- Regions Bank (Hattiesburg, MS)
- …and logging into the careers section of the system. **Job Description:** At Regions, the Loan Servicing Single Point of Contact Specialist works with ... are going through the foreclosure process as the sole point of contact for the borrower until their financial...default borrowers and assists them through the loss mitigation servicing process + Assesses, resolves, and executes appropriate workout… more
- CBRE (Houston, TX)
- …including: Word, Excel, Power Point and Outlook. Experienced in using loan servicing database system (McCracken Strategy preferred). + Decisions made with ... Loan Servicing Manager Job ID 223951...requests. + Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection,… more
- CBRE (Atlanta, GA)
- …including: Word, Excel, Power Point and Outlook. Experienced in using loan servicing database system (McCracken Strategy preferred). + Decisions made with ... Loan Servicing Manager Job ID 227820...requests. + Provide formal supervision to individual employees within single functional or operational area. Recommend staff recruitment, selection,… more
- Citizens (Johnston, RI)
- …operational processes to improve efficiency by reducing the touchpoints, shifting to single point of resolution, and enhance overall performance. Performance ... Description About Us: Estate Servicing is dedicated to delivering exceptional customer experiences...to make a significant impact on our Deposit and Loan Operations teams. Additional Skills: . Excellent communication and… more
- PennyMac (Fort Worth, TX)
- …delivering an excellent customer experience. The Senior REACH Specialist will : + CORE LOAN SERVICING + Receive inbound calls through an inbound queue and/or a ... INVESTIGATIONS, and RISK MANAGEMENT + Manage and resolve intricate loan servicing issues and handle advanced escalations...and addressing customer inquiries + Provide support to Modification Single Point of Contact (SPOC) by handling… more
- Carrington (Westfield, IN)
- …Assistance" package in compliance with department policies and procedures. + May function as the single point of contact for a borrower. + May need to escalate ... payment history and new servicer contact information; process payments. + Assist with loan servicing website payments, denied access, password resets. + Respond… more
- Carrington (Westfield, IN)
- …Assistance" package in compliance with department policies and procedures. + May function as the single point of contact for a borrower. + May need to escalate ... payment history and new servicer contact information; process payments. + Assist with loan servicing website payments, denied access, password resets. + Respond… more
- CBRE (Houston, TX)
- …including: Word, Excel, Power Point and Outlook. Experienced in using loan servicing database system (McCracken Strategy preferred). + Decisions made with ... + Reviews and interprets loan documents and monitors compliance with loan servicing agreements. + Responsible for managing and reviewing monthly Watch… more
- PennyMac (Cary, NC)
- …as the primary day-to-day liaison between business stakeholders (including mortgage origination, loan servicing , sales, and marketing) and the technical team. ... In this key role, you will be the central point of contact for all business and stakeholder needs,...model. + Deep understanding of the mortgage industry, including loan origination and servicing lifecycle, is a… more
- PennyMac (Fort Worth, TX)
- …Home Retention Specialist I 's primary responsibility is to serve as the customer's single point of contact (SPOC) for investor, state, and company modification ... conditions, status on their review, trial plan, post modification or general loan servicing questions + Conduct outbound call campaigns to secure commitments for… more
- PennyMac (Moorpark, CA)
- …journey. A Typical Day The Loss Mitigation Specialist will serve as the customer's Single Point of Contact (SPOC) for investor, state and company repayment, ... their repayment or forbearance plan, HHF/EHLP, SCRA program or general loan servicing questions + Direct outbound call campaigns to secure commitments for… more
- OneMain Financial (London, KY)
- …Product Support Specialist will be part of a special unit that will be the single point of contact for customer requests and inquiries for cancelation of ... who elects to purchase Optional Products for their OneMain loan , ensuring they are fully aware of the product...Optional products (terms, premiums, cancellations, refunds, etc.), as a single point of contact for customer support… more
- M&T Bank (Getzville, NY)
- **Overview:** This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection ... and make outbound calls to assigned portfolio of mortgage loan borrowers that are delinquent in their loan...their accounts and document the contact on the mortgage servicing system. + Understand investor's waterfall and required documents… more