- Mass Markets (Wichita, KS)
- …a focus on innovation, we have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call ... to report to work at one of our physical contact center locations. To be considered for...activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager… more
- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and...to report to work at one of our physical contact center locations. To be considered for… more
- Grand Canyon Education (Phoenix, AZ)
- Student Worker - Student Contact Center - Call ...Student Contact Center - Student Contact Center Manager Application Instructions Please ... empathy, active listening skills, and clear and concise dialog. + Maintain contact center quality standards; effective call control, verbiage, routing, and… more
- Transdev (San Jose, CA)
- Call Center Manager Transdev is hiring for a Call Center Manager in San Jose, CA. As the Call Center Manager , you will directly ... make suggestions for system and process improvement using your knowledge of daily Call Center Operations. Transdev is proud to offer: + Competitive compensation… more
- Three Saints Bay (Denver, CO)
- ** Call Center Manager (3684)** Location **Denver, CO** Job Code **3684** \# of Openings **1** Apply Now ... and a Federal Government Contractor industry leader, is seeking a 911 / Emergency Call Center Manager . **Position Responsibilities:** + Ensure that proper… more
- Three Saints Bay (Martinsburg, WV)
- ** Call Center Quality Manager (4764)** Location **Martinsburg, WV** Job Code **4764** \# of Openings **1** Apply Now ... a Federal Government Contractor industry leader, is seeking a ** Call Center Quality Manager .** **POSITION...the quality assurance and performance monitoring functions for the contact center , ensuring all customer service operations… more
- Mass Markets (Las Cruces, NM)
- …established ourselves as a trusted partner in the industry. Looking to add an experienced Call Center Client Account Manager I to support complex business ... a senior-level position requiring experience in account management of contact center clients. Experience in both ...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Las Cruces, NM)
- …established ourselves as a trusted partner in the industry. Looking to add an experienced Call Center Client Account Manager II to support complex business ... a senior-level position requiring experience in account management of contact center clients. Experience in both ...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- ICF (Orange, CA)
- …and technologists to challenge the status quo. **Job Summary** ICF is seeking a skilled ** Call Center Manager ** to join our team. This role involves ... Manager and key stakeholders. . Develop and guide call center operational strategies through needs assessments,...such an accommodation is needed, candidates are instructed to contact us in advance at ###@icf.com . We are… more
- Mass Markets (Garden City, GA)
- …ourselves as a trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure ... RESPONSIBILITIES Key Responsibilities: + Oversee daily operations of the contact center , ensuring KPIs and SLAs are...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Tiburcio Vasquez Health Center (Hayward, CA)
- Under the direction of the Call Center Manager , the...agency in as much as it is the first contact via telephone by the prospective patient with the ... delivered by the clinical and service staff of the center . This individual must work collaboratively with all Clinical...Appointment Clerk/Medical Receptionist to serve as a point of contact with other internal and external departments, all with… more
- Financial Center First Credit Union (Indianapolis, IN)
- POSITION TITLE: Contact Center Representative REPORTS TO: Contact Center Manager PAY GRADE: 7 DEPARTMENT: Contact Center FLSA STATUS: ... to handle multiple tasks and function in a busy call center atmosphere. + Responsible for servicing... environment, familiar with related policy and procedures + Contact Center Representative I - Less than… more
- KSA Integration LLC (Arlington, VA)
- Call Center Program Manager arlington, VA (http://maps.google.com/maps?q=arlington+VA+USA+22211) Description KSA Integrationis a Service-Disabled ... Defense Health Agency (DHA) inTransition Support Services Program as a Program Manager . The inTransition program offers 24/7 support for Service members, Veterans,… more
- DXC Technology (Austin, TX)
- …complexity within DXC support processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders from clients and internally ... and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress...Nine or more years of customer service or other contact center operations experience + Five or… more
- Hilton (Indianapolis, IN)
- …in a digital world\. As a Senior Manager Product Management for Hilton's Contact Center platform _,_ you will bring your technical and contact ... level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Product Management \( Contact Center \)_ **Location:**… more
- ITW (Troy, OH)
- …Equipment Group LLC is an Illinois Tool Works Inc. subsidiary. **SUMMARY** The Customer Contact Center Manager is responsible for overseeing the daily ... and address customer concerns in a timely manner. The manager directly manages all contact center... systems. Experience with case management systems, telephony systems, call routing, and IVR technologies is beneficial. **PHYSICAL DEMANDS… more
- Hoselton (East Rochester, NY)
- Automotive Call Center Service Rep Summary **Title:** Automotive Call Center Service Rep **ID:** 939 Description Do you enjoy being on the phone and ... a desire to give exceptional customer service over the phone to join our **Service Call Center Team!** **Full-Time Schedule:** Monday - Friday 9:00 AM - 6:00 PM… more
- ICF (Orange, CA)
- …onsite full time in **Irvine, California** **Key Responsibilities** . Collaborates with the Call Center Manager to develop and refine operational strategies ... and service delivery. . Maintains consistent communication with the Call Center Manager on staffing...such an accommodation is needed, candidates are instructed to contact us in advance at ###@icf.com . We are… more
- Amalgamated Bank (New York, NY)
- We are looking for an engaging Call Center Trainer/Quality Assurance Analyst to join our growing Call Center . In this role, you'll be responsible for ... conducting all new hire training, new products, and services training for existing Call Center Staff, creating, and maintaining training resources and job aids,… more
- Ryder System (Atlanta, GA)
- …by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Call Center Workforce Analyst assists in developing and ... delivering accurate and cost-efficient contact volume forecasts, and agent... volume forecasts, and agent workforce schedules for our call center activities, both real-time and planned.… more
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