- BXP (Boston, MA)
- …of escalation and technical resource on issues and projects with both Infrastructure Services and Application & Data Services. Essential Functions: End User Support ... escalation on issues and their resolution for other team members, Infrastructure Services and Application & Data Services. Configuration/Security Standards + Support… more
- Integra LifeSciences (Cordova, TN)
- …pathways to advance patient outcomes and set new standards of care. The ** Infrastructure Operations Specialist** is responsible for providing remote and desk ... Manager. **SUPERVISION RECEIVED** Under direct supervision of the Manager of Infrastructure and Operations , Americas. **ESSENTIAL DUTIES AND RESPONSIBILITIES**… more
- ABBTECH Professional Resources, Inc. (Reston, VA)
- …Plans and schedules own work within a limited time horizon. **Job Summary:** Help Desk Operations In this role, you will provide 24x7 first line support ... of IT infrastructure , applications, network, and collaboration services globally. **IT Service Management** In this role, you will assist with the day-to-day IT … more
- Applied Research Solutions (St. Louis, MO)
- …systems as needed, and route trouble tickets & support requests as required to Service Desk . + Review and automate workload deployments in support of the ... Support a cloud hosted DevOps Platform inside of Azure that leverages cloud-based infrastructure such as Azure Kubernetes Service to support rapid software… more
- Stanford Health Care (Palo Alto, CA)
- …turnover of projects both at the initiation as well as the conclusion to Operations , Support Service , and Clients + Create and administer support event feedback ... in-depth understanding of Epic modules, ancillary systems, and health system operations . This position independently addresses issues and design decisions of high… more
- SMBC (New York, NY)
- …technology infrastructure and services. The mission of the Technology Operations team, within Infrastructure Technology, is to enable stakeholders to ... Division, you will play a critical leadership role within the Technology Operations team. Your responsibilities will include shaping and enhancing Technology … more
- Wheeler Machinery (Salt Lake City, UT)
- …systems, encompassing a wide array of end-user equipment, core infrastructure (servers, networking, firewalls), Microsoft and virtualized environments, all while ... is someone who combines a robust technical background with outstanding customer service skills and possesses a passion for fostering continuous learning and… more
- Dentons US LLP (Atlanta, GA)
- …of the Firm's technology goals and objectives + Assist with end user issues and service desk tickets where Level 3 support is required + Participate in outage ... issues, implementation, and maintenance of the overall data services infrastructure . **Responsibilities** + Assess and develop long-term strategic goals for… more
- Idaho Power Company (Boise, ID)
- …efficient, reliable, and highly available Operational Technology (OT) network and infrastructure . The leader is responsible for actively promoting, managing, and ... and team growth. They lead the management of the OpsNet infrastructure and security requirements. They establish team priorities for projects, maintenance,… more
- Hawaiian Electric (Honolulu, HI)
- … and communications, operations , application development, production support, and service desk technologies; normally acquired through college level courses ... The P CV CS INITIATIVES & IMPROV Department of the P CUSTOMER SERVICE SUPPORT & IMPROVEMENT Division at Hawaiian Electric Company has 1 Management vacancy… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... assigned tickets from users experiencing challenges with systems, applications, and infrastructure . Whether working independently or collaboratively, your goal is to… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations . If this is the ... not only the right skills, but who also demonstrate our core values of passion, freedom, service and growth. If you are looking for a career as a Tier 2 Cloud… more
- conEdison (New York, NY)
- …experience in cross-cultural and remote team collaboration, Preferred + Proficiency in IT service desk operations , infrastructure support, and relevant ... with a proven ability to motivate people, Preferred + Background in managed service provider (MSP) environments, Preferred + Experience managing or supporting IT … more
- Leidos (Norfolk, VA)
- …in Information Technology, Communications Systems, Network Transport Infrastructure , Network Operations Center and Service Desk Management. *Experience ... core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations , service desk , and data transport. Ultimately, Leidos… more
- IntelliDyne (Washington, DC)
- …Technical Program Manager to lead a complex, high-impact IT contract supporting enterprise infrastructure , service desk operations , and engineering ... and technical leadership across all facets of the program, including IT service desk , infrastructure operations , engineering support, and project… more
- Georgia Systems Operations (Tucker, GA)
- …timesheets, compensation, etc. + Operations Management - Ensures efficient and high-quality operations of the IT service desk functions. Oversees the ... Experience : 10 years in the area of IT service desk , IT Helpdesk, IT Infrastructure...technology and business emergencies. Travel : 10% Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including… more
- Steampunk (Mclean, VA)
- …working in or supporting a service desk environment with understanding of service desk operations and workflows + Experience designing service ... This role is key to ensuring that our technology infrastructure and business processes are aligned and operating at...with HR, IT, and business systems + Background in service desk operations , workflow automation,… more
- UGI Corporation (King Of Prussia, PA)
- …and Abilities: + Service Management Leadership: Strong experience managing large-scale IT service desk operations and service management frameworks. ... with IT leaders and teams across Security, Applications and Infrastructure to support IT departmental goals and cross-functional needs...and service restoration processes. Understanding of 24/7 service desk operations and escalation… more
- Cargill (Atlanta, GA)
- …a fully self- service support model - eliminating the need for traditional service desk operations . Customer-Centric Service Leadership: + Champion ... a customer-first mindset across service desk and field operations . + Implement Experience-Level...as a business. Owns and validates the information technology infrastructure budget to ensure cost effective solutions and expenditures… more
- NANA Regional Corporation (Alexandria, VA)
- …Information Technology, or equivalent work experience. + 9+ years of experience in service desk operations , call center, and deskside support. + ... **Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, … more
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