- General Dynamics Information Technology (Washington, DC)
- …listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive… more
- Shuvel Digital (Washington, DC)
- …efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer ( Junior ) to join our team supporting ... teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS)...this contract. The Help Desk Engineer will troubleshoot issues to… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Provide customer onboarding and offboarding. + Provide account management support . + Provide 24/7 Tier 1 support … more
- SMX (Dahlgren, VA)
- …or a related field + Minimum of 6 years of professional experience in Industry, Federal or DoD Help Desk Support + Experienced in using a help desk ... looking for a highly motivated Senior Help Desk Specialist to join our team in support...role involves diagnosing and resolving complex technical issues, mentoring junior staff, and ensuring high levels of customer satisfaction.… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …Helpdesk Lead manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support . This role involves ... Team Leadership: o Oversee the daily activities of the help desk team, providing guidance, support...adequate coverage for service delivery. o Mentor and train junior staff members, fostering their technical and professional development.… more
- General Dynamics Information Technology (Langley AFB, VA)
- …**Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support ,Networking Tools,Technical Support ... most complex technical challenges. GDIT is seeking an enthusiastic Junior Network Engineer seeking to expand his/her experience in...Desk services across a global enterprise. **Task: Network Monitoring/ Help Desk Support Subtasks.** +… more
- Insight Global (San Leandro, CA)
- …Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in ... lead responsibilities. Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and technical expertise… more
- GovCIO (Alexandria, VA)
- **Overview** GovCIO is currently hiring aSenior IT Support Help Desk Specialistto join our team, supporting a critical program with the US Coast Guard. This ... be a hybrid remote position. **Responsibilities** The Senior IT Support Help Desk Specialist will... processes. + Mentor and provide expert coaching to junior members of the support team, acting… more
- Spectrum Comm Inc (Jacksonville, FL)
- …teams for escalated issues or specialized support needs. + Mentor and assist junior help desk staff, providing guidance on troubleshooting methods and ... field, or equivalent combination of education and experience. + 4+ years of experience in help desk or desktop support roles, with at least 1 year in a… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support for mission-critical personnel ... for Services and Development. Link Solutions is seeking a Help Desk Technician (Tier II) to join...desk experience. + Experience providing Tier II technical support . + Proficiency with Microsoft Office products. Preferred: +… more
- Daisy Brand (Casa Grande, AZ)
- …technologies + Configure and deploy workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues and act ... Help Desk Analyst Job Details Job... Help Desk Analyst Job Details Job Location Casa Grande...for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support … more
- Robert Half Technology (Madison, WI)
- Description Overview The Senior Help Desk Technician provides advanced technical support to end users across a mixed remote and on-site environment. This ... role handles escalated issues, maintains support standards, and assists with the stability and performance...of troubleshooting steps and solutions. * Provide guidance to junior technicians and contribute to knowledge base development. *… more
- SHI (Austin, TX)
- …and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees ... in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level...II provides both Level 1 and Level 2 technical support to end-users, efficiently managing a wide variety of… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- … support environments. Required Qualifications: * Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR ... Service Desk Incident Manager Clearance Required: Secret Clearance Locations:...IT process improvement. + Train and provide guidance to junior personnel as needed. + Maintain efficiency and performance… more
- Robert Half Technology (Nashville, TN)
- …Microsoft Certified Solutions Expert) are a plus. + Ability to mentor and support junior team members effectively. + Exceptional problem-solving skills and ... Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you...Problem Resolution: Serve as the highest level of technical support , resolving the most complex issues related to hardware,… more
- University of Pennsylvania (Philadelphia, PA)
- …to call home for work and play. Posted Job Title Racquet Sports Front Desk Staff Job Profile Title Temporary Employee - Non-Exempt Job Description Summary This ... position is necessary to provide the operational support to safely, and efficiently manage the day to...Respond to inquiries about memberships, private lessons, clinics, programs, junior clinics, and summer camp. - Process payments accurately… more
- NTT America, Inc. (NY)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Trade Desk Business Analyst - ONSITE 4 Days to join our team in New ... + Take ownership of complex, high-profile projects, and may mentor and guide junior analysts. Monitor the effectiveness of new processes and provide ongoing … more
- Compass Group, North America (Charlotte, NC)
- …PM WE ARE a family of companies delivering the best in food, hospitality, and support services. As the leading foodservice and support services company in the ... Special projects as assigned **Qualifications:** + Pursuing Bachelor's, as a rising Junior or Senior, in accounting or similar undergraduate program with a **minimum… more
- Chenega Corporation (St. Louis, MO)
- … calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests received. ... The ** Junior Helpdesk Specialist** provides superior customer service in support of customer requests when contacting the Single-Point-of-Contact IT Service … more
- Gama-1 Technologies (Norfolk, VA)
- …related field (or equivalent experience). + 0-2 years of experience in in IT support , help desk operations, or system administration. + Foundational ... Summary GAMA-1 Technologies, LLC seeks a detail-oriented and motivated Junior System Administrator to support the administration, maintenance, and monitoring of… more
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