- Stanford Health Care (Palo Alto, CA)
- …information systems + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide ... analytical assistance to junior team members to resolve application incidents, maintenance items,...information technology teams including Infrastructure, Integration, Reporting, and the help desk + Lead small to medium… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... assistance to junior team members to resolve application incidents, maintenance items,...information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... assistance to junior team members to resolve application incidents, maintenance items,...information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented… more
- Stanford Health Care (Palo Alto, CA)
- …Management processes. + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required. + Provide ... analytical assistance to junior team members to resolve application incidents, maintenance items,...information technology teams including Infrastructure, Integration, Reporting, and the help desk . + Implement and direct changes… more
- Home Depot (Austin, TX)
- …training, and knowledge is shared across the Support Desk Services business for VPN/Connectivity, Networking/Firewall, Security/Virus, Training/Knowledge Mgmt, ... consultation, and direction for projects outside of the Support Desk + Drives alignment and improvement across the IT...inboxes, CMS L2 phone queue) + Creates reports to help run business needs (daily, weekly, monthly metrics; customer… more
- Stanford Health Care (Palo Alto, CA)
- …**What you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Act as a ... a third level of support while mentoring and training junior staff members + Participate in and frequently facilitate/organize...recommendations for support improvements, and integrate changes into the Help Desk function to improve first call… more
- Wipfli LLP (Eau Claire, WI)
- …independently and collaboratively in a team environment. + Prior experience with computer systems or help desk support is a plus. + Must be legally authorized to ... a degree in Information Technology, Computer Science, or Networking (Sophomore or Junior preferred). + Familiarity with Windows OS and Microsoft Office Suite. +… more
- Carnegie Mellon University (Pittsburgh, PA)
- …other face-to-face service areas. + **Entry-Level Technical Roles** IT support/ help desk , data entry, lab technician roles, or junior web development. **What ... pass, access to our Family Concierge Team (https://www.cmu.edu/hr/work-life/support/family-child-care-resources/index.html) to help navigate childcare needs, fitness center access (https://athletics.cmu.edu/recreation/facilities)** **,**… more
- Applied Research Solutions (St. Louis, MO)
- …as needed, and route trouble tickets & support requests as required to Service Desk . + Review and automate workload deployments in support of the POX Customers site ... on users off the same stack. This person will help automate the configuration and deployment of said solutions...bug fixes). + Provide mentorship and technical guidance to junior engineers to solve complex problems. + Ensure the… more
- Battelle Memorial Institute (West Jefferson, OH)
- …guide solid decision making. Provides coaching and basic training to junior team members. **Schedule:** Friday: 2000-0600 Saturday: 2000-0600 Sunday: 2000-0600 ... roles at fixed post locations: lobby, visitor center, security credential desk , checkpoints, perimeter inspections and temporary assignments. + Follows standard… more
- Oatey (Cleveland, OH)
- …out the necessary visualizations. + Replace the legacy Tableau dashboard for our Service Desk with a new one created with Power BI, enhance and extend the ... Technology & Business or equivalent/related degree. + **Year** : Junior or Senior + **GPA** : 3.0 or greater...$20.00 USD Hourly At Oatey we are committed to help our Associates grow their career. Apply today and… more
- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive IT… more
- Spectrum Comm Inc (Jacksonville, FL)
- …IT teams for escalated issues or specialized support needs. + Mentor and assist junior help desk staff, providing guidance on troubleshooting methods and ... Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in… more
- Shuvel Digital (Washington, DC)
- …efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer ( Junior ) to join our team supporting ... this contract. The Help Desk Engineer will troubleshoot issues to provide excellent customer service and support to system stakeholders. Work Location This is a… more
- Waystar (Louisville, KY)
- …feedback to improve internal documentation and workflows. Mentorship & Leadership + Mentor junior Help Desk technicians and assist with onboarding and ... technician who serves as a technical leader within the Help Desk team. This role focuses on...role focuses on handling complex end-user support requests, mentoring junior technicians, and ensuring high-quality service delivery. While not… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- SMX (Dahlgren, VA)
- Senior Help Desk Specialist (4406)at SMX(View all jobs) (https://www.smxtech.com/careers/) Dahlgren, VA SMX is looking for a highly motivated Senior Help ... of Naval Surface Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support within the … more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0429 ... Lead manages and oversees the daily operations of a help desk team, ensuring efficient and effective...adequate coverage for service delivery. o Mentor and train junior staff members, fostering their technical and professional development.… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician (Tier II) to join our team in Aberdeen Proving Ground, ... + DoD Secret Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support for mission-critical… more
- General Dynamics Information Technology (Langley AFB, VA)
- …Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support,Networking Tools,Technical Support **Certifications:** CompTIA ... Specifically, you will be providing Tie-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. **Task: Network Monitoring/… more
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