- Capital One (Washington, DC)
- …you'll have the opportunity to be on the forefront of driving a major transformation within Capital One.What You'll Do: Develop and maintain Splunk dashboards, ... data sources into Splunk using forwarders, APIs, and custom scripts.Support incident response and root cause analysis by providing relevant Splunk data… more
- Arizona Public Service (Phoenix, AZ)
- Major Incident / Incident / Problem Analyst / Senior (ITSM / ITIL) Apply now " Date: Oct 13, 2025 Location: PHOENIX, AZ, US, 85021-1808 Company: APS Our ... business and non-business hours, including weekends to assist with Major Incidents Minimum Requirements Incident / Problem ...to assist with Major Incidents Minimum Requirements Incident / Problem Analyst (ITSM / ITIL) + BS/BA… more
- Guardian Life (Holmdel, NJ)
- Overview: Guardian Life is looking for a dynamic Manager of Major Incident , Problem , and Change & Release Management to join our team! **You Are:** + ... and implementing effective change management practices + Dynamic Manager of Major Incident , Problem , and Change & Release Management **You Will:**… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …, Change, and Problem Management. + Advise ITSM stakeholders on Major Incident Management principles as well as tool-specific configurations such as ... or Wisconsin **Description** We are seeking a ServiceNow ITSM Major Incident Management Specialist to lead and... Management module and workflows + Experience with ServiceNow Incident and Problem Management + Strong understanding… more
- Edward Jones (St. Louis, MO)
- …posting may close early due to the volume of applicants. **Team Overview** As a Major Incident Manager, you will be responsible for leading and managing the ... Major impacting incidents at Edward Jones. The Major Incident manager is both technically competent...Understanding of other ITIL practices and how they integrate ( Problem Management, Event Management, Incident Management, Change… more
- Capgemini (Austin, TX)
- **Job Title:** Major Incident Manager - Major Incident Manager 1 **Location** : Austin, TX (Hybrid - in office /work from home) **Job description:** The ... role of the Major Incident Manager is to undertake management...into Service Management Team and therefore works closely with Incident Management, Problem Management, Change Management, Service… more
- Citigroup (Irving, TX)
- As the Business Command Center (BCC) Major Incident /Cyber Lead, you will play a critical role in ensuring the stability and resilience of Citi's Services ... cyber incident response readiness and build a robust partnership. ** Major Incident Management:** + **_Orchestrate_** the coordination, communication, and… more
- Cognizant (Fort Mill, SC)
- **Job Summary:** We are seeking an experienced and proactive Major Incident Manager with a minimum of 4+ years of hands-on experience in managing high-severity ... **In this role, you will:** + Lead and manage Major Incident bridge calls to drive rapid...+ Manage multiple priorities and apply strong analytical and problem -solving skills. **Work model:** At Cognizant, we strive to… more
- JPMorgan Chase (Columbus, OH)
- Propel operational success with your expertise in Major Incident Management and a commitment to continuous improvement. As a Technology Support III - Major ... seamless user experience. **Job responsibilities** + Own and drive incident management bridge calls and chats with production management,...hand-off to the Root Cause Analysis phase in the Problem Management process. + Working as part of a… more
- Centene Corporation (Austin, TX)
- …respective maintenance, configuration, integration, and management strategies. + Facilitates and leads active major incident calls as a **Senior Major ... and strategies + Manages all system events processing leading to incident notification, problem identification and escalation management according to… more
- JPMorgan Chase (Houston, TX)
- …observability tools + Analyze complex situations and trends to anticipate and solve incident , problem , and change management in support of full stack technology ... systems, applications, or infrastructure + Owns and drives incident management communication with production management, application development, infrastructure… more
- Leidos (Washington, DC)
- **Description** The Digital Modernization Sector has an opening for an Incident / Problem /Queue Manager to work in Washington, DC. **Specific duties include:** ... ServiceNow report for customer and management request + Create automated ServiceNow reports ** Incident & Problem Management** + Responsible to oversee entire … more
- The Hertz Corporation (Raleigh, NC)
- …our IT department. In this role, you'll be in charge of leading the incident / problem management process to resolution and restoring our company's provided IT ... manager should excel at multitasking and remain judicious during major incidents. What You'll Do: + Coordinate and oversee...this role, you'll be in charge of leading the incident / problem management process to resolution and restoring… more
- Warner Bros. Discovery (Atlanta, GA)
- …Role Accountabilities ** Incident Management + Own and manage the end-to-end incident management and major incident processes across the enterprise, ... KPIs to monitor usage, compliance, and performance of the incident management and major incident ...required, including reporting, dashboard creation, and ITSM module familiarity ( Incident , Change, Problem , Knowledge, CMDB, etc.). +… more
- TD Bank (Greenville, SC)
- …**Job Description:** **Department Overview:** The US Business Resilience and Incident Management (BRIM) team is accountable for cross-functional execution of ... the TD Business Continuity Management (BCM) program and Incident Management Protocol (IMP) for all US legal entities. BRIM is responsible for the development and… more
- TekSynap (Springfield, VA)
- …all Incidents. Will act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of ... incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating… more
- Hagerty Consulting, Inc. (NC)
- Incident Management Team (IMT) Member: Response Cadre **Department:** Response **Location:** , NC Hagerty Consulting, Inc. (Hagerty) is the nation's leading ... homeland security consulting firm. Known for its public spirit, innovative thinking, problem -solving, and exceptional people, Hagerty is sought after to work on some… more
- Bloomberg (New York, NY)
- …minutes are taken and distributed. * Support in the execution of protocols with the Incident Management Teams as a responder to major incidents * Monitor and ... Emergency Preparedness and Incident Response Specialist - Americas Location New York...ability to engage diverse teams * Strong analytical and problem -solving skills, with attention to detail. * Willingness to… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …Responsibilities:** + Lead and facilitate technical and management bridge calls during major incidents; assign tasks and distribute post- incident reports. + ... infrastructure issues and recovery actions. + Ensure enterprise-wide alignment in IT incident response and investment decisions. + Analyze incident trends,… more
- Insight Global (Plano, TX)
- …of IT Service Management (ITSM) processes by actively supporting change, problem , and incident management workflows; ensuring timely resolution, minimizing ... an incident manager - Strong ITSM experience ( incident , change, and problem management) - Proven...ITSM and reoccurring incidents - Experience with daily operational incident tickets (not major incidents) - Service… more
