- Percepta (Houston, TX)
- …we bring first-class service across each market we support. As a **Bilingual Spanish Customer Service Case Manager ** working onsite in **Houston, TX** , you'll ... unique culture. **What You'll Be Doing** The **Bilingual Spanish Customer Service Case Manager ** will work with...to interact with all internal and external departments and contacts + Must represent Percepta professionally with all customers… more
- ironwear (West Palm Beach, FL)
- …+ Assists in identifying and resolving operating problems related to inbound customer contacts , agent schedules, and process implementation. Requirements + ... are an established company and are growing! Summary The Customer Experience Manager (CEM) is responsible for... (CEM) is responsible for ensuring our customers and contacts have a positive experience with Ironwear as both… more
- Five Star Breaktime Solutions (Atlanta, GA)
- …and Responsibilities: + Works directly with Shaw corporate and individual location customer contacts to establish rapport; frequently visits accounts and clients ... Customer Service Manager (GA, Tucker)GA, Atlanta...client relationships and identifies potential new clients as key contacts change. + Leads the initiatives as the company… more
- AVEVA (Philadelphia, PA)
- …**Responsibilities:** As part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring ... their perceived value of the AVEVA software set. The Customer Success Manager will focus on these...generate business revenue, leveraging both on deep expertise of customer 's business and frequent contacts . **Essential Qualifications:**… more
- US Tech Solutions (Atlanta, GA)
- … customer contract requirements including logistics, scheduling, engineering, documentation, contacts , hold days, materials, etc. + Primary point of contact for ... opportunities with Business Manager and Regional Sales Manager . Participate as core team member in customer... Manager . Participate as core team member in customer negotiations and closing new sales opportunities. + Collect… more
- Iron Mountain (Columbus, OH)
- …culture that will welcome your unique contributions? If so, let's start the conversation. The Customer Success Manager (CSM) role is a key member of the Iron ... environment and impact on National/Vertical accounts. **Contract Renewals and Negotiations:** + The Customer Success Manager (CSM) partners with the BDE and the … more
- Amazon (Seattle, WA)
- …CS global call center management products on a cloud based infrastructure, allowing CSAs handle customer contacts anywhere in the world. You will be part of a ... you are someone who is highly self-motivated, has strong customer centric mindset combined with a solid product management...Manager to define and execute our roadmap for customer service call center management products, working across CS… more
- The Coca-Cola Company (New York, NY)
- …and have fun accomplishing goals. **BODYARMOR** is looking for a Sr. Key Account Manager , North East Grocery to join our team. The Sr. Key Account Manager ... This individual will provide subject matter expertise to resolve complex customer issues and deliver BODYARMOR annual goals. **RESPONSIBILITIES:** Customer … more
- American Packaging (Story City, IA)
- …for the Assigned COE. ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following: + Manager Customer Service function. + Accomplishes objectives by recruiting, ... Customer Service Manager Story City, IA...Representative Positions and updates training documents as appropriate. + Contacts other departments and locations within the organization to… more
- AAR (Wellington, KS)
- **Title:** Manager , Customer Service **Location:** United States-Kansas-Wellington **Job Number:** 15801 The Manager is charged with the responsibility of ... for customers into ERP. 14. Develops and maintains relationships with maintenance contacts . 15. Investigates and resolves customer problems with deliveries,… more
- Microsoft Corporation (Washington, DC)
- We are looking to hire a ** Customer Success Account Management Manager ** to join Microsoft Federal. The Microsoft Federal organization was established to address ... by example through owning operational executive relationships with key customer , partner, and internal contacts to further...relationships with key customer , partner, and internal contacts to further Microsoft's customer success goals,… more
- Miovision (TX)
- …States. For more information, visit miovision.com. Position Summary Miovision is looking for a Customer Success Manager (CSM) to join our team in Texas. We love ... to meet our customer 's needs with every interaction. Our CSMs empower our...Develop trusted relationships with customers including executive sponsors, key contacts , and end-users. + Own a book of business… more
- Amazon (Seattle, WA)
- …complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Americas Customer Experience, is a core member of Amazon's Worldwide ... problems that affect our customers and that result in Customer Service contacts and concessions. You develop well-documented and data-driven business cases… more
- Amazon (Seattle, WA)
- …solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience, is a core member of Amazon's Worldwide ... problems that affect our customers and that result in Customer Service contacts and concessions. You develop well-documented and data-driven business cases… more
- Keeper Security, Inc. (Chicago, IL)
- …identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with an established client ... Keeper is hiring driven Customer Success Managers to join a high producing...level with support on forming relationships with C level contacts + Work with clients to negotiate contract renewals,… more
- Dynatrace (Denver, CO)
- …better software faster, and deliver unrivalled digital experiences. **Job Description** The Customer Success Manager (CSM) is responsible for preserving and ... + Leverage relationships to aid in the building of reference accounts/ contacts + Act as customer advocate and liaison to become a Trusted Advisor + Travel… more
- M&T Bank (Buffalo, NY)
- …standards (OIDC, OAuth2, WebAuthn, etc). + Extensive experience with a customer identity platform (Strivacity, Ping, ForgeRock, etc). + Extensive experience with ... human resources and risk operations with the departments. + Develop and maintain contacts within the organization to obtain the requisite support related to systems… more
- Acosta Group (San Antonio, TX)
- **DESCRIPTION** The Customer Manager will cover the territory & surrounding area they are hired for in a given market. Develops relationships with store ... ability to work effectively with team members, peers, management, and external customer contacts . + Basic Office (Outlook, Excel) functionality comprehension… more
- Acosta Group (Hackensack, NJ)
- **DESCRIPTION** The Customer Manager will cover the territory & surrounding area they are hired for in a given market. Develops relationships with store ... ability to work effectively with team members, peers, management, and external customer contacts . + Basic Office (Outlook, Excel) functionality comprehension… more
- Johns Hopkins University (Baltimore, MD)
- …associated matters pertaining to university permits and mailings. Most common contacts are customer service representatives, accounting, express, mail office, ... JHU Central Mail & Receiving Services is seeking a **_Mail Services Manager ._** The Mail Services Manager reports to the Manager of Supply Chain Operations… more