- Comcast (Philadelphia, PA)
- …**Core Responsibilities** + Direct a team of FTE and contractors that supports IVR and Chat across all Comcast Business segments including SMB (Small ... of Ethernet services. Responsible for oversight and management of Program Managers and the Program Management Office...Enterprise, CBG (Comcast Business Global, Custom Solutions + Drive IVR & Chat roadmap and align functionality… more
- ADP (Norfolk, VA)
- …Omni Channel communications program . This program includes Genesys Voice and Chat channels and IVR as well as Co-Browse and aligns with Salesforce as ... **ADP is hiring a Service Technology Product Manager ** + _Are you empathic to client needs,...day-to-day support, proactive maintenance and troubling shooting for complex IVR system issues and performing root-cause analysis. In addition,… more
- UGI Corporation (King Of Prussia, PA)
- …the United States. Posting Job Summary: The Customer Digital Experience (CDX) Project/ Program Manager (PM) will oversee strategic initiatives that directly ... Digital Experience Project Manager Location: King Of Prussia, PA, US, 19406...chat , SMS text alerts, email, interactive voice response ( IVR ), and mobile applications. Knowledge, Skills and Abilities: +… more
- Concentrix (Raleigh, NC)
- Job Title: Product Manager - Conversational AI Platform Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. ... with AI-Powered Automation** Concentrix is looking for a technically-minded Product Manager with deep enterprise software experience to lead our conversational AI… more
- Centene Corporation (Austin, TX)
- …and management of high-quality conversation design experiences across platforms, including IVR , agent chat , chatbot, voice assistants, and other digital ... may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to… more