- Arizona Public Service (Phoenix, AZ)
- Major Incident / Incident / Problem Consultant | ITSM / ITIL Apply now " Date: Dec 3, 2025 Location: PHOENIX, AZ, US, 85021-1808 Company: APS Our present ... Design for Tomorrow, Empower Each Other and Succeed Together. Summary Major Incident / Incident / Problem Consultant | ITSM / ITIL Are you passionate… more
- Citizens (Pittsburgh, PA)
- …our locations in RI, Iselin NJ, MA, Pittsburgh PA Role is not relocation eligible. Major Incident Manager Position Summary and Key Requirements We are seeking a ... highly organized, decisive, and proactive Major Incident Manager to lead the enterprise...in IT Service Management, with a solid focus on incident management, problem management, or closely related… more
- Cognizant (Fort Mill, SC)
- **Job Summary:** We are seeking an experienced and proactive Major Incident Manager with a minimum of 4+ years of hands-on experience in managing high-severity ... **In this role, you will:** + Lead and manage Major Incident bridge calls to drive rapid...+ Manage multiple priorities and apply strong analytical and problem -solving skills. **Work model:** At Cognizant, we strive to… more
- Oracle (Dover, DE)
- …for turning challenges into opportunities for growth? Join us as Lead Project Manager- Major Incident Management for Oracle Health and make a tangible impact ... your expertise to our talented group. As Lead Project Manager- Major Incident Oversight, you will guide ...8+ years in healthcare IT with a focus on incident / problem management. * Proven expertise in Cerner… more
- Capgemini (New York, NY)
- **Job Title:** Major Incident Manager 2 - Onsite MIM manager **Location:** New York, NY **Travel:** 25% **Job Description** Perform end-to-end Major ... leadership. Govern the enterprise-wide IT Service Management operations including Problem , Change, Knowledge, Risk, and Configuration Management under ITIL and… more
- Truist (Richmond, VA)
- …Opportunity: Become One of Our Technology Detectives Do you have a passion for turning incident and problem data into clear themes and decisive actions? Are you ... infrastructure, and batch processing? We're looking for a Technology Incident & Problem Strategist to hunt for...for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific… more
- State of Colorado (Golden, CO)
- Incident Response Team Supervisor (2 Positions) Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/5162723) Apply Incident Response Team ... primary program areas, the Operation Centers program and the Incident Response program. The Operation Centers program is focused...80% in the field and 20% in the office. Major duties and responsibilities include, but are not limited… more
- Warner Bros. Discovery (Atlanta, GA)
- …Role Accountabilities ** Incident Management + Own and manage the end-to-end incident management and major incident processes across the enterprise, ... KPIs to monitor usage, compliance, and performance of the incident management and major incident ...required, including reporting, dashboard creation, and ITSM module familiarity ( Incident , Change, Problem , Knowledge, CMDB, etc.). +… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …Incidents. + Will act at the contract Point of Contract (POC) for all Major Incident support and coordination. + Responsible for the effective implementation of ... Operations Division (NOD). These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network… more
- BAE Systems (Washington, DC)
- …be current and transferable) + Strong knowledge of ITIL 4 practices, particularly Incident and Problem Management + Proficiency in analytical tools (eg, ... customers to achieve their missions. As a **Principal ITSM Incident Analyst** , you'll play a critical role in...incidents comprehensively, and conducting thorough root cause analysis for major incidents. By joining our team, you'll have the… more
- TekSynap (Ashburn, VA)
- …all Incidents. Will act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of ... incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating… more
- Hagerty Consulting, Inc. (NY)
- Incident Management Team (IMT) Member: Response Cadre **Department:** Response **Location:** , NY Hagerty Consulting, Inc. (Hagerty) is the nation's leading ... homeland security consulting firm. Known for its public spirit, innovative thinking, problem -solving, and exceptional people, Hagerty is sought after to work on some… more
- Abbott (St. Paul, MN)
- …female executives, and scientists. **The Opportunity** As the **Sr. Manager, Cyber Incident Response** , you will lead a high-performing team of cybersecurity ... enterprise. You will oversee the strategic and operational execution of incident response capabilities, ensuring rapid containment and recovery from cyber incidents… more
- General Dynamics Information Technology (Fairfax, VA)
- …Other **Job Family:** Administration **Skills:** Affordable Care Act (ACA),IT Incident Management,Root Cause Analysis (RCA),Salesforce (Software) **Experience:** 5 + ... no challenge we can't turn into opportunity. Our work depends on a Salesforce Incident Management Analyst joining our team to support the Centers for Medicare &… more
- JPMorgan Chase (Houston, TX)
- …actively participating from incident resolution to service restoration + Leads incident , problem , and change management in support of full stack technology ... while mentoring and coaching junior members of the team + Participates in post- incident reviews and problem management activities + Proactively contributes to… more
- MUFG (Jersey City, NJ)
- …of cybersecurity events that include perspectives on the behavior of adversaries. ** Major Responsibilities** + Conduct analysis of artifacts to determine methods of ... and best course of resolution while driving security improvement + Strong Incident Response knowledge and experience + Theoretical and practical knowledge with Mac… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …monitoring environment * 3 years exposure to Service Management/ITIL framework and concepts ( incident , problem , change management, RCA) * 2+ years of proven ... ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in...or equivalent 24x7x365 operations center supporting the resolution of Major Incidents for an enterprise or Government agency. This… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …None **Job Family:** Cyber and IT Risk Management **Skills:** Cyber Incident Response,SIEM Tools,Splunk (Inactive) **Experience:** 10 + years of related experience ... play a crucial role in managing the Cyber Detect Incident & Response team. You will provide line management,...a strong attention to detail and superior ability for problem solving. + Skilled at directing a small team… more
- Burlington (Edgewater Park, NJ)
- …business-critical systems during high-impact outages. This role leads the end-to-end Major Incident Management (MIM) process-from detection through resolution ... complex technical issues into clear, business-focused updates for leadership. The Major Incident Manager partners with IT Operations, Infrastructure, Application… more
- BAE Systems (Vicksburg, MS)
- …the change management lifecycle from request to implementation. + ** Incident and Problem Management:** + Support major incident response and contribute ... performance, and supporting core IT service management functions like incident , problem , and change management. This role requires a deep understanding… more