- USAA (Phoenix, AZ)
- …advice and solutions, including product and service information. Provide detailed issue diagnosis while minimizing transfers and call backs.Use available tools and ... resources to support members with some assistance.Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.Maintain required Property &… more
- USAA (Phoenix, AZ)
- …advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.Efficiently operate ... in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.Maintain required Property & Casualty (P&C) licenses and state registrations.Ensure risks associated… more
- Citigroup (O'Fallon, MO)
- The Senior Issue Manager - Vice President is responsible for the coordination and comprehensive management of issues with key stakeholders, such that Citi achieves ... learned for the timely closure of issues. Will support Issue Management for Mortgage Originations within US Retail Bank....to manage a portfolio of USRB Issues throughout the Issue Management lifecycle. + Facilitate Issue Management… more
- Citigroup (Jacksonville, FL)
- The ** Issue Management -** ** Issue Quality and Triage** **Senior Vice President** will report to the Issue Quality and Triage Director and will lead ... workstreams to support the enhancement and maintenance of Citi's Enterprise Issue Management program. They will support initiatives to carry out and improve the… more
- Citigroup (O'Fallon, MO)
- The Business Risk and Control Officer - Senior Issue Manager is a strategic professional who stays abreast of developments within own field and contributes to ... to manage a portfolio of USRB Issues throughout the Issue Management lifecycle. . Facilitate Issue Management...throughout the Issue Management lifecycle. . Facilitate Issue Management meetings to drive progress with Key Stakeholders… more
- MUFG (Irving, TX)
- …details. **Job Summary:** This IM Assistant Vice-President role in the Americas Compliance Issue Management Division of MUFG Bank, Ltd. ("MUBL") will be part of the ... Global and Americas Regional Issue Coordination Unit and will report to the America...Coordination Unit and will report to the America Regional Issue Coordinator. The IM Assistant Vice President will support… more
- Citigroup (Jersey City, NJ)
- …the area. This role will support the Citi Wealth Controls team responsible for the Issue Management Program including Issue Quality Assurance (IQA) and Issue ... IQA and IQC activities and adherence to the Global issue Management Policy. *Ensure the identification of issue... issue Management Policy. *Ensure the identification of issue root cause, partnering with control and process/product owners… more
- Citigroup (O'Fallon, MO)
- Individuals in Issue Management are responsible for the coordination and comprehensive management of issues with key stakeholders, such that Citi achieves and ... This role oversees the internal workforce management capacity model, analytics against issue data, and ad hoc and ongoing reporting needs. **Responsibilities** : +… more
- Citigroup (Jacksonville, FL)
- Individuals in Issue Management are responsible for the coordination and comprehensive management of issues with key stakeholders, such that Citi achieves and ... coordination and comprehensive management of issues with key stakeholders + Support issue quality reviews ensuring compliance with Issue Management Policy,… more
- Truist (Atlanta, GA)
- …America) **Please review the following job description:** Responsible for overseeing issue remediation efforts by ensuring validation activities are completely and ... accurately demonstrating issue remediation and risk reduction have been achieved. Telecommuting/Remote...from time to time. + Oversee the execution of issue validation and testing, root cause analysis, examine key… more
- Citigroup (Jacksonville, FL)
- …of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory. + Assist ... in performing a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective… more
- Sycuan (El Cajon, CA)
- Bingo Issue Clerk Casino, 5485 Casino Way, El Cajon, California, United States of America Req #15107 Tuesday, April 22, 2025 Job Purpose: Prepares the Bingo paper ... locker with paper, and by scanning each floor clerk's issue in the presence of the individual. Through scanning,...items will validate the paper for play. Both the Issue clerk and floor clerk will sign the receipt… more
- Truist (Charlotte, NC)
- …design and effectiveness testing), compliance monitoring indicator (CMI) activities, and Issue Validation aligned to the Technology Business Units. Manage resources ... involves responsibility for the overall quality of controls, testing, CMIs, and Issue validation work performed and development of project and testing plans that… more
- Truist (Richmond, VA)
- …**Please review the following job description:** Responsible for supporting Enterprise Issue Validation by ensuring identification of control failures and ensuring ... activities may change from time to time. + Execute issue validation and testing, root cause analysis, examine key...of remediated business processes and controls + Thoroughly document issue validation activities and testing so that third party… more
- Cornell Cooperative Extension (Bath, NY)
- …funders and Cornell University in conjunction with program area responsibilities. The Issue Leader is responsible for the effective management of resources available ... and research related to Extension mission, priority programs and issues. The Issue Leader will develop and facilitate local community task forces/networks to bring… more
- Truist (Wilson, NC)
- …America) **Please review the following job description:** Responsible for supporting issue remediation efforts by ensuring validation activities are completely and ... accurately demonstrating issue remediation and risk reduction have been achieved. Telecommuting/Remote workstyle may be considered for well-qualified individuals… more
- 3M (IN)
- …and turn issues into positive interactions. + Working knowledge of Customer Issue Resolution and/or Credit & Collections theories and practices. + Complies with ... Strong process skills + 5+ years experience in either Customer Service, Customer Issue Resolution or Accounts Receivable processes + Good customer facing skills +… more
- Hyundai Autoever America (Costa Mesa, CA)
- 10794 - Project Manager I, Connected Car System Issue and Quality Validation Management Purpose: We are seeking a PM responsible for managing issues, schedules and ... project management experience (Preference in telematics or automotive industry) + Strong issue tracking and problem-solving skills + Ability to manage and coordinate… more
- Citigroup (Jacksonville, FL)
- The Issue Management Assistant Vice President will report to the Issue Management Senior Vice President and will work in collaboration with the Global Business & ... Risk Controls Team and the key constituents across the bank to assist in the development, redesign, and application of emerging, new controls and control frameworks to our legacy environment. This will involve supporting VPs and SVPs within the group in… more
- Truist (Raleigh, NC)
- …Truist Audit Services audit software and business specific software. 3. Issue Validation experience. 4. Regulatory Reporting experience. 5. Financial Services ... experience or experience in a highly regulated environment. **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are… more
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