- General Dynamics Information Technology (Offutt AFB, NE)
- …Strong understanding of ITIL framework + Familiarity with Knowledge-Centered Service ( KCS ) principles + Technical writing experience **Key Attributes:** + Strong ... Knowledge Practitioner CKP - Km Institute (KMI) + ITIL v3 or v4 Foundation + KCS v6 Practices - Knowledge Centered Services **GDIT IS YOUR PLACE:** + 401K with… more
- Jabil (Austin, TX)
- …of BMC IPMI 2.0 and DCMI1.5, like IPMI Messaging, SDR, SEL, FRU, SOL, IPMB, LAN, KCS , event log, PEF, ME, NM, PECI. + Independently porting skill of BMC to custom HW ... or algorithm. + Experience in participating in at least one whole server project cycle. + Experience in Redfish or BMC WebUI or Linux kernel development + Influence others and share best practices + Understand and meet customer needs and expectations + Work as… more
- State of Colorado (Golden, CO)
- …appropriate , and helpful. + Drive k nowledge c entered s upport ( KCS ) by providing detailed guidance for capturing, structuring, reusing, and improving the ... knowledge articles that enable processes, functions, and other capabilities that improve a service provider's efficiency and effectiveness . + Using ITI L 4 p roblem m anagement techniques, analyze the s ervice r equest data to identify trends. Make… more
- BAE Systems (Endicott, NY)
- …from design to production. Build capability and drive best practices in SPC, FMEA, KCs , MSA, and Control Plans that result in favorable impacts to the business. + ... Collaborate with IPT for planning, execution, and management of risk mitigation, process improvements, and compliant process implementation and assurance. + Ensure products conform to established company and regulatory performance and quality standards. Manage… more
- Koniag Government Services (Grand Junction, CO)
- …will follow Information Technology Infrastructure Library (ITIL), Knowledge-Centered Support ( KCS ), HDI best practices and established procedures and processes. ... **Essential Duties and Responsibilities:** + Diagnosing and resolving routine problems for a wide variety of applications, operating systems, and equipment such as installation, configuration, optimization, upgrading, troubleshooting, and maintenance of… more
- RKON (Chicago, IL)
- …- internal training program (within 3 months) + Knowledge Centered Service ( KCS ) v6 Fundamentals certification (within 6 months) + HDI Support Center Analyst ... certification (within 6 months) + MS-900 Microsoft 365 Fundamentals (within 9 months) + Hardware vendor training/certifications, as required Compensation: The expected base salary for this position is $45,000. This position is also eligible for quarterly base… more
- Broadcom (Pittsburgh, PA)
- …follow-up coaching for less-experienced team-members.** **Utilize Knowledge Centered Service ( KCS ) processes to appropriately reuse, create, update, publish, and ... retire knowledge. Collaborate with colleagues in developing knowledge content.** **Adhere to best practices and case hygiene in the case resolution methodology.** **Participate in the weekend on-call rotation for Severity 1 support.** **Expand product… more
- Vontier (Akron, OH)
- …mindset. + Experience with ITIL/ITSM methodologies is a plus + Experience with KCS , DevOps, and Agile methodologies is a plus. _To perform this job successfully, ... an individual must be able to perform each of these essential functions at a satisfactorily level._ _Other essential and non-essential functions may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the… more
- Insight Global (Oklahoma City, OK)
- …of equipment . AV Troubleshooting experience Experience maintaining knowledge-centered support ( KCS ) . Knowledge in Artificial Intelligence (AI) . Computer Science ... Degree . A+/Network+ Certification . Experience supporting over 500+ applications Understanding of scripting languages (eg PowerShell, JavaScript, HTML, CSS, XML, JSON) null We are a company committed to creating diverse and inclusive environments where people… more
- Chick-fil-A (Atlanta, GA)
- …track analyst performance + Ensure that direct reports receive proper QA advisement, KCS mentoring, and other necessary training to be successful in role + Provide ... feedback to the Chick-fil-A HELP Leadership Team on performance metrics. + Work closely with Workforce Management to make sure proper staffing and coverage is in place for IT support + Recognize employees for exceeding expectations and/or creating remarkable… more
- Energy Northwest (Richland, WA)
- …the System Administrator for the Treasury Management System (TMS), Kyriba Cash System ( KCS ), and other Treasury systems and processes. Assist in upgrading of systems ... when required; trouble-shooting problems, designing and implementing reports; and maintaining interfaces with other systems. Perform analysis and system summaries for inclusion in the annual Audited Financial Statements, Monthly Treasury Services Report, and… more
- BAE Systems (Nashua, NH)
- …in accordance with AS9102 requirements. Implement AS9145 best practices in SPC, FMEA, KCs , MSA, and effective control planning that result in improved quality and ... delivery. + Extract data for visual presentations to effectively communicate positions, issues, or drive actions. + Investigate problems and develop disposition and corrective actions for discrepancies using proven root cause and corrective action (RCCA)… more
- Chick-fil-A (Atlanta, GA)
- …as remote access tools, automation scripts, and monitoring platforms + Using KCS methodology contributes to the knowledge base by flagging, editing, and creating ... articles + Follow all Standard Operating Procedures + Advocate for the restaurants and own issues until completion + Maintain restaurant and business acumen by attending and passing all required training to support the platforms and restaurants + Support… more
- Jabil (Austin, TX)
- …of BMC IPMI 2.0 and DCMI1.5, like IPMI Messaging, SDR, SEL, FRU, SOL, IPMB, LAN, KCS , event log, PEF, ME, NM, PECI. + Independently porting skill of BMC to custom HW ... or algorithm + Experience in participating in at least one whole server project cycle + Experience in Redfish or BMC WebUI or Linux kernel development Comp/ Salary Range: $127,300/ $178,200/ $229,200 Target Bonus Annually: 20% BE AWARE OF FRAUD: When applying… more
- Cisco (Chicago, IL)
- …membership, or certification in relevant knowledge management communities such as KCS , APQC, or KMWorld. \#WeAreCisco #WeAreCisco where every individual brings their ... unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company,… more
- Intuit (Atlanta, GA)
- …targets. + Lead the development of a knowledge center support ( KCS )-based comprehensive, continuously improving knowledgebase for incident resolution and user self ... service + Provides staff leadership, direction, supervision, training and development. + Drive continuous improvements to internal processes and to the customer experience overall + Communicate regularly with staff through group meetings and individual… more
- Celestica (Richardson, TX)
- …Knowledge of BMC including IPMI, SDR, SEL, FRU records, SOL, IPMB, Side-band LAN, KCS and KVM. + Knowledge of Redfish and other management protocols. + Experience ... with board bringup. + Working knowledge of BMC related Hardware such as ARM, BMC chip (AST 2500, AST2600, Pilot 4 etc.), HW-monitor and Super-IO, NC-SI NIC, phy. + Working knowledge of common bus such as I2C, IPMB, PMBUS, SPI, LPC, UART, JTAG. + Experience… more
Related Job Searches:
Kcs Railroad