• IT Governance Analyst ( ITSM )

    Toyota (Plano, TX)
    …and Commercial Lending team is seeking a skilled IT Governance Analyst ( ITSM ) to lead IT Service Management initiatives within a regulated financial services ... environment. The IT Governance Analyst ( ITSM ) will have deep experience in...v4-based practices, ensuring service quality and operational efficiency across Incident , Problem, Change Enablement, and Service Request Management more
    Toyota (09/18/25)
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  • ITSM Analyst

    Mizuho Corporate Bank (New York, NY)
    …fixes. Key Skills & Experience + 8+ years of experience as an ITSM Analyst + Strong background in Change, Incident Management and Problem management ... Join Mizuho as an ITSM Analyst ! In this role you...governance and execution of ITSM processes including Incident , Problem, Change, and Release Management . You… more
    Mizuho Corporate Bank (09/24/25)
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  • ITSM Developer/Reporting Analyst

    Hackensack Meridian Health (Edison, NJ)
    …healthcare and serve as a leader of positive change. The Information Technology Service Management ( ITSM ) Developer & Reporting Analyst will be responsible ... understanding of Information Technology Infrastructure Library (ITIL)/Information Technology Service Management ( ITSM ) principles and concepts. + Fundamental… more
    Hackensack Meridian Health (09/27/25)
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  • Network Incident Management Quality…

    CACI International (Sterling, VA)
    Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Opportunity** : We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst ...ITSM process teams to ensure proper integration of incident management with related processes. + Support… more
    CACI International (07/24/25)
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  • IT Incident & Problem Management

    Entergy (New Orleans, LA)
    …a highly motivated and analytically driven individual with experience in IT Problem Management , IT Incident Management and Human Performance analysis. The ... + 2+ years of experience in IT problem and incident management . + Utility experience with Human...management frameworks (eg, ITIL). + Proficiency in using ITSM tools (eg, ServiceNow, Jira, Remedy). + Excellent communication… more
    Entergy (09/03/25)
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  • IT Controls and Processes Analyst (Level I)

    Georgia Systems Operations (Tucker, GA)
    … of ITIL and ITSM processes within Shared Services IT, such as incident management , change management , asset management , software license ... and Volunteer Time Off The IT Controls and Processes Analyst is primarily responsible for the execution and ...Process Management : Execute and oversee ITIL and ITSM processes, including incident management ,… more
    Georgia Systems Operations (08/27/25)
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  • IT Analyst -Enterprise Foundations

    Southern Company (Atlanta, GA)
    …contractual and partnership obligations. The analyst will utilize IT Service Management ( ITSM ) tools and reporting platforms (eg, Microsoft Power BI, Jira, ... **IT Analyst ** **SCS-Enterprise Foundations** **JOB SUMMARY:** The Service Excellence...vendors adhere to ITSM processes (such as incident , problem, and change management procedures) in… more
    Southern Company (10/01/25)
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  • Cloud Operations Delivery Analyst

    ASM Research, An Accenture Federal Services Company (San Antonio, TX)
    …operational efficiency and customer satisfaction. Key Responsibilities: + Implement and manage ITSM processes, including Incident Management , Problem ... As a Cloud Operations Delivery Analyst focusing on ITSM process delivery,...ITSM tools (eg, ServiceNow, BMC Remedy, Jira Service Management ). + Excellent analytical and problem-solving skills. + Strong… more
    ASM Research, An Accenture Federal Services Company (10/04/25)
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  • IT Analyst , BSA - Service…

    Eversource Energy (East Berlin, CT)
    …this position\. We are seeking a detail\-oriented and technically proficient IT Service Management Business Systems Analyst \(BSA\) to support and enhance our ... + Support the implementation and continuous improvement of ITIL processes such as Incident , Problem, Change, Request, and Knowledge Management \. + Conduct user… more
    Eversource Energy (09/13/25)
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  • IT - Service Management and Production…

