- TEKsystems (Omaha, NE)
- Description We are seeking a skilled IVR Developer with expertise in few or more of IVR development technologies VXML, GDF, IVR , Cyara, Avaya, Genesys, ... be responsible for designing, developing, and maintaining interactive voice response ( IVR ) systems to enhance customer experience and streamline operations. Skills… more
- Insight Global (Austin, TX)
- Job Description We are seeking a skilled IVR Developer with expertise in few or more of IVR development technologies VXML, GDF, IVR , Cyara, Avaya, Genesys, ... be responsible for designing, developing, and maintaining interactive voice response ( IVR ) systems to enhance customer experience and streamline operations. Design… more
- Capgemini (New York, NY)
- IVR Chatbot Developer (Genesys focus) Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where ... inclusive world. **Location - Newark NJ** **Job Description** We are seeking an experienced IVR Chatbot Developer with a focus on Genesys Cloud CX to join our team… more
- DISH Network (Englewood, CO)
- …and Responsibilities** We're seeking a strategic, customer-first leader to modernize and elevate our IVR and Chat platforms for the DISH business. As the Manager of ... IVR & Chat, you will lead efforts to modernize and...manager with a proven track record of success in IVR and chat + Experience operating within the agile product… more
- Citigroup (Johnson City, TN)
- …+ Works with technology project managers, UAT professionals and users to standardize procedures and practices for an application testing strategy/approach. ... Responsibilities may also include software quality assurance testing. + Executes task to support various testing activities for assigned area related to quality control, user acceptance testing, and various analysis activities. + Within defined procedures,… more
- SSM Health (Fond Du Lac, WI)
- …Plans coordinates and implements care to the adult patient in the Cardiac Cath Lab. Ensures that quality care is provided in an efficient and safe manner consistent ... with the unit's standards of care and demonstrates competency skills appropriate to the clinical area. **Job Responsibilities and Requirements:** **PRIMARY RESPONSIBILITIES** + Performs on the Cath Lab procedure team as circulator, scrub, or monitor. +… more
- SSM Health (St. Louis, MO)
- …Plans coordinates and implements care to the adult patient in the Cardiac Cath Lab. Ensures that quality care is provided in an efficient and safe manner consistent ... with the unit's standards of care and demonstrates competency skills appropriate to the clinical area. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Performs on the Cath Lab procedure team as circulator, scrub, or monitor. + Performs in… more
- LA Care Health Plan (Los Angeles, CA)
- …all administrative, planning, monitoring and integration aspects of Call Center, Converge IVR /CVP, In House WebEx, Right fax, Cisco Universal Call Manager and UCCE ... other staff. Duties Lead the troubleshooting and design efforts, including IVR /CVP, WebEx, Cisco phone technologies. Installs, configures, and maintains complex… more
- The Cigna Group (Morris Plains, NJ)
- …as the principal designer for our complex Interactive Voice Response ( IVR ) software application system and subsystems. + Identify application development solutions, ... and provide on-going support for the applications. + Lead an IVR development team for planning, scheduling, status reporting, production release, production… more
- Covenant Health Inc. (Knoxville, TN)
- …(CTO) program.= Position Summary: Provides nursing services to Interventional Radiology ( IVR ) Lab patients in accordance with established nursing standards and ... digital line and fluoroscopic equipment. + Attends to patient needs during IVR / radiological procedures and/or studies as required. + Develops and contributes to… more
- Pearl Interactive Network (Columbus, OH)
- …role oversees the design, configuration, and maintenance of Salesforce solutions, IVR , chatbots, VOIP telephony, and CRM/KM tools. The Technology Manager ... implement chosen solutions. + Ensure integration and seamless operations of intelligent IVR , chatbots, live chat, VOIP telephony, ACD/CTI, CRM, KM, and other… more
- City of New York (New York, NY)
- …expertise - Manage the User Support area of the Finesse Interactive Voice Response ( IVR ) by working with other FISA-OPA Units and the Office of Technology and ... BMC Remedy software - ticketing system - Technical understanding of telecommunications systems, IVR and IVR Reporting systems - Proficiency in Microsoft Office… more
- DISH Network (Englewood, CO)
- …design of user interfaces for customer-facing tools, including self-service portals, IVR systems, chatbots, and agent dashboards, ensuring a seamless and intuitive ... Solution Design & Development:** + Design and develop AWS Connect contact flows, IVR systems, routing strategies, and other customer service tools to enhance both… more
- Covenant Health Inc. (Knoxville, TN)
- …Performs 3-D angiography cath volume measurements and intraprocedural CT scans. The IVR tech is expected to exercise independent judgement and discretion in ... other departments, as well as other Covenant Facilities in IVR /Hybrid/Cath Lab. Maintains established policies and procedures, objectives, quality assurance… more
- City of New York (New York, NY)
- …expertise. - Managing the User Support area of the Finesse Interactive Voice Response ( IVR ) by working with other FISA-OPA units and the Office of Technology and ... BMC Remedy software - ticketing system - Technical understanding of telecommunications systems, IVR and IVR Reporting systems - Proficiency in Microsoft Office… more
- Pearl Interactive Network (Columbus, OH)
- …+ Oversee and optimize the use of contact center technologies, including IVR , chatbots, ACD, CRM platforms, and omnichannel communication tools. + Analyze call ... operations. + Hands-on experience with contact center technologies such as IVR , chatbots, ACD, VOIP telephony, CRM platforms, and workforce management tools.… more
- ChenMed (Columbus, OH)
- …of appointment information, including, date, time, location, etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other ... approved web IVR for authorization processing). + Completes orders with proper documentation on where patient is scheduled and how patient was notified. + Referrals… more
- ChenMed (Lakeland, FL)
- …of appointment information, including, date, time, location, etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other ... approved web IVR for authorization processing). + Completes orders with proper documentation on where patient is scheduled and how patient was notified. + Referrals… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …UNIX, Novell and Microsoft networking environments, Interactive Voice Response ( IVR ) systems and Computer Technology Integration (CTI) systems. **Required ... carrier, broad band coaxial cable, video, telephony, Interactive Voice Response ( IVR ) system, Computer Telephony Integration (CTI) systems, wiring systems and fiber… more
- ChenMed (Jacksonville, FL)
- …of appointment information, including, date, time, location, etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other ... approved web IVR for authorization processing). + Completes orders with proper documentation on where patient is scheduled and how patient was notified. + Referrals… more
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