- ManpowerGroup (Mayfield, OH)
- Our client is seeking a BMC Remedy Engineer to join their team. As a BMC Remedy Engineer, you will be part of the IT Operations support team, focusing on ... maintaining and enhancing BMC Remedy /Helix systems. The ideal candidate will...and performance. + Build and maintain automated workflows using BMC TrueSight Orchestrator and related tools. + Lead… more
- ManpowerGroup (Mayfield, OH)
- Our client is seeking a dedicated BMC Remedy Helix Developer to join their team. As a vital member of the IT Operations department, supporting the ITSM, ITOM, ... send your updated **WORD format** resumes to **###@experis.com** for review **Job Title: BMC Remedy Helix Engineer** **Location: REMOTE** **W2 Role** **12 Months… more
- CACI International (Sterling, VA)
- …+ TS/SCI with Poly required + Experience with major ITSM platforms (eg, ServiceNow, BMC Remedy ) + ITIL certification in Problem Management + Strong knowledge of ... Network Problem Management Quality Assurance Lead Job Category: Information Technology Time Type: Full...seeking an experienced ITIL Network Problem Management Quality Assurance Lead to ensure the effectiveness and efficiency of our… more
- Intrepid Solutions and Services (Bethesda, MD)
- …IA, CM, and CND disciplines. + Familiarity with ITSM platforms such as ServiceNow or BMC Remedy . + Knowledge of NIST and DoD cybersecurity frameworks. + Project ... **Overview** We are seeking an experienced Configuration Management Lead to support a future program supporting an...their National Media Exploitation Center (NMEC) enterprise. The CM Lead will be responsible for establishing and maintaining the… more
- CACI International (Sterling, VA)
- …concepts and technologies + Experience with ITSM tools and platforms (eg, ServiceNow, BMC Remedy ) + Strong analytical and problem-solving skills + Excellent ... Network Request Fulfillment Quality Assurance Lead Job Category: Information Technology Time Type: Full...a detail-oriented and experienced Network Request Fulfillment Quality Assurance Lead to ensure the highest standards of quality in… more
- CACI International (Sterling, VA)
- …best practices + Extensive experience with configuration management tools (eg, ServiceNow, BMC Remedy , Ansible) + Proven track record of successfully ... Configuration Management Lead Job Category: Information Technology Time Type: Full...Opportunity** : We are seeking an experienced Configuration Management Lead to oversee and optimize our organization's configuration management… more
- KeenLogic (Quantico, VA)
- …incidents, requests, and account services through phone, chat, email, walk-ins, and BMC Remedy . Success depends on maintaining strong first-contact resolution ... Service Desk Lead Location: Quantico, VA Contract Duration: one year...necessary. + Administer the ITSM toolset, operating effectively within BMC Remedy 's dual-instance environment and ensuring records… more
- Leidos (Arlington, VA)
- …or higher.** **Preferred Qualifications** + Experience with an ITSM platform, specifically BMC Remedy or Service Now + Experience support DAF ... Enterprise IT Service Management (EITSM) system of record (eg, Remedy ). + Processes tech refresh reporting to the Operations...tech refresh reporting to the Operations Manager and Team Lead ; and assists Team Lead with reporting… more
- KBR (Houston, TX)
- …2003, Microsoft(R) Windows(R) XP Professional, Microsoft(R) Office 2003 Professional, IBM Tivoli, BMC Remedy , UNIX, and Linux. + Strong interpersonal skills with ... Resolve non-routine trouble tickets and change requests in the remedy system; report status to supervisor, close tickets upon...user training on hardware, software, and network operations. + Lead and mentor junior staff, as required. + Perform… more
- Leidos (Fort Belvoir, VA)
- …situational awareness of the DTRA IT Infrastructure and supported environments; shall lead restorative actions to ensure all networks, servers, network devices, and ... Agreements (SLA) with those offices. + Creating incident tickets, reports ( BMC Smart Reporting), tasks, and work orders. **Additional Responsibilities:** + Support… more
- Citigroup (Irving, TX)
- …helpful + Experience with enterprise level service management tools (eg, Service Now, BMC Remedy , HP Service Center) preferred + Highly proficient interpersonal ... the business and technical domain experts. This involves taking lead and directing the meeting, keeping focus and attention...documenting causes and action items throughout. **Key Responsibilities:** + Lead Problem Reviews of Severity 1, 2 and 3… more
- Guardian Life (Holmdel, NJ)
- …of ITSM tools and technologies. + Experience with major ITSM platforms (ServiceNow, BMC Remedy , or similar). + Strong analytical and problem-solving skills. + ... of Major Incident, Problem, and Change & Release Management **You Will:** + Lead and manage the Major Incident Management team (including 24/7/365 coverage across US… more
- KeenLogic (Quantico, VA)
- …Oversee tracking and reconciliation of hardware/software assets in systems such as BMC Remedy , GCSS-MC, DPAS, ForeScout, Axonius, and SCCM; ensure accurate ... Summary: KeenLogic is seeking a Program Manager (PM) to lead a major government IT program supporting the Marine...reporting of discrepancies. + Documentation & policy management: Lead the development, review, and publication of SOPs, technical… more
- Kyndryl (Dallas, TX)
- …**Service Management & Tools** + Oversee the use of ITSM tools (eg, ServiceNow, Remedy , BMC ) for ticket lifecycle tracking and SLA compliance. + Drive adoption ... OLAs, and KPIs across Incident, Problem, Change, and Request Management. + Lead daily operations, issue escalations, critical incident management (P1/P2), and root… more
- ManpowerGroup (Mayfield, OH)
- …internal customers and sponsors to gather requirements + Support day-to-day operations of BMC Remedy /Helix platforms + Work on ETL and ELT workflows, ... **Job Title:** Data Warehouse Developer **Location: Remote** **What's the Job?** + Lead efforts in an Agile environment, managing stand-up meetings and storycards +… more
- Alaka'ina Foundation Family of Companies (Newport News, VA)
- …such as: JUNOS Space, Cisco Prime, Flying Squirrel, MeerCat-FS, ArcSight EMS, EMS & BMC Remedy , Wireshark, Notepad++, Joint Management Network (JMN) tool set ie ... in a team environment, and with other departments to quickly solve problems. They may lead and direct the work of others. The individual may be working directly with… more
- TekSynap (Washington, DC)
- …+ Five (5) years minimum experience with Incident, Change, or Knowledge Management systems (ie BMC Helix ( Remedy ) + Three (3) years minimum experience in: + IT ... problem-solving, and decision-making skills. + Proven ability to manage and lead cross-functional teams and projects. + Strong communication and interpersonal… more
- TekSynap (Washington, DC)
- …Five (5) years minimum experience with Incident, Change, or Knowledge Management systems (ie BMC Helix ( Remedy ) + Strong knowledge of IT help desk processes, ... + Excellent analytical, problem-solving, and decision-making skills. + Proven ability to lead and motivate a team, fostering a culture of continuous improvement. +… more
- Capgemini (New York, NY)
- …or business analysis. * Familiarity with other service management platforms (eg, BMC Remedy , Kinetic Data). * Experience with Service Request Management, ... transition, run, and transformation phases within the Servicenow portfolio. * Lead the development of reusable, scalable solution components including proposal… more
- Three Saints Bay (Washington, DC)
- …(DPAS) as well as the application for Information Technology Service Management (ITSM) ( BMC Remedy ). + Perform independent verification of the Asset Compliance ... levels) to have the bench stock replenished. The report shall consider lead time for procurement and rate of consumption **Position Requirements:** + Education:… more