    City of New York (New York, NY)
    …of the IT Service Management ( ITSM ) Manager, the Service Management and Production Control Analyst will be responsible for managing Production Control ... Expedite reported issues affecting end-users with team members and management . - Keep end-user abreast of current incident... management . - Keep end-user abreast of current incident and service request status. - Update all service… more
    City of New York (07/19/25)
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  • Performance Management Analyst

    CACI International (Sterling, VA)
    Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... an experienced and highly motivated Network Service Provider Performance Management analyst . This candidate should have 5...for the ecosystem. + Assist the lead in the management of requirements for the ITSM SLM… more
    CACI International (07/24/25)
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  • ServiceNow Business Analyst

    TEKsystems (Halethorpe, MD)
    …analysis,Agile, Itsm ,Requirements gathering,Project management ,Implementation,stakeholder management skills,gap analysis,itil service management , ... , Implementation, stakeholder management skills, gap analysis, itil service management , incident management , itom, strategy, product backlog, sdlc… more
    TEKsystems (10/03/25)
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  • IT Analyst Intern

    Eaton Corporation (Arden, NC)
    …Service Management ( ITSM ) processes of Asset Management , Change Management , Incident Management , Request Management , and Problem ... Eaton's Corporate Sector division is currently seeking a IT Analyst Intern. The hourly rate for this position is... Management - Asset Management , Change Management , Incident Management , Request … more
    Eaton Corporation (07/30/25)
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  • Technology Operations Analyst

    Toyota (Plano, TX)
    …and manage contract updates + Collaborate on incident , problem, and change management ; maintain ITSM tools and reporting + Contribute to technology roadmaps ... Operations Analyst support strategic and operational functions across Technology Vendor Management and IT Service Management ( ITSM ), while also… more
    Toyota (10/04/25)
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  • Network Knowledge Management Quality…

    CACI International (Springfield, VA)
    …incidents and changes + Support continuous improvement initiatives within the incident management function. **Qualifications:** + Bachelor's degree in Computer ... Network Knowledge Management Quality Assurance Analyst Job Category:...work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL… more
    CACI International (07/26/25)
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  • Service Desk Analyst Tier 1

    Beth Israel Lahey Health (Charlestown, MA)
    …1 support position is responsible for all aspects of customer requests and incident management . This includes logging, triaging, resolving, and timely follow-up ... 10. Responsible for hosting, initiating, and contributing to the Critical Incident Management process. **Required Qualifications:** 1. High School diploma… more
    Beth Israel Lahey Health (09/05/25)
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  • Service Desk Analyst Hybrid (Charlestown…

    Beth Israel Lahey Health (Charlestown, MA)
    …support position is responsible for all aspects of customer requests and incident management , which will include: *logging, triaging, resolving service ... **Responsible for hosting, initiating and contributing to the Critical Incident Management process.** **Required Qualifications:** **--High School diploma… more
    Beth Israel Lahey Health (09/26/25)
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  • CMDB Data Configuration Analyst

    CACI International (Chantilly, VA)
    …Work with IT teams to integrate CMDB data with other IT service management ( ITSM ) processes, such as incident management , problem management , change ... CMDB Data Configuration Analyst Job Category: Engineering and Technical Support Time...(servers, networks, storage, databases). + Knowledge of IT service management ( ITSM ) frameworks, such as ITIL. +… more
    CACI International (07/08/25)
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  • IT Systems Analyst Sr - Remote

    Prime Therapeutics (Jackson, MS)
    …seamless system interoperability. + Operate within ITSM frameworks including incident , problem, change, and disaster recovery management . + Collaborate ... our passion and drives every decision we make. **Job Posting Title** IT Systems Analyst Sr - Remote **Job Description** **We are seeking a highly skilled Senior… more
    Prime Therapeutics (10/04/25)
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  • ServiceNow Business Analyst

    Insight Global (Chicago, IL)
    …as a Business Analyst with ServiceNow. -Experience of IT service management ( ITSM ) principles and best practices. -Cultural fit for this organization ... Insight Global's client is looking for a ServiceNow Business Analyst to join their team to help bridge the...Administrator or BA cert -Experience with ServiceNow modules (eg, Incident Management , Change Management , Problem… more
    Insight Global (09/19/25)
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