- Regions Bank (Hattiesburg, MS)
- …logging into the careers section of the system. **Job Description:** At Regions, the Loan Servicing Single Point of Contact Specialist works with customers ... or imminent default borrowers and assists them through the loss mitigation servicing process + Assesses, resolves, and executes appropriate workout solutions + Works… more
- Carrington (Westfield, IN)
- …payment history and new servicer contact information; process payments. + Assist with loan servicing website payments, denied access, password resets. + Respond ... collections activities and may still be learning the loan workout functions performed by the Loan ...inquiries. + Provide status on a wide variety of loan servicing functions including loss draft, short… more
- Carrington (Westfield, IN)
- …payment history and new servicer contact information; process payments. + Assist with loan servicing website payments, denied access, password resets. + Respond ... through Friday from 11am to 8pm.** The Early Stage Collections Specialist will be responsible for counseling borrowers on...experience in a customer service/call center environment and /or loan servicing experience + Experience in the… more
- First Horizon Bank (Knoxville, TN)
- …at serving their customers one opportunity at a time. **Position Overview:** The Single Point of Contact (SPOC) Default Servicing Specialist role is responsible ... lending operations, or customer service. + Helpful to have default servicing , collections , loss mitigation experience with understanding of modifications,… more
- PNC (Charlotte, NC)
- …and hybrid work environments. As a Loan Support Analyst Senior within Midland's Single Family Rental (SFR) Servicing Team, you will serve as the primary ... and external client requests. Day to day duties include loan servicing functions such as execution of... functions such as execution of complex transactions and collections . Attention to detail is critical due to the… more
- KeyBank (Brooklyn, OH)
- …with all federal, state, and investor requirements, as well as CFPB Servicing Guidelines. **QUALIFICATIONS MUST HAVE** - High School Diploma or GED Equivalent. ... pressure with professionalism and tact. - Familiarity with consumer non-real estate loan products and industry terminology. - Strong business writing and math… more
- PennyMac (Fort Worth, TX)
- …while ensuring the integrity and efficiency. The Senior REACH Specialist will : + CORE LOAN SERVICING + Receive inbound calls through an inbound queue and/or a ... + ESCALATIONS, INVESTIGATIONS, and RISK MANAGEMENT + Manage and resolve intricate loan servicing issues and handle advanced escalations requiring in-depth… more
- Truist (Greenville, SC)
- …of all Investor /Insurer programs available while informing of the decision process. Complete loan research and notations of the servicing file in Mortgage ... States of America) **Please review the following job description:** Operate as the single point of contact for all "pre through" post foreclosure activities related… more
- M&T Bank (Getzville, NY)
- **Overview:** This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through ... and make outbound calls to assigned portfolio of mortgage loan borrowers that are delinquent in their loan...their accounts and document the contact on the mortgage servicing system. + Understand investor's waterfall and required documents… more
- M&T Bank (Clanton, AL)
- **Overview:** This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through ... and make outbound calls to assigned portfolio of mortgage loan borrowers that are delinquent in their loan...their accounts and document the contact on the mortgage servicing system. + Understand investor's waterfall and required documents… more
- Guidehouse (San Antonio, TX)
- …our rapidly growing firm. This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package ... and make outbound calls to assigned portfolio of mortgage loan borrowers that are delinquent in their loan...their accounts and document the contact on the mortgage servicing system. + Understand investor's waterfall and required documents… more