarleton State University Department User Support Proposed Minimum Salary Commensurate Job Location Stephenville, Texas Job ... Type Staff Job Description The Service Desk Manager, under direction of the...Experience & Support Excellence + Fosters a culture of customer service excellence, ensuring a positive and… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you are seeking ... an exceptional place to work. General Job Description The Service Desk Manager is responsible for the...learn new skills while leveraging your technical skillset and customer service mindset to make MPR and… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior ... Help Desk Manager** for a full-time, on-site position at Ft....interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. The Service Desk Unit is part of a...and onboard staff to ensure all can provide quality customer service on procurement, contracting and system… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve...troubleshooting and decision making with an emphasis on superior customer service . + Proficient with Microsoft Windows… more
- V2X (Springfield, VA)
- … Service Desk Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related ... professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance....service requests, and the service incidents and problems for the customer 's… more
- CUNY (New York, NY)
- IT Support Assistant - Service Desk Support Assistant (Tier 1, Part-Time, Closing Shift) **GENERAL DUTIES** IT Support Assistants support routine operations and ... a part-time, Tier 1 support role at the Baruch Service Desk . Reporting directly to the ...technology, or IT certifications are highly preferred. * Excellent customer service and communication (written and oral)… more