- Fiserv (Omaha, NE)
- …make an impact on a global scale, come make a difference at Fiserv. **Job Title** Major Incident Management Quality Analyst **About your role:** We are ... seeking a detail-oriented and proactive Major Incident Management Quality Analyst to join the FICC (Fiserv Incident Command Center). This candidate… more
- Fiserv (Omaha, NE)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Major Incident Management Workload Coordinator **About your role:** We are ... seeking a detail-oriented and proactive Major Incident Management Workload Coordinator...Command Center technologies and software. + Committed to delivering high- quality service and ensuring customer satisfaction. + Proficient in… more
- IT Concepts (Austin, TX)
- …meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Major Incident Management (MIM) Support Specialist within the ... (VA) End User support and Operations Monitoring contract within Major Incident Management (MIM). +...through agreed metrics including Mean Time to Recovery (MTTR), Incident Resolution Efficiency, Quality Assurance Outcomes, Trends… more
- NiSource (Columbus, OH)
- …ensure alignment of expectations, deliverables, and timelines. **Essential Functions** + Own the Incident , Major Incident and Problem processes. + Ensures ... timely resolution and minimal customer impact. + Oversee critical incident response activities involving major service outages...including at least 4 years in a problem or incident management role. + 3+ Years using… more
- Commonwealth of Pennsylvania (PA)
- County Intellectual Disabilities Program Specialist 1 Incident Management (LG) - Washington Co MH/ID Print ... (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4982416) Apply County Intellectual Disabilities Program Specialist 1 Incident Management (LG) - Washington Co MH/ID… more
- Citigroup (Irving, TX)
- …effectively coordinate responses, facilitate communication, and drive resolution. **Key Responsibilities:** ** Major Incident Management :** + Facilitate the ... Operational Risk Event support, ensuring continuous improvement in the quality of our service offerings. The team enhances business,... or securities services preferred. + Demonstrated experience in Major Incident Management or crisis… more
- BrightSpring Health Services (Louisville, KY)
- …quality reductions of provided IT services. The main goals are to follow incident management protocols and restore provided IT services to normal operation as ... root cause analysis, and cross-functional team collaboration. Responsibilities + Oversees the incident management process and team members that drive incident… more
- AbbVie (North Chicago, IL)
- …accountable for the global Incident Command Center (ICC). The role oversees Major Incident Management (MIM) services, a vital IT operation responsible ... instrumental in offering strategic leadership and comprehensive oversight of the IT incident management process. This role involves leading IT support services… more
- Commonwealth of Pennsylvania (PA)
- …+ Course Title + Credits/Clock Hours 14 WORK BEHAVIOR 2 - EVALUATES QUALITY MANAGEMENT /PERFORMANCE IMPROVEMENT PLANS Analyzes incident and other related ... / Division Code 00211550 Bureau / Division Bureau of Quality Management and Data Review Worksite Address...and monitor program operations. Areas of focus may include risk/ incident management plans, focus group work plans,… more
- Commonwealth of Pennsylvania (PA)
- …. + Yes 09 WORK BEHAVIOR 1 - DEVELOPS/REVIEWS QUALITY MANAGEMENT /PERFORMANCE IMPROVEMENT PLANS Develops/reviews quality ... this experience. + The actual duties you performed related to developing/reviewing quality management /performance plans. + Your level of responsibility. 11 If… more
- Trinity Health (Troy, NY)
- …+ Manages incident -related communication and follow up with internal risk management , The Justice Center and NYS Office of Mental Health. + Completes thorough ... Full time **Shift:** Day Shift **Description:** **Full Time - Behavioral Health Quality Social Worker** Samaritan Hospital Hybrid Position If you are looking for… more
- CyrusOne (Dallas, TX)
- …(RCA) and Corrective Action (CA) process within the Incident Management Program, ensuring consistency, technical quality , and learning effectiveness across ... We are looking for an experienced RCA Quality Specialist to join our Compliance & Governance...other certification frameworks. **Qualifications** **:** + 3-5+ years in incident management , data center operations, engineering, or… more
- CACI International (Sterling, VA)
- Network Problem Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking an experienced ITIL Network Problem Management Quality Assurance Lead to ensure the...Coordinate with other ITSM process owners to integrate problem management with incident , problem, and change … more
- Aeris Communications (Chicago, IL)
- …of ITIL best practices, you will oversee the strategy, implementation, and execution of Incident Management , Problem Management , and Change Management ... (SLAs) to measure and improve the effectiveness of Service Management processes. Incident Management +...response plans, escalation procedures, and communication protocols. + Lead major incident reviews to identify root causes,… more
- Serco (CO)
- …employees. This is a senior service delivery WFH shift position while overseeing the incident management process and team members involved in resolving the ... Respond to reported service incidents, perform triage on the incident , and initiate the incident management...required to ensure its effectiveness. + Communicate with upper management if major issues are found in… more
- The Hershey Company (VA)
- …specifications and regulatory standards by providing training, auditing, troubleshooting and incident management . Training: * Assists in efforts to educate ... Point (HACCP) / Environmental compliance procedures. Reviews CCP paperwork for compliance. Incident Management : * Investigates and analyzes incidents to identify… more
- The Hershey Company (IL)
- …specifications and regulatory standards by providing training, auditing, troubleshooting and incident management . Training: * Assists in efforts to educate ... Point (HACCP) / Environmental compliance procedures. Reviews CCP paperwork for compliance. Incident Management : * Investigates and analyzes incidents to identify… more
- General Dynamics Information Technology (Springfield, VA)
- …Family:** Engineering (General) **Skills:** Cybersecurity, Incident Response,Security Incident Response **Certifications:** Certified Incident Management ... the Government generates and updates reports in the Joint Incident Management System (JIMS), Incident ...appropriate, within 30 days of C-IRT stand-down. + Conduct Quality Control reviews of a percentage closed CSOC Tier… more
- City of New York (New York, NY)
- … management or supervisory experience in a law enforcement field/agency with an incident reporting system such as emergency management ; - Experience in city, ... The chosen candidate will have demonstrated experience supporting the management of day-to-day operational communications such as situational awareness, emergency… more
- Logan Health (Chester, MT)
- …Qualifications: + Bachelor's degree in related field, such as Business Administration, Healthcare Management , or Quality Management preferred. + Minimum of ... two (2) years' healthcare experience preferred. + Familiarity with data management system and quality improvement tools preferred. + Proficient in administrating… more