- TEKsystems (Omaha, NE)
- Description We are seeking a skilled IVR Developer with expertise in few or more of IVR development technologies VXML, GDF, IVR , Cyara, Avaya, Genesys, ... & Qualifications Qualifications: * Technical Skills: o Proficient in VXML, GDF, and IVR application development. o Expertise in few or more of IVR … more
- Insight Global (Austin, TX)
- Job Description We are seeking a skilled IVR Developer with expertise in few or more of IVR development technologies VXML, GDF, IVR , Cyara, Avaya, ... be responsible for designing, developing, and maintaining interactive voice response ( IVR ) systems to enhance customer experience and streamline operations. Design… more
- Capgemini (New York, NY)
- IVR Chatbot Developer (Genesys focus) Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where ... Newark NJ** **Job Description** We are seeking an experienced IVR Chatbot Developer with a focus on...components. **Requirements:** + Minimum 3 to 5 years of application development experience implementing multichannel self-service/ IVR and… more
- DISH Network (Englewood, CO)
- …**Job Duties and Responsibilities** We are looking for a talented **Senior UX/UI Designer/ Developer ** with expertise in **AWS Connect** to join our IT team. In this ... design of user interfaces for customer-facing tools, including self-service portals, IVR systems, chatbots, and agent dashboards, ensuring a seamless and intuitive… more
- DISH Network (Englewood, CO)
- …**Job Duties and Responsibilities** We're looking for a Senior AWS Connect Developer with a strong background in AWS Connect services and architecture. Your ... for modern business needs. As a Senior AWS Connect Developer , you will play a crucial role in driving...IAM, CloudWatch). + Strong understanding of contact center operations, IVR systems, and call routing. + Experience with Python,… more
- NTT DATA North America (Irving, TX)
- …organization, apply now. NTT DATA's Client is currently seeking a **Python AI Developer ** to join their team **Hybrid** in **Irving, Texas (US-TX), United States ... with strong Python Coding skills. + 4-5 years of Application Management and Development experience with Data Bricks, ADLS...scikit learn, Tensor flow etc. + Experience with Chat, IVR , Banking will be plus. + Google Cloud (GCP)… more
- Guardian Life (New York, NY)
- …Business intake channels such as Customer-facing portal applications, call center applications, IVR and chatbots are all powered by our APIs and provide unified ... robust, scalable software integration solutions that are Production ready + Engineer application integrations using messaging solutions, events, and REST APIs + Work… more
- Henry Ford Health System (Troy, MI)
- …Training: None Experience: Three (3) years in the position above, as a Full Stack Application Developer , as a Software Developer , or in a related occupation; ... be written; design, code, test, deploy, document, and maintain programs; troubleshoot application issues and data issues when they arise; provide production support… more
- Marriott (Bethesda, MD)
- …is strategic in nature with a strong component of hands on lead- developer responsibilities. This pivotal role involves leading the design, deployment, and ... NLP Tools for sentiment and trend analysis o Intelligent ACD/ IVR Platforms for globally dispersed contact centers o ML...minimum of 3+ years as a Solution Architect, Lead Developer or Lead Engineer * 5+ years of relevant… more
- Bright Horizons (Newton, MA)
- …or bachelor's degree in a technical field + Genesys Cloud CX: Developer (GCX-GCD), + Architect (GCX-ARC) and/or Scripting (GCX-SCR) Certification + Genesys Cloud ... + Experience supporting contact center operations and technology (reporting, dialers, IVR , ACD, WFM, QA, gamification, etc.). + Knowledge of API protocols,… more
- Capgemini (El Paso, TX)
- …establish procedures that achieve business objectives. + Expertise/Experience with the application and infrastructure ecosystem in terms of Products and technologies ... Knowledge Management (KM), Quality Assurance (QA), Training, Technology (CRM/KM, IVR /ACD, WFM, QM, etc.), Performance Management, Financial Management, Contract… more
- Amazon (Dallas, TX)
- …center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, ... Salesforce, etc. - 3+ years designing and implementing NLP/NLU ( IVR or chat) solutions using at least one major...and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview… more