- Novo Nordisk Inc. (Plainsboro, NJ)
- …this role will interact across CMR (ie Regulatory) and outside of CMR (ie Customer Care Call Center ). Involves external vendor management handling technical ... a difference? The Position The Manager - Technical Complaints Call Center Oversight is responsible for overseeing...all the sources. This role is crucial in handling customer technical complaints to support a positive patient experience… more
- Moses/Weitzman Health System (Middletown, CT)
- **Job Description Summary:** **Job Description:** The Call Center Specialist position involves providing consistent, quality customer service to both ... of it to enhance the customer experience and build relationships. The Call Center Specialist will listen to the patient's request and take appropriate… more
- Suburban Propane (Syracuse, NY)
- **Overview** We're looking for a ** Call Center Systems Analyst** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and ... of those and existing procedures + Mentors co-workers to develop knowledge of call center business applications + Develops current and future state process… more
- Pharmpix (Guaynabo, PR)
- …Pharmacy Technician Registry Certificate (CPhT), or prospect. PROFESSIONAL EXPERIENCE 1 - 2-year customer service or call center experience and healthcare ... POSITION SUMMARY The Pharmacy Help Desk Call Center Representative reports to the...Center Supervisor and is responsible to provide a customer service by telephone of incoming and outbound calls… more
- Parexel (Baltimore, MD)
- … Manager or Management based on company need **Your Profile:** + 2 years of call - center , customer service, or clinical research related work experience + A ... Location** : onsite in Baltimore, MD At Parexel, the ** Call Center Agent** is a business crucial...benefit programs including paid time off, 401k match, life insurance , health insurance , and other benefit offerings… more
- Towne Park (Cleveland, OH)
- …ambition the ability to learn and grow as we move forward building a world class call center . All Customer Service Advisors are crossed trained in every ... Weekends.** **Benefits:** Employees are eligible to enroll in accident insurance , critical illness insurance , hospital indemnity ...customer service experience required. + Preferably in a call center environment + Possess solid verbal… more
- Tru Medical Management (Brooklyn, NY)
- Benefits: 401(k) Paid time off Training & development Patient Call Center Agent Job Responsibilities and Duties: *Answer all incoming calls, and address ... *Sorting and filing all incoming fax correspondence *Other duties as assigned Patient Call Center Agent Qualifications and Skills: *High school diploma or… more
- US Physical Therapy (Plymouth, MI)
- …who enjoys helping others? Our growing physical therapy clinic is looking for a ** Call Center Representative** to be the first point of contact for patients ... staff to ensure smooth workflow **Qualifications** + Previous experience in a medical call center or healthcare office (preferred but not required) + Excellent… more
- Custom Truck One Source (Kansas City, MO)
- …customers. Your success is what's next with Custom Truck One Source. **Summary** The Senior Call Center Service Advisor will be part of the initial contact team ... diagnosing issues over the phone, and working with the customer on a plan to fix the issue(s). This...+ Competitive Health Care + Dental, Vision, and Life Insurance + Paid Vacation, Sick and Holidays + Short… more
- Bank OZK (Ozark, AR)
- …+ High school diploma or equivalent, required. + 1+ years of prior banking or call center experience, required. + 6+ months of lending experience, preferred. + ... wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank… more
- Xcel Energy (Eau Claire, WI)
- …compensation premium available after passing a Spanish-language proficiency test. + Previous call center experience is highly desirable. As a leading combination ... time at 8:00 PM. Some weekend shifts are also required.** **Position Summary** The Customer Contact Center Representative plays a pivotal role in ensuring … more
- Stony Brook University (Stony Brook, NY)
- TH Instructional Support Assistant - Customer Service Center Day Shift **Duties of a Clincal Support Assistant may include the following but are not limited to:** ... the patient and customer services centers. + Will willingly rotate between the Customer Service Center , the Patient Service Center , and off-site areas… more
- Principal Financial Group (Des Moines, IA)
- …You'll Do** As a ** Customer Experience Specialist 1** in our dental insurance contact center , you will be handling inquiries from our customers related ... education. + Experience working within call centers, customer service and/or dental insurance experience preferred....are Monday - Friday 8:00am - 5:00pm CST. Engagement Center hours of operation are Monday-Thursday 7:25am - 6:35pm… more
- Towne Park (Hendersonville, NC)
- …a new opportunity to brighten someone else's day and make an impact. When we see a customer , a client or one of our own team members smile, we know we made an ... per hour. **Work Schedule:** The work schedule for this position is on call Mon-Sun 6a-11p. **Benefits:** Employees are eligible to enroll in accident insurance… more
- FirstBank (Lakewood, CO)
- …The Contact Center Representative works in a fast-paced call center atmosphere focusing on either general customer service or online banking support ... Requirements** + Previous customer service experience + Working knowledge of call center environment **Knowledge, Skills, and Abilities** + General knowledge… more
- Xcel Energy (Minneapolis, MN)
- …Directs and supports the daily real-time operation of the control center , including dispatch functions associated with responding to outages, emergencies, and ... for complex operating scenarios. Contributes to achieving specific safety, productivity, customer service, and delivery reliability targets that are consistent with… more
- Carnegie Mellon University (Pittsburgh, PA)
- …based on CMU ideas and IP. The EIR would work with the Swartz Center for Entrepreneurship and other CMU research centers/institutes/departments for a period of 6 ... and recruit attendees (eg, investors) for CMU and Swartz Center events and showcases. + Be housed in/consult with...specific talent acquisition + Proven network with domain specific customer acquisition + A combination of education and relevant… more
- Seattle Children's (Seattle, WA)
- …Education and Experience** + Bachelor's Degree. + 5-7 years of progressive experience in customer service, patient relations, call center , or similar areas. ... The Director of the Patient Access Contact Center at Seattle Children's provides strategic and operational...team dedicated to efficient and accurate patient registration, scheduling, insurance verification, and customer service for all… more
- Merck & Co. (Rahway, NJ)
- … Customer Support for US Pet Technology. We're looking for an experienced contact- center leader to shape the customer experience for pet owners using our ... insights and recommendations to stakeholders.Minimum Qualifications: 5+ years managing customer contact center operations for manufacturers or product-based… more
- Stony Brook University (Stony Brook, NY)
- Financial Clearance Specialist - Cancer Center **Position Summary** The **Financial Clearance Specialist** is responsible for ensuring that payers are prepared to ... pharmaceuticals and recurring services that oncology patients require. + Performs insurance verification, and validation of medical necessity for certain services. +… more
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