- Guardian Life (Holmdel, NJ)
- Overview: Guardian Life is looking for a dynamic Manager of Major Incident , Problem, and Change & Release Management to join our team! **You Are:** + ... resolution, and implementing effective change management practices + Dynamic Manager of Major Incident , Problem, and Change & Release Management … more
- Truist (Raleigh, NC)
- …the following job description:** ** This position is office-centric ** The Technology Major Incident Management Engineer is responsible for overseeing, ... management experience, with at least 3 years leading major incident response in the financial or...as ITIL, PMP, CISSP, AWS/Azure, or FRM (Financial Risk Manager ) are a plus **General Description of Available Benefits… more
- IT Concepts (Austin, TX)
- …meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Major Incident Management (MIM) Support Specialist within the ... (VA) End User support and Operations Monitoring contract within Major Incident Management (MIM). +...not conflict with ongoing changes. + Work with Project manager and team members for project deliverables including but… more
- KaylaTek, Inc. (MD)
- …a high visibility position supporting a premier Air Force contract. JOB SUMMARY: The Major Incident Response (MIR) Specialist is part of a team responsible for ... just a place to work. KaylaTek is looking for someone an Inspections and Exercises Manager to support the Air Force National Capital Region (AFNCR) contract. This is… more
- Citigroup (Irving, TX)
- …effectively coordinate responses, facilitate communication, and drive resolution. **Key Responsibilities:** ** Major Incident Management :** + Facilitate the ... management or securities services preferred. + Demonstrated experience in Major Incident Management or crisis management (ITIL Foundation… more
- Fiserv (Omaha, NE)
- …and strategic Incident Manager Senior Director to lead our FTS incident management function. The ideal candidate will be responsible for overseeing the ... scale, come make a difference at Fiserv. **Job Title** Incident Manager Senior Director **About your role:**...management team, ensuring effective response and resolution of major incidents + Oversee the management of… more
- JPMorgan Chase (Tampa, FL)
- …an operational member of Incident Management Team reporting to the Business Incident manager in the Tampa Command Center. + Assist in the development of ... the impact to customers, the Firm, and the Market. Incident management is a 24/7, 365-day global...the Business response across Operations, Client Service, Product for Major Incidents. + Assess risk and manage activities affecting… more
- Marriott (Bethesda, MD)
- …**Schedule** Full Time **Located Remotely?** Y **Position Type** Management **JOB SUMMARY** The Senior Manager supports ... a part of the Global Information Security (GIS) PMO Incident Command team. Triages coordination and updates of issues...* 7+ years working with information security processes, issue management and Red Team support * Several years' experience… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... the resolution of Major Incidents for an enterprise or Government agency. This...and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test… more
- MyFlorida (Tallahassee, FL)
- …respond to security incidents. This position reports directly to the FX Operations Manager . Key Responsibilities: * Security Management : o Implement and manage ... Security Manager and solution partners to develop and implement incident response plans. o Document and report security incidents, including corrective actions… more
- LA Care Health Plan (Los Angeles, CA)
- …excellence organization and will be primarily responsible for Batch Support and Major Incident Management . The Manager will provide end to end support ... Manage Operations/maintenance activities to upkeep Production environments/functions. Act as an Incident Manager and, communicate and provide coverage for… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …members in troubleshooting, issue resolution, or escalation. + Ticket management and major incident management at an enterprise scale + Process ... evangelization of ITSM and its related processes: Service Desk, Incident Management , Request Fulfillment, Problem Management...Improvement plan + Serve as an escalation point and incident manager . + Coordinating actions of others… more
- Burlington (Edgewater Park, NJ)
- …to optimize IT support operations. Key responsibilities include overseeing Incident Management , Major Incident Management , Service Request ... 130 S Edgewater Park NJ US 08010 **Overview** As Manager of IT Service Delivery/Service Management , you...**Service Delivery** **Service Desk Leadership & Operations** + 24/7 Major Incident Management : Ensure seamless… more
- Belcan (Cincinnati, OH)
- …of support activities including incident response, service request fulfillment, problem management , escalation, and major incident coordination. * ... Major Incident Coordination - Execute the Major Incident (MI) Process as needed. This...or Support in a large-scale and diverse environment of incident management , escalation procedures and related disciplines… more
- University of Washington (Seattle, WA)
- …initiatives for service delivery and support. ** Incident Management and Major Incident Management :** + Optimize fulfillment and incident ... IT SERVICES** has an outstanding job opportunity for a ** Manager , Service Desk** . **WORK SCHEDULE** + 100% FTE...like the Common Service Data Model (CSDM). + Lead major incident management , including identifying… more
- Marriott (Bethesda, MD)
- …(AWS, Azure, GCP), infrastructure as code, and containerization technologies. . Experience in incident command or incident management in a technology ... latest industry trends, technologies, and practices in site reliability engineering and incident management . **Delivering on the Needs of Key Stakeholders** .… more
- PagerDuty (Atlanta, GA)
- …help build a more equitable world-all in a flexible, award-winning workplace. **Principal Product Manager , Incident Management ** For this role we are only ... at this time.** PagerDuty is seeking a Principal Product Manager to lead two critical product areas within our... to lead two critical product areas within our Incident Management business: the core incidents experience… more
- LEGOLAND (Carlsbad, CA)
- …for the supervision of the health services operations for the resort, incident management , evacuations, and crisis response.This position requires focused ... a safe environment for all. **Emergency Operations** + Assist the Security and Incident Manager with the design, implementation, and regular review of emergency… more
- MTA (New York, NY)
- Cybersecurity Officer Manager Identity and Privileged Access Management Job ID: 11954 Business Unit: MTA Headquarters Location: New York, NY, United States ... Description JOB TITLE: Cybersecurity Officer Identity and Privileged Access Management SALARY RANGE: $148,784.00 -$196,730.00 HAY POINTS: 805 DEPT/DIV: Information… more
- Hyundai Autoever America (Fountain Valley, CA)
- …according to key performance indicators (KPI). Ensures best practices are followed in incident management , problem management , and request fulfillment with ... 10037 - Sr. Manager , IT Service Management Location -...documentation for audit response and onboarding orientation purposes. + Incident Management : Apply predefined grading matrix for… more
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