- Mizuho Corporate Bank (New York, NY)
- …and ITSM process roadmap. Responsibilities: + Facilitate the building of the ITSM roadmap. + Lead projects and initiatives in the transformation of IT ... Director, ITSM Transformation Delivery Partnering with the Executive Director...the Executive Director of IT Service Management, the Director ITSM Transformation Delivery will drive projects in process architecture,… more
- NCR Atleos (Atlanta, GA)
- …ServiceNow Lead with strong administration, development, and support skills on ServiceNow ITSM and CSM. The ServiceNow Lead role will work closely with ... tailored to the customer requirements * Creation/implementation/modification of ServiceNow ITSM /CSM/ others components * Monitor technical documentation and assist/participate… more
- Wolters Kluwer (New York, NY)
- **The Lead Enterprise Architec** t is responsible for requirements, architecture, design, development, test and provide production support for **ServiceNow** ... requirements, solution architecture, quality assurance and production support. + Maintain and lead the solution architecture for the ServiceNow platform. + Work with… more
- PulteGroup (Englewood, CO)
- …role directly responsible for the design and maintenance of our IT Service Management ( ITSM ) tool as well as enabling and coordinating our ITSM standards within ... will help enforce ITIL-based framework standards and ensure smooth operation of ITSM software to enable appropriate workflow, reporting, and automation. You will… more
- Vertafore (Denver, CO)
- …and India Application deadline: 6/26/2024 JOB DESCRIPTION Vertafore is looking for an Sr. ITSM Analyst to join our SaaS Operations organization. The Sr. ITSM ... organization. You will collaborate with cross-functional teams, analyze processes, and lead continuous improvement efforts. If you are enthusiastic about optimizing… more
- MUFG (Jersey City, NJ)
- …more details. **Job Summary:** We are seeking a well-rounded and motivated ServiceNow ITSM Developer to join our dynamic team. As a ServiceNow technical expert, you ... play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management… more
- General Dynamics Information Technology (Las Vegas, NV)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **ServiceNow Developer - ITSM ** GDIT is your place. You make it your own by bringing your ... is smarter. Our work depends on a ServiceNow Developer- ITSM joining our team to support the Department of...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- NCR Atleos (Frisco, TX)
- …and support the successful delivery of technology-based IT change initiatives. + Lead the application of a structured methodology for Change Management activities ... + Drive steady state and continuous improvement in the ITSM operations support of the organization . + Schedule...operations support of the organization . + Schedule and lead the Change Advisory Board (CAB) meetings to perform… more
- ADM (Erlanger, KY)
- **87188BR** **Job Title:** Sr Manager ITSM - Applications **Department/Function:** Information Technology **Job Description:** **Senior Manager ITSM - ... measuring & monitoring + Demonstrated ability to work with others, to lead and influence process and organizational change and improvements + Excellent written… more
- General Dynamics Information Technology (Chantilly, VA)
- …**US Citizenship Required:** Yes **Job Description:** Join GDIT as an ITSM Incident Management Analyst, where you'll leverage ITIL practices and ServiceNow ... + Proficient in ITIL frameworks and ServiceNow or equivalent ITSM application. + 3+ years in systems administration, preferably...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- SAIC (Washington, DC)
- **Description** SAIC is seeking an experienced ServiceNow and ITSM Manager to join our team supporting a US government agency in the National Capital Region. As a ... to support various modules and capabilities including IT Service Management ( ITSM ), IT Operations Management (ITOM), Workplace Service Delivery (WSD), Software Asset… more
- Lineage Logistics (Novi, MI)
- A Lineage Logistics ITSM Implementation Project Manager is responsible for the successful implementation of large, complex, global technology projects. The role ... Operations Management, SaaS implementation is preferred . One or more ITIL, ITSM certifications is preferred . Project management certification is preferred Required… more
- Veracity Consulting Group (Glen Allen, VA)
- …leadership with deep subject matter expertise related to ServiceNow ITSM product capabilities and complimentary technologies in a client-consulting environment ... and Procurement Management; Customer Service Management, Custom Scoped Applications, ServicePortal. Lead all technical aspects of the project delivery and solution… more
- Veracity Consulting Group (Glen Allen, VA)
- …Veracity is immediately seeking a Solution Architect with deep experience in ITSM /CMDB/CSDM to join our fast-growing ServiceNow Practice team. The resource will be ... as needed + Be the primary voice of the project team, directing other lead developers and business process consultants and project managers on best practices for… more
- New York State Civil Service (Albany, NY)
- …planning, execution, monitoring and controlling activities for assigned projects within the ITSM tool* Lead issue resolution activities related to projects and ... and training* Participate in governance as needed by PMO lead or program manager* Provide project reporting, project change...to help resolve issues and conflicts* Work with PMO lead to review quality in project management and program… more
- CACI International (Ashburn, VA)
- …**What You'll Get to Do:** CACI is currently looking for an Enterprise Service Desk Lead with IT Service Management ( ITSM ) experience to join our BEAGLE (Border ... with JIRA Service Desk. + Experience with large scale ITSM and implementations + Demonstrated skill to lead... ITSM and implementations + Demonstrated skill to lead a large 365x24x7 on-call service desk team supporting… more
- Navistar, Inc. (Lisle, IL)
- Position Overview Navistar is looking for a Lead IT Service Management Product Owner to support our Digital Transformation Journey. In this role you will be ... responsible for IT Service Management ( ITSM ) and IT Operations Management (ITOM). You will be...Management (ITOM). You will be expected to play a lead role in the architecture and oversight of a… more
- SAIC (Washington, DC)
- **Description** The Customer Experience Lead serves as the Voice of the Customer, responsible for ensuring a positive overall customer experience across the scope of ... maintaining Service Level Agreements (SLAs), analyzing IT Service Management ( ITSM ) system tickets to identify areas for improvement, and...are met or exceeded to meet customer expectations. + ITSM Ticket Analysis: Monitor and trend ITSM … more
- MCPc Holdings, Inc. (Cleveland, OH)
- …technical support and providing technical guidance + 4+ years' experience as a technical lead + Familiarity with ITSM software + 2-Year degree desired + Project ... other Teams. + Look for Continual Service Improvements for assigned Customers + Lead and manage Delivery Coordinators in support of contracted services. + Assist… more
- CACI International (Bethesda, MD)
- IT Project Lead - TS/SCI w/ Poly Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... * CACI is seeking a motivated Senior level Project Lead to augment the CACI Program Management Office (PMO)...processes tailored for the Program. + Identify and document ITSM related requirements using government provided tools, ensuring there… more