- Cognosante (Portland, OR)
- …a variety of support challenges and opportunities. **What is the position?** The Tier 2 Desktop Support technician will provide general Windows 10 and ... sufficiently to appropriately refer the problem to the correct IT support group. + Manage hardware assets...+ 3+ years IT experience in an IT Service Desk, Tier 2 Enterprise Environment.… more
- IT Concepts (Washington, DC)
- …Concepts is seeking an experienced and highly motivated Tier 2 Desktop Support Analyst to join our on-site IT Managed Service Desk team. The ideal ... the Department of Commerce. Key Responsibilities: + Provide exceptional Tier 2 desktop support to...field. + Minimum of 3 years of experience in desktop support or a similar IT… more
- RightDirection Technology Solutions LLC (Washington, DC)
- … Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR ... supporting applicable ticketing queues. + Working with customer to support their IT needs. + Assisting in...least two (2) years' experience supporting all phases of desktop support to include software, hardware, and… more
- SAIC (Albuquerque, NM)
- …challenging career with SAIC in Albuquerque, NM. Duties: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues ... that exceed Tier 1 level support . + The candidate...includes high-end solutions in systems engineering and integration; enterprise IT , including cloud services; cyber; software; advanced analytics and… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for an IT Desktop Support Technicianto join a leading Company located inLaurel, MD. ** US Citizenship is required.** ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance Job Responsibilities: + Provide onsite IT support services for customers to include… more
- Adelante (Phoenix, AZ)
- …Care Description POSITION SUMMARY The Associate Desktop Support Engineer provides support assistance to IT Support Analysts and end users in the ... Associate Desktop Support Engineer Job Details Job...locations POSITION RESPONSIBILITIES Technical + Show proficiency in lower tier responsibilities + Perform operating system and application package… more
- General Dynamics Information Technology (Washington, DC)
- … ;daily maintenance and incident/problem resolution for escalation of desktop support related issues + Configures IT devices for secure operation, including ... servers and third-party support software + Relocates IT equipment including desktop computers, printers, monitors,...maintain the Help Desk SOPs and Training manuals for Tier I/II support + Maintains a professional… more
- Vectrus (Bremerton, WA)
- … Support are the Tier 2 team members of an Information Technology ( IT ) Enterprise Desktop Support team responsible for the IT -related end client ... exciting opportunity for a Senior Systems Administrator II - Desktop Support - Top Secret clearance in...or more years of experience working in an enterprise IT desktop administrator role. + Demonstrated experience… more
- TEKsystems (Portland, OR)
- …Support Technician as an important member of the IT Infrastructure team. The IT Desktop Support Technician is someone with strong customer service and ... to resolve technical issues for our end users. Scope: Tier 2 & 3 Desktop -focused. About: Onsite...provided over the phone! What You'll Be Doing: The Desktop Support Technician will be responsible for… more
- SCI Shared Resources, LLC (Houston, TX)
- …cause of issues and create knowledge base articles so the 1st and 2nd tier support teams can resolve at first contact. **System Administration and Engineering** ... Work! The Houston based role will be responsible for desktop engineering, implementation, and support of our...support for incidents and problems escalated from our tier 1 and tier 2 support… more
- NuAxis Innovations (Lakewood, CO)
- …for a full-time Desktop Support Tech providing online, telephone and hands-on support diagnosing and resolving IT Tier II-level problems. **We are a ... ** Desktop Support Technician** Location **Lakewood, CO**...assistance with account setup, data backup, recovery, and general IT services usage to support business process… more
- Robert Half Technology (Lincoln, MA)
- …provides the opportunity to work in the telecom industry, focusing on providing first- tier support to our team members. As a Desktop Support Analyst, you ... a contract to hire employment opportunity. Responsibilities: * Provide first- tier support to team members using the...Requirements * Proven experience in a Desktop Support Analyst role or similar IT … more
- TEKsystems (Bronx, NY)
- …of the Assistant Director and/or Director and is responsible for assisting with IT desktop and laptop (including scanners, monitors, keyboards and mice). The ... windows, cloud, ms office suite, desktop deployment, desktop software, windows 10, customer service oriented, Support...other team's access teams * Escalates issues/problems to proper tier 2, tier 3 support … more
- TEKsystems (Eden Prairie, MN)
- …skilled and motivated Tier 2/3 Deskside Support Technician to join our dynamic IT support team. As a Tier 2/3 Deskside Support Technician, you ... to date with industry trends and emerging technologies, identifying opportunities to enhance IT support processes and procedures. * Contribute to the development… more
- TEKsystems (Bellevue, WA)
- …will split their time (50% and 50%) between Tier I Virtual Chat support and Tier II Onsite Desktop Support . Tier I Virtual Chat support ... * Resolve issues confidently and quickly in an walkup IT lounge environment or remote chat sessions * Learn,...duties as assigned Job Requirements: * 1+ years of desktop support experience, preferably in a medium… more
- ProSphere Tek (North Chicago, IL)
- …JALFHCC averages over 2,500 tickets (requests & incidents) per month (90% are Tier -1 and 2 support requirements), which span more than 4,000 desktops/laptops, ... Service Engineer in North Chicago, IL. This position provides Tier 1 and Tier 2 Service Desk...Management, Request Fulfillment, Access Management, Service Desk function and IT Operations Management. The incumbent shall provide Service Desk… more
- Bozeman Health (Bozeman, MT)
- …computer hardware, software, and auxiliary device operations organization wide. The Desktop Support Analyst serves primarily as a tier 2 support position ... degree or 5 years related experience + 2 years desktop support experience + Preferred: Bachelor's degree...and application functionality. + Assists other members of the IT team to trouble shoot resolve problems. + Ensures… more
- General Dynamics Information Technology (Doral, FL)
- …required (Interim Secret to start) **Shift:** 8am-4pm GDIT is providing enterprise-wide IT services in support of US Southern Command's (SOUTHCOM) mission ... Virtual Desktop Infrastructure (VDI) Sr Administrator to work in support of SOUTHCOM Cyber Information Technology Enterprise Services (SCITES). This position… more
- Royal Communications Consultants Inc (San Francisco, CA)
- …end users. Essential Duties And Responsibilities + Provide Tier 1 and Tier 2 infrastructure/ desktop technical assistance, support and analysis for ... The Desktop Support Specialist is responsible for providing day-to-day technical support to internal users, including C-Level executives. This position… more
- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2** ** IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members ... look forward to supporting our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end users for software… more