- Medtronic (Mounds View, MN)
- …business users and IT operations, bolstering timely resolution of issues and requests. The IT Service Desk Manager is responsible for management of ... and learn how we go-to-market globally. The Global IT Pricing & Contracting Service Desk Manager is responsible for leading and managing the service … more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …**Please review the following job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT ... service delivery, managing day-to-day operations of the IT Service Desk . This role... manager will oversee the on-shore and off-shore IT Service Desk teammates, manage… more
- Robert Half Technology (Grand Rapids, MI)
- …contributing technical expertise and assistance. * Undertake additional tasks as assigned by the IT Service Desk Manager or Team Leader. Requirements ... The ideal candidate will have a strong background in IT service management and troubleshooting, with a...for hardware and software issues. * Familiarity with managing service desk tickets and workflows. * Knowledge… more
- YMCA of the North (St. Paul, MN)
- …on progress, making recommendations, preparing reports, etc. 3. Relationships: This position reports to the IT Service Desk Manager who reports to Sr. ... and providing exceptional service . 2. Essential Functions: . Provide tier 1 IT service desk support to YMCA team members by responding to service… more
- Insight Global (Seattle, WA)
- Job Description Under general direction of the Manager - IT Service Desk , this position ensures proper computer hardware and software operations exist for ... in IT related field or equivalent education in IT related field . Customer Service experience . Familiarity with ticketing systems Ability to work in… more
- UGI Corporation (King Of Prussia, PA)
- Director, IT Service Desk & End User Support Location: King Of Prussia, PA, US, 19406 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. ... across the United States. Position Summary The Director of IT Service Desk & End...Service Desk , User Experience, Substance Abuse, Behavioral Health, Relationship Manager , Customer Service , Technology,… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night Shift - Tuesday and Wednesday Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk ... Clinical Faculty, and Staff of Stony Brook Medicine. The ** IT Service Desk Technician** also...customers or departments and reporting/escalating issues with supervisor or manager . Report changes to policy or procedures and submit… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Sunday and Monday Days Off **Position Summary** At Stony Brook Medicine, a ** IT Service Desk ... Clinical Faculty, and Staff of Stony Brook Medicine. The ** IT Service Desk Technician** also...customers or departments and reporting/escalating issues with supervisor or manager . Report changes to policy or procedures and submit… more
- Weill Cornell Medical College (New York, NY)
- Title: IT Support Specialist II - Service Desk Location: Remote Org Unit: Service Desk Work Days: Weekdays and some weekends Weekly Hours: 35.00 ... queues to ensure best customer experience. Follows direction of Service Desk Supervisor, Support Services Manager...relevant experience can be substituted for formal education. + IT Support experience and knowhow - Minimum of Four… more
- TEKsystems (Phoenix, AZ)
- IT Service Desk /Help ...remote support tools (SCCM, Software Center, Client Center Configuration Manager ) Ability to type at least 40 words per ... comparable IT Support position. + Responsible for IT helpdesk and/or service desk ...SCCM, Active Directory, Remote Tools, and MS Office * Manager indicated that he has had some success in… more
- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day ... IT and business stakeholders to align the Service Desk 's priorities and initiatives with the...of leading technology teams as a information technology operations manager experience - Bachelor's degree, or 4+ years of… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service ... installed at NNSY and telecommunication services. The CIO provides IT approval for IT purchases made for...email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the… more
- Robert Half Technology (Nashville, TN)
- Description Our client is seeking a Service Desk Manager to lead daily service desk operations, delivering efficient technology support for a global ... rates, and user satisfaction. + Collaborate with Technology leadership to align service desk operations with broader IT strategies and initiatives. Team… more
- Amentum (Washington, DC)
- Service Desk Manager Amentum is a...and provide regular reports to management on service desk performance and trends. + Communicate with IT ... is headquartered in Chantilly, VA Amentum is seeking a Service Desk Manager for a...the Washington, DC metro area to consolidate and modernize IT , cybersecurity, and network services across all 50 states… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Night Shift)... (ESD) **Team Manager ** . As a first-line manager , you will lead and oversee daily IT ... IT support. You will ensure that incidents and service requests are accurately logged, prioritized, and resolved in...coaching, and development for a team of approximately 12 Service Desk technicians, fostering a high-performance culture… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …fast-paced dynamic IT environment. Under general direction of the help desk manager , your responsibilities will include providing technical support to agency ... IT Help Desk Analyst (Network/Telecom Analyst...translate technical terms to non-technical users. + Excellent customer service skills. + Experience in the use of an… more
- Quanta Services (Rapid City, SD)
- …and power your future with our team. About this Role At Brink Constructors, Inc., the IT Service Desk Technician I provides exceptional customer service ... techniques for various computer and software related issues. The IT Service Desk Technician will... Technician will communicate issues and solutions to the IT Manager and provide timely assistance to… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support to our ... Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,Help Desk Systems (Inactive), IT ...staff to ensure high-quality service delivery. The manager will drive continuous improvement in help desk… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required:...issues to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams ... Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident Manager oversees... Manager oversees the processing and resolution of service requests and IT incidents. These roles… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to...Government. The ideal candidate will provide leadership for the IT Service Desk team and ... today! **Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks,… more