- JobsRUs (Rosemont, IL)
- …in Microsoft Office Suite, emphasis on Excel and PowerPoint* 1 - 3 years Incident Management Experience* 1 - 3 years Problem Management Experience* ... of Reyes Family of Businesses, leveraging best practices and incident , problem management processes and tools to...level expectations.This position will effectively manage the lifecycle of major incidents to the point of root cause, provide… more
- eXcell (Chandler, AZ)
- … Management or Support in a large-scale and diverse environment of incident management , escalation procedures and related disciplines Expert knowledge of ITIL ... Support and VIP Support Act as owner of the Incident , Request, Change and Escalation processes, ensuring high levels...to protect and improve services Provide regular and accurate management reporting on IT Service performance Effectively… more
- eXcell (Folsom, CA)
- … or support experience in a large-scale and diverse environment of incident management , escalation procedures, and related disciplines Expert knowledge of ... Support and VIP Support Act as owner of the Incident , Request, Change and Escalation processes, ensuring high levels...to protect and improve services Provide regular and accurate management reporting on IT Service performance Effectively… more
- Metasys Technologies, Inc. (Stamford, CT)
- …third parties (eg, IPC). Maintain communication on incident /request progress. Record incident investigations in the incident management system. Assist ... 12+Month Contract Overview Providing 1st contact support for desk end voice-related incident and request management . Responsibilities Test and deploy new… more
- Dexian - DISYS (Harrisburg, NC)
- …to key stakeholders and incident management entitiesSupport crisis management operations during major incidents as required, including after normal ... disseminate Travel Risk Advisories as requiredProvide travel risk support to major company events as requiredFulfill responsibilities related to the maintenance and… more
- Arthrex (Fort Myers, FL)
- …business process potentials for streamlining and improvements in efficiencies. Work with IT management and Business Analysts to provide direction in large ... test management and automation tools is preferred Understand the major functions in a global organization Experience in a manufacturing environment preferred… more
- Dexian - DISYS (New York, NY)
- … reporting * Release implementation and enforcement of change management policy * Major Incident management and Problem Management The suite of ... Grid computing (eg Data Synapse), job scheduling (Autosys, Crontab) batch management * Well rounded understanding of infrastructure disciplines (network, server,… more
- Post Holdings Inc. (New Albany, OH)
- … management , major incident response, and problem management ITIL processes. The IT Service Delivery Analyst supports the successful implementation ... communications, and ensuring thorough documentation for the major incident . Coordinates IT problem management efforts and root cause analysis. Monitors… more
- Citigroup (Irving, TX)
- …provides a career opportunity by managing and driving the activities related to the Major Incident Management (ICM) process for Citi's franchise critical ... our group as you will show the team your major /enterprise incident management experience and/or...other service management certification preferred + Enterprise incident control experience across IT disciplines +… more
- Morgan Stanley (New York, NY)
- …programs. **Job:** **Production Management and Operational Support* **Title:** * Major Incident Manager* **Location:** *New York-New York* **Requisition ID:** ... distributed team that plays a mission critical role in Incident Management , Problem Management , Change...way IT operates. > Understanding of ITIL IT Service Management . > Excellent organizational skills,… more
- Truist (Charlotte, NC)
- …(United States of America) **Please review the following job description:** The Incident Management Lead is responsible for overseeing and managing incidents ... from time to time. Primary Roles & Responsibilities + Incident Management : Lead the incident ...incidents in a timely manner; Coordinate with various teams ( IT , Operations, Support) to ensure effective incident … more
- Abbott (Maple Grove, MN)
- …opportunity for a **Primary** **Job** **Responsibilities** + Directs,manages,plans,andadministerstheday-to-dayoperationsofthe IT Response Team (ITRT) in the US. + ... **Education & Expereince** + Bachelor'sdegreeinInformationTechnologyorsimilararea;orequivalent work experience. + 3yearstechnical,2yearspeople management Apply Now (https://www.jobs.abbott/us/en) * Participants who complete a… more
- General Dynamics Information Technology (Chantilly, VA)
- …Family:** Systems Administration **Skills:** Information Technology Infrastructure Library (ITIL), IT Incident Management ,System Administration ... vacation and holidays If you are committed to improving IT incident management and possess...that delivers consulting, technology and mission services to every major agency across the US government, defense and intelligence… more
- Randstad US (Irving, TX)
- …Computer Science, or a related field. 3-5 years of experience in IT problem management , incident management , or a similar role. Experience working in a ... causes of recurring issues. o Conduct detailed investigations of major incidents to identify underlying problems and areas for...3-5 years of experience in IT problem management , incident management , or a… more
- Serco (Colorado Springs, CO)
- …as required to ensure its effectiveness. + Communicate with upper management if major issues are found in the IT system. + Remediate deviation of approved ... senior service delivery WFH shift position while overseeing the incident management process and team members involved...in lieu of degree + Minimum 8 years of IT experience in Service Management , preferably in… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- …In this role, you'll be in charge of leading the incident management process to resolution and restoring the IT operations swiftly. You will ... ensure its effectiveness. * Communicating with upper management if major issues are found in the IT system. * Managing the incident team members by… more
- ADM (Erlanger, KY)
- …Action Center (CTAC) and work directly with Cyber Threat Intelligence, Attack Surface Management , and other IT teams to investigate and validate escalated ... **89152BR** **Job Title:** Incident Response Analyst - Erlanger, KY **Department/Function:** Information...IT , computer science concepts. + Bachelors' degree in IT related major , Information Security Major… more
- ADP (Roseland, NJ)
- …serving as an escalation point for high-profile incidents. + Conduct full incident response lifecycle activities during major incidents, including preparation, ... incident response, security operations, security engineering, forensics, threat management , threat hunting, or threat intelligence, with at least two years… more
- Dynatrace (Detroit, MI)
- …security breaches, and other major disruptions. 3. Develop and implement incident management processes, procedures, and best practices to ensure timely and ... minimal disruption to operations. This role involves developing and implementing incident management strategies, coordinating with various stakeholders, and… more
- Motion Recruitment Partners (Rosemont, IL)
- …in Microsoft Office Suite, emphasis on Excel and PowerPoint + 1 - 3 years Incident Management Experience + 1 - 3 years Problem Management Experience ... for driving service-excellence across the organization, leveraging best practices and incident , problem management processes and tools to restore services… more
