- SAIC (Chantilly, VA)
- …SAIC has an immediate opening for an Information Technology (IT) Service Management ( ITSM ) Systems Engineer with experience within the ITIL ... understanding of the ITIL Framework to oversee ITIL process improvement efforts, identify service deficiencies,...participate within a team defining, managing, and improving the ITIL sub-processes of: . Release and Deployment Management… more
- ICF (Annapolis, MD)
- …**Required Qualifications:** + Bachelor's Degree from an accredited institution + 10+ years of ITSM / ITIL service management experience + 6+ years of ... our federal customers. Our Digital Modernization Division is an information technology and management consulting...experts in developing and implementing best-practice service management designs and architectures of technical ITSM … more
- CVS Health (Hartford, CT)
- …and frameworks, such as ITIL ( Information Technology Infrastructure Library ), including Incident Management , Change Management , Problem ... project management (eg, PMP, Agile certifications) or ITSM (eg, ITIL certifications) are a plus....and delivering high-quality software products.- Deep understanding of IT Service Management ( ITSM ) processes and… more
- Wells Fargo (Charlotte, NC)
- …IT Industry to further Increase the effectiveness and efficiency of Wells Fargo IT Service Management ( ITSM ) processes. + Collaborate and consult with ... other departments and stakeholders including product teams to identify technology challenges around IT service management...used in IT Industry for IT Service Management + Understanding of ServiceNow ITSM product… more
- Leidos (San Antonio, TX)
- …Texas. POSITION SUMMARY: This position is slated to start in June 2024. An IT Service Management ( ITSM ) Problem Manager is a specialized role within IT ... + Adherence to ITIL Practices: Adhere to ITIL (IT Infrastructure Library ) best...Ensure that problem management processes align with ITIL standards and contribute to the overall ITSM… more
- Walgreens (Deerfield, IL)
- …team and will play a pivotal role in managing and improving our resident IT Service Management ( ITSM ) platform. In this role, you'll be responsible for ... Administrator **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Information Technology **Full Store Address:** 108 WILMOT RD,DEERFIELD,IL… more
- Georgia Systems Operations (Tucker, GA)
- …https://lscpagepro.mydigitalpublication.com/publication/?m=8924&i=419640&p=36&ver=html5 **Summary:** The Information Technology Service Management ... Requiring high level of experience in Information Technology Infrastructure Library ( ITIL...+ 5 years of ITIL process and ITSM experience including service desk management… more
- CVS Health (Hartford, CT)
- …environments. - Knowledge of ITIL ( Information Technology Infrastructure Library ) framework and ITSM best practices. - Familiarity with ... teams to ensure the effective integration of IT Operations Management processes and tools within the organization's infrastructure... Management . - Integrate ServiceNow ITOM with other ITSM (IT Service Management ) modules… more
- MD Anderson Cancer Center (Houston, TX)
- …act as a ServiceNow Certified Systems Administrator (preferred) and support ITSM ( Information Technology Service Management ) for the Information ... results. Professional Development * Actively maintains functional knowledge of ITSM platform, ITIL methodology, and ITSM...trends. * Maintains knowledge of and competency in IT Service Management standards and best practices, including… more
- CVS Health (Hartford, CT)
- …and data visualization. Knowledge of ITIL ( Information Technology Infrastructure Library ) framework and ITSM processes. Familiarity with ITSM ... Reporting Analyst plays a crucial role in leveraging data insights to enhance IT Service Management ( ITSM ) processes within the ServiceNow platform. This… more
- Leidos (San Diego, CA)
- …in Deltek and SLICS. *Support the FBNE organization, as required, on all ITSM Service Management Improvement Activity (SMIA), Structured Improvement Activity ... the Role:** Leidos currently has an opening on the ' Service Management , Integration and Transport' (SMIT) Contract...senior customer management , customer stakeholders, and corporate management . *Working knowledge of the ITIL framework… more
- CACI International (Chantilly, VA)
- …of Travel Required: None Type of Travel: None * * * The Information Technology Service Management ( ITSM ) Service Catalog/Request Fulfillment ... Fulfillment Management - Requirements Analyst Job Category: Information Technology Time Type: Full time Minimum...the Service Management workflows and ITSM processes + Knowledge of ITIL processes… more
- Hormel Foods (Austin, MN)
- …future, require sponsorship for an employment visa. **Preferred:** + ITIL ( Information Technology Infrastructure Library ) Certification or previous ... training. + Experience in ITSM (IT Service Management ) Solutions. + Previous employee supervision experience with a proven track record of elevating… more
- Emory Healthcare/Emory University (Atlanta, GA)
- … ITSM change and release management processes within the Information Technology Infrastructure Library ( ITIL ) framework. + Uses ITSM ... Degree in IT related field. + 5 years of Information Technology experience; 7 years Information... experience required in lieu of a degree. + ITIL Foundations and IT Service Management… more
- Marriott (Columbus, OH)
- …knowledge to job * Provide training and guidance to ITSM staff on ITIL best practices, service management tools, and organizational processes to support ... **Job Number** 24072147 **Job Category** Information Technology **Location** Marriott International HQ,...design, implementation, and ongoing enhancement of our organization's IT Service Management ( ITSM ) framework. This… more
- University of Washington (Seattle, WA)
- …the University's current and future needs. The Director leads the continuation of IT Service Management ( ITSM ) implementation for UW-IT and UW. The Director ... or experience. + Six or more years' experience with ITSM and ITIL processes and functions +...Technology organization. + Demonstrated skills in strategic planning, service management , project management , team… more
- General Dynamics Information Technology (Fairfax, VA)
- …Process Analysis **Skills:** BMC Helix,IT Service Management ( ITSM ),Knowledge Management ,Process Improvements **Certifications:** ITIL 4 Foundations ... Our team implemented BMC Helix as an enterprise-wide IT Service Management ( ITSM ) solution for...ITSM process design. + Required Education or Certifications: ITIL v3 or v4 Foundations or Intermediate BMC Certification.… more
- Eversource Energy (East Berlin, CT)
- …the creation of current/future state process modeling + Understanding and knowledge of IT service management \( ITSM \) - specifically demand management ... IT Analyst, Service Management \(Hybrid\) This is a...Duty as required + Support and knowledge of all ITIL & ITSM processes + **Technical Knowledge/Skill/Education/Licenses/Certifications:**… more
- Pactiv Evergreen (Lake Forest, IL)
- …continuous improvement and manages Incident, Problem, Change, and other ITIL -based IT Service Management ( ITSM ) processes. This role is a leader of ... hiring, training, mentoring, and performance management ensuring the highest levels of service to the business. + Leverage ITIL best practices and ServiceNow… more
- Empire State University (NY)
- … Systems o Familiarity with ITIL and ITSM frameworks for service management Special Information : + Hours: Sunday-Thursday, 1:00pm to 9:00pm + ... Description: Empire State University, Office of Information Technology Services, seeks a full-time IT Service ...part of a team. + Experience working in customer service . + Familiarity with ITSM ticketing systems.… more