- Morley (Indianapolis, IN)
- …needed) while keeping a positive and upbeat attitude **_Questions Before You Apply?_** Live chat with a Morley Talent Acquisition (TA) Specialist ( ... careers.morleycompanies.com | chat hours: M-F 8 am - 5 pm Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).… more
- Dickinson Financial Corporation (Kearney, MO)
- …banking interactions. Client interactions will be handled through direct video, phone, email, live chat and other electronic forms of communication. The agent ... toggle between video teller and online banking interactions. The agent will work as part of a team under...other forms of client-facing technology such as email and live chat in order to complete banking… more
- OMNICOMMANDER (Santa Rosa Beach, FL)
- Live Chat Support Agent - MUST have Customer Support Experience Santa Rosa Beach, FL (In-Office position, NOT Remote- Only local candidates will be ... and general client concerns + Evaluate customer interactions and issues to Live Chat Manager when appropriate + Create relationships with new customers to better… more
- EchoStar (Englewood, CO)
- …customer needs, and business value to prioritize features and initiatives + **AI Chat & IVR Agent Design & Configuration:** Lead the design, configuration, ... of connectivity. Our business reach spans satellite television service, live -streaming and on-demand programming, smart home installation services, mobile plans… more
- EAB (Washington, DC)
- …for EAB's Digital Agency (Edu Optimization), Digital Brand Awareness Marketing, and Chat Agent solutions. Following an onboarding period, the Senior Director ... new business development for EAB's Digital Agency, Digital Brand Awareness Marketing, and Chat Agent products. Oversee team progress toward annual revenue goals.… more
- Capital One (Mclean, VA)
- …and conversions, particularly with the Discover integration and the creation of a new live agent chat channel, are critical to the Channels organization. ... of a smart, talented team responsible for transforming the customer and agent servicing experiences. You will regularly integrate and influence multiple groups and… more
- Amazon (Austin, TX)
- …in Whole Foods Market, Amazon Fresh, and Amazon Go Stores. You will utilize voice and agent chat for live one-on-one support as well as web portal for ... lower severity technology issue management. You will troubleshoot software and hardware failures and identify network problems when they relate to the above named technologies. Key job responsibilities With guidance, perform a variety of duties, including: -… more
- U-Haul (Phoenix, AZ)
- …N Central Ave, Phoenix, Arizona 85004 United States of America Part-Time Spanish- Bilingual Live Verify Phone Agents work with customers who opt to rent with U-Haul ... the U-Haul app on their smart phone. Spanish- Bilingual Live Verify Phone Agents review the customer's information and...making outbound calls and interacting with the customer via chat to explain and/or obtain the required information to… more
- City of New York (New York, NY)
- …TO: The Call Agent will communicate effectively on the telephone and through live chat to handle calls from different workgroups such as Dog License, Vital ... The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible...to contribute to making NYC a healthy place to live and work. Established in 1805, the New York… more
- Westat (Gaithersburg, MD)
- …environment. **Job Responsibilities:** * Monitor and respond to phone calls, voicemails, emails, and live chat in a timely manner as assigned by Supervisors and ... **29108BR** **Job Title:** Help Desk Agent (Hourly) **Location:** MD - Gaithersburg **Job Description:**...Help Desk Agents who will be responsible for answering live phone calls, responding to voicemails, emails, and … more
- Corning Incorporated (Painted Post, NY)
- …and other large organizations across the world. Job Title: **IT Service Desk Agent ** **Position Details:** + **Location: 21 Lynn Morse Drive; Painted Post, New York ... routing to specialized or advanced level support. Support channels include, phone, chat and walk-up. **RESPONSIBILITIES: ** + Responds courteously and promptly to… more
- City of New York (New York, NY)
- …Representative- Call Agent will communicate effectively on the telephone and through live chat to handle calls from different workgroups such as Dog License, ... sector employment and be able to contribute to making NYC a healthy place to live and work. Established in 1805, the New York City Department of Health and Mental… more
- Mass Markets (Dallas, TX)
- …customer calls in a courteous, timely, and professional manner - including email and live chat + Listen to customers, understand their needs, and resolve ... POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound… more
- Marriott (Chicago, IL)
- …process all guest requests, questions, or concerns via telephone, email, chat , and mobile communication devices. Operate telephone switchboard, process guest ... thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world… more
- Mass Markets (Savannah, GA)
- …Key Responsibilities: + Handle inbound and outbound calls, emails, and live chats professionally and efficiently + Listen actively to understand customer ... year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support + Experience working on state or federal… more
- GE Appliances, a Haier company (Louisville, KY)
- …developing, training, and monitoring AI solutions such as virtual agents, agent assist tools, knowledge automation, generative AI applications, and digital sales ... automation strategy within our customer service operations, supporting voice, chat , messaging, self-service, and B2B (business-to-business) channels. + Develop and… more
- Leidos (Indianapolis, IN)
- …Salesforce + Familiarity with contact center technologies such as intelligent IVR, chatbots, live chat , VOIP telephony, and ACD systems + Understanding of call ... and maintain customer support content including knowledge articles, email templates, and chat scripts + Conduct regular content audits to ensure relevance, accuracy,… more
- Public Consulting Group (Columbus, OH)
- …Field incoming help requests from end users via a variety of intakes including live chat . + Record variations in observed software functionality compared against ... To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will… more
- H&R Block (Folsom, CA)
- …you embrace challenges as opportunities and seek to make a meaningful difference where you live , work, and play, our door is always open. A Typical Day A Typical Day ... in accounting or related field + CPA or Enrolled Agent certification + Experience completing complex returns (individual, trust,...to face and through virtual tools - video, phone, chat , email + Review and complete accurate tax returns… more
- Resideo (Aurora, IL)
- …Guru storm(R) platform features, including call flows, IVR, skills-based routing, agent profiles, queues, and reporting dashboards; Ensure proper user access ... or integration with CRMs like Salesforce). + Knowledge of omnichannel platforms ( chat , email, social media). + Strong analytical and troubleshooting skills +… more